Mrs. Chow, Catherine 周吳秀珊女士
顧問
社聯學院

Mrs Catherine Chow is a registered professional social worker with 35 years of experience before her retirement in 2011. Before her service in the Hong Kong Council of Social Service, she had conducted various live skill training for adult volunteers who are professional people from different fields. She was the Chief Officer, Administration of the Hong Kong Council of Social Service, responsible for the management of HR, Finance, Administration and Premise Management from 2001-2011. During her service in the Council, Mrs Chow had gone through two major business improvement projects: the Management Audit System and the Performance Management System reviews and had built in the competency model for the Performance Management System. Mrs Chow was also the account holder of the 16 Service Quality Standards (SQS), helped to write up the standards, follow through all compliance and to manage the SQS Audits in every 3 years. To cope with the financial constraints brought by Lump Sum Grant, she had developed a long term financial projection, to keep track on the financial health of the Council.

Upon her retirement, she is re-engaged by the Council to conduct the Staff Salary and Structure Review in 2012, she was then deployed to the HKCSS Institute as consultant, helping in conducting various capacity building consultancy projects and assisting small NGOs in their service improvement.

Mrs Catherine Chow is a Certified Behavioral Consultant in the DISC Personality System since 2013, providing one-on-one coaching to DISC participants with favorable feedback.