Training Course List

NGO In-house Course: Practicing On-going Performance Management

Objective

• To conduct an effective performance conversation and appraisal process

• To implement day to day effective management practices to enhance staff performance

• To deal with problematic staff tactfully

Content

• The best performance - Passion, Competencies and Organisational needs
• The challenges in performance management
• The three key elements in performance conversation
• Identify strategy - the skill and will matrix
• Construct your performance conversation
• Agree on follow up
• Day to day management practices in performance management
• Different tactics when handling difficult cases

Details

Course Code	:	18B-IH11
Date(s)	:	1/2/2019
Time	:	0930 - 1630 (5 Hours)
Venue	:	Cheung Chau, HK
Target Participants	:	Managerial and Supervisory staff
Class Size	:	25
Language	:	Cantonese (supplemented with English)
Fee	:	HKD 0.00
		HKD 0.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee	:	HKD 0.00 (Payment on or before 11/01/2019 for HKCSS Agency Member Staff Only)
Enquiries	:	2876 2470 or [email protected]
Speaker(s)	:	Mr. CHUNG Hillman 鍾衍文先生 Principal Consultant Human Focus Consulting Mr. Chung has 30 years of working experience in Human Resources and Consulting field. He has assumed human resources leadership in different business natures such as hotel, food and beverage operations, estate management, transportation services and resort establishment. Hillman holds a master degree in Human Resources Management from the University of Surrey. He has been a licensed Trainer of a series of programs under an American consulting firm and accredited practitioner of the Myers-Briggs Type Indicator (MBTI)® Step I & II, a certified administrator of DISC Behavioral Assessment and a certified coach of Marshall Goldsmith Stakeholder Centered Coaching.