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Certificate in People Management for Team Leaders and Supervisors in NGOs (FULL)

Introduction

 

Objective

Success in building teams is a significant function of employee motivation and performance management in today’s social service sector. Getting the right persons on board and managing for team effectiveness can facilitate good performances and eliminate complicated challenges. This certificate programme is designed for team leaders and supervisors who are in need of mindset and skill sets required in leading teams confidently and effectively.

• To enhance and equip the necessary HR knowledge required for effective day-to-day people management in the organisation

• To strengthen the skills required in practising people management and handling related issues

 

* Characteristics:

• Responding to common and pressing people management issues of NGOs in the social service sector

• Assisting team leaders and supervisors in performing their HR role at ease

• Cross-sectoral HR specialists are invited to be trainers

 

Details

Course Code : 17A-C01 to C09
Date(s) : 20/06, 28/06, 14/07, 19/07, 26/07, 02/08 & 09/08/2017
Time : 31 Hours
Target Participants :

• This certificate programme is designed for team leaders and supervisors without formal HR training but are required to perform certain HR functions

• Individual sessions are suitable for centre supervisors, new managers or high-potentials who may soon be promoted to team leaders or supervisors

Fee : HKD 5,630.00
    HKD 4,690.00 (For HKCSS Agency Member Staff Only)
    HKD 856.00 ("Small NGO Capacity Development Subsidy Programme"- the highest subsidy amount is 80% of the course fee. Please refer to “Financial Assistance”.)
Early Bird Fee : HKD 4,280.00 (Payment on or before 2017-05-30 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2470 or [email protected]

Remarks

Quota is set for each course in "Small NGO Capacity Development Subsidy Programme". All applications are subject to approval. For details, please click HERE .

Course Committee (in alphabetical order by surnames)

Ms Sharon Cheng 鄭綺青女士
Managing Director and Head of Human Resources, Hong Kong & China, Human Resources
DBS Bank (Hong Kong) Limited

Dr Fung Cheung Tim 馮祥添博士
Director
Richmond Fellowship of Hong Kong

Mr KT Lai, F.I.H.R.M. (HK), M.HKIoD 黎鑑棠先生
Independent Human Resources Consultant

Mr Weymond Lam, M.I.H.R.M.(HK) 林亢威先生
Retired Human Resources Management Practitioner

Ms Sally Pang 彭淑玲女士
Programme Director, Christian Family Service Centre

 

Certificates

• "Certificate in People Management for Team Leaders and Supervisors in NGOs” will be issued by the HKCSS Institute to participants who can complete the full certificate programme, including sessions 1, 4, 7 & 9 with at least 80% attendance.

• Attendance certificates for individual sessions will be issued to participants who can meet the 80% attendance requirement.

• The duration of the full certificate programme is 31 hours (on top of 22 hours from core courses, participants are required to take an additional 9 hours of training from elective courses). 

• $250 of course fee will be added if Session 2 is elected.

 

Course Structure

Session 1: Managing People in Human Services
Managing People in Human Services (FULL)
Course Code : 17A-C01
Date(s) : 20/06/2017
Time : 1400 - 1800 (4 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants : • This course is part of the "Certificate in People Management for Team Leaders and Supervisors in NGOs" who are without formal HR training but are required to perform certain HR functions.

• This individual session is also suitable for centre supervisors, new managers or high-potentials who may soon be promoted to team leaders or supervisors.

Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 730.00
    HKD 670.00 (For HKCSS Agency Member Staff Only)
    HKD 122.00 ("Small NGO Capacity Development Subsidy Programme"- the highest subsidy amount is 80% of the course fee. Please refer to “Financial Assistance”.)
Early Bird Fee : HKD 610.00 (Payment on or before 2017-05-30 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2470 or [email protected]
Speaker(s) :
Mr. Lam , Weymond 林亢威先生
F.I.H.R.M (HK)
Retired Human Resources Management Practitioner
Mr Lam was a seasoned human resources management practitioner for over 30 years before his retirement in 2014. His extensive human resources management experience encompasses different industries including construction, real estate, telecommunication, trading and finance, and different cultural background. Mr Lam has been conducting management related training courses and as voluntary committee member for various NGOs since the early 90s. He is a fellow member of the Hong Kong Institute of Human Resource Management in which he served at various time as the Vice President, Member of the Executive Council, co-Chairman of the Professional Standards Committee and member of various committees. At present, he is a Honorary Assistant Professor teaching people management course at the Department of Social Work and Social Administration of the University of Hong Kong.
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Session 4: Leadership Effectiveness with Innovation and Principles
Leadership Effectiveness with Innovation and Principles(FULL)
Course Code : 17A-C04
Date(s) : 14/07/2017
Time : 0930 - 1700 (6 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants : • This course is part of the "Certificate in People Management for Team Leaders and Supervisors in NGOs" who are without formal HR training but are required to perform certain HR functions.

• This individual session is also suitable for centre supervisors, new managers or high-potentials who may soon be promoted to team leaders or supervisors.

Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 1,090.00
    HKD 1,010.00 (For HKCSS Agency Member Staff Only)
    HKD 184.00 ("Small NGO Capacity Development Subsidy Programme"- the highest subsidy amount is 80% of the course fee. Please refer to “Financial Assistance”.)
Early Bird Fee : HKD 920.00 (Payment on or before 2017-06-23 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2470 or [email protected]
Speaker(s) :
Mr. Ho L C , Charles 何朗秋先生
Global Training Manager
MTR Corporation Limited
Charles is responsible for steering different T&D initiatives in business hubs in order to facilitate cross-fertilization and build up staff competencies to accelerate the growth of MTR operations in Mainland and overseas.

Prior to joining MTR, Charles held management positions in both corporate and HR consultancy companies. He graduated from HKU with an engineering degree, and acquired MBA in HKUST. Besides, Charles was awarded British Chevening Scholarship to study in London Business School and Cambridge University. He is also the certified trainer of “7 Habits” and “NLP”, and was awarded the “Distinguished Trainer” by HKMA and “Top 5 Emerging Training Leader” by US Training Magazine.
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Session 7: Performance Management in Practice
Performance Management in Practice (FULL)
Course Code : 17A-C07
Date(s) : 26/07/2017
Time : 0930 - 1700 (6 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants : • This course is part of the "Certificate in People Management for Team Leaders and Supervisors in NGOs" who are without formal HR training but are required to perform certain HR functions.

• This individual session is also suitable for centre supervisors, new managers or high-potentials who may soon be promoted to team leaders or supervisors.

Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 1,090.00
    HKD 1,010.00 (For HKCSS Agency Member Staff Only)
    HKD 184.00 ("Small NGO Capacity Development Subsidy Programme"- the highest subsidy amount is 80% of the course fee. Please refer to “Financial Assistance”.)
Early Bird Fee : HKD 920.00 (Payment on or before 2017-07-05 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2470 or [email protected]
Speaker(s) :
Mr. CHUNG , Hillman 鍾衍文先生
Principal Consultant
Human Focus Consulting
Mr Chung has 30 years of working experience in Human Resources and Consulting field. He has assumed human resources leadership in different business natures such as hotel, food and beverage operations, estate management, transportation services and resort establishment. Hillman holds a master degree in Human Resources Management from the University of Surrey. He has been a licensed Trainer of a series of programs under an American consulting firm and accredited practitioner of the Myers-Briggs Type Indicator (MBTI) ® Step I & II, a certified administrator of DISC Behavioral Assessment and a certified coach of Marshall Goldsmith Stakeholder Centered Coaching.
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Session 9: Legal Awareness – Ethical Practice in People Management
Legal Awareness–Ethical Practice in People Management
Course Code : 17A-C09
Date(s) : 02/08/2017
Time : 0930 - 1700 (6 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants : • This course is part of the "Certificate in People Management for Team Leaders and Supervisors in NGOs" who are without formal HR training but are required to perform certain HR functions.

• This individual session is also suitable for centre supervisors, new managers or high-potentials who may soon be promoted to team leaders or supervisors.

Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 1,090.00
    HKD 1,010.00 (For HKCSS Agency Member Staff Only)
    HKD 184.00 ("Small NGO Capacity Development Subsidy Programme"- the highest subsidy amount is 80% of the course fee. Please refer to “Financial Assistance”.)
Early Bird Fee : HKD 920.00 (Payment on or before 2017-07-12 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2470 or [email protected]
Speaker(s) :
Mr. K T Lai 黎鑑棠先生
F.I.H.R.M (HK), M.HKIoD
Independent Human Resources Consultant
With over forty years of service in the people management profession, Mr Lai is experienced in HR management strategy, reward management, performance management, employee engagement and succession planning. Prior to his current role, he was the Group HR Manager of CLP Holdings, Ltd., the parent company of China Light & Power Group, managing the Group's remuneration policies and practices, as well as its HR Information System. He is also a regular speaker and guest lecturer at local universities and professional bodies.
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Session 2, 3, 5, 6, & 8 (Participants are required to take an additional 9 hours of training from electve courses)
DISC Workplace Behavioral and Personality Analysis
Course Code : 17A-C02
Date(s) : 28/06/2017
Time : 0930 - 1230 (3 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants : • This course is part of the "Certificate in People Management for Team Leaders and Supervisors in NGOs" who are without formal HR training but are required to perform certain HR functions.

• This individual session is also suitable for centre supervisors, new managers or high-potentials who may soon be promoted to team leaders or supervisors.

Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 840.00
    HKD 790.00 (For HKCSS Agency Member Staff Only)
    HKD 144.00 ("Small NGO Capacity Development Subsidy Programme"- the highest subsidy amount is 80% of the course fee. Please refer to “Financial Assistance”.)
Early Bird Fee : HKD 720.00 (Payment on or before 2017-06-07 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2470 or [email protected]
Speaker(s) :
Dr. WONG , Joseph 黃寶琦博士
Principal Consultant
Pro-Key Learning Services Ltd
Dr Joseph Wong is a management training expert and seasoned management practitioner with more than twenty-five years’ experience in people development and service management. He has held management positions in education services, support services, quality management and business development in global IT company, and holds a Doctor of Education degree in lifelong education from the University of Nottingham. Joseph has trained more than 10,000 professionals and managers in NGOs and commercial organizations in the areas of project management, team leadership, innovation and strategic planning. He is renowned for his interactive approach and the ability of integrating management best practices and making them simple and easy to apply. Joseph is a Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP), certified Scrum master, advanced DISC practitioner and behavioral consultant, and MBTI administrator.
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DISC Workplace Application for Team Building
Course Code : 17A-C03
Date(s) : 28/06/2017
Time : 1400 - 1700 (3 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants : • This course is part of the "Certificate in People Management for Team Leaders and Supervisors in NGOs" who are without formal HR training but are required to perform certain HR functions.

• This individual session is also suitable for centre supervisors, new managers or high-potentials who may soon be promoted to team leaders or supervisors.

Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 545.00
    HKD 505.00 (For HKCSS Agency Member Staff Only)
    HKD 92.00 ("Small NGO Capacity Development Subsidy Programme"- the highest subsidy amount is 80% of the course fee. Please refer to “Financial Assistance”.)
Early Bird Fee : HKD 460.00 (Payment on or before 2017-06-07 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2470 or [email protected]
Speaker(s) :
Dr. WONG , Joseph 黃寶琦博士
Principal Consultant
Pro-Key Learning Services Ltd
Dr Joseph Wong is a management training expert and seasoned management practitioner with more than twenty-five years’ experience in people development and service management. He has held management positions in education services, support services, quality management and business development in global IT company, and holds a Doctor of Education degree in lifelong education from the University of Nottingham. Joseph has trained more than 10,000 professionals and managers in NGOs and commercial organizations in the areas of project management, team leadership, innovation and strategic planning. He is renowned for his interactive approach and the ability of integrating management best practices and making them simple and easy to apply. Joseph is a Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP), certified Scrum master, advanced DISC practitioner and behavioral consultant, and MBTI administrator.
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Essentials in Selecting and Hiring Right People
Course Code : 17A-C05
Date(s) : 19/07/2017
Time : 0930 - 1230 (3 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants : • This course is part of the "Certificate in People Management for Team Leaders and Supervisors in NGOs" who are without formal HR training but are required to perform certain HR functions.

• This individual session is also suitable for centre supervisors, new managers or high-potentials who may soon be promoted to team leaders or supervisors.

Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 545.00
    HKD 505.00 (For HKCSS Agency Member Staff Only)
    HKD 92.00 ("Small NGO Capacity Development Subsidy Programme"- the highest subsidy amount is 80% of the course fee. Please refer to “Financial Assistance”.)
Early Bird Fee : HKD 460.00 (Payment on or before 2017-06-28 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2470 or [email protected]
Speaker(s) :
Ms. LAM , Lois 林莉君女士
Head, HKCSS Institute
The Hong Kong Council of Social Service
Ms Lam has over 10 years’ experience in the social service sector. She specializes in NGO’s capacity building and cross-sectoral collaboration. She assisted the Council to establish the HKCSS Institute in 2007 with an aim to enhance management quality of the sector. Ms Lam has provided management consultancy on organization review and talent development for a number of organizations. She is also the project-in-charge of salary survey and competency modeling on leadership. She is a certified DISC behavioral consultant of the Institute for Motivational Living and certified practitioner of Workplace Big Five Profile of the Center for Applied Cognitive Studies (CentACS), USA, and Harrison AssessmentsTM. She holds an EMBA (HKUST), MSc in Social and Public Communication (LSE) and a GDip in Management Consulting (HKU).
Mr. CHUNG , Hillman 鍾衍文先生
Principal Consultant
Human Focus Consulting
Mr Chung has 30 years of working experience in Human Resources and Consulting field. He has assumed human resources leadership in different business natures such as hotel, food and beverage operations, estate management, transportation services and resort establishment. Hillman holds a master degree in Human Resources Management from the University of Surrey. He has been a licensed Trainer of a series of programs under an American consulting firm and accredited practitioner of the Myers-Briggs Type Indicator (MBTI) ® Step I & II, a certified administrator of DISC Behavioral Assessment and a certified coach of Marshall Goldsmith Stakeholder Centered Coaching.
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Interviewing Skills for Hiring
Course Code : 17A-C06
Date(s) : 19/07/2017
Time : 1400 - 1700 (3 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants : • This course is part of the "Certificate in People Management for Team Leaders and Supervisors in NGOs" who are without formal HR training but are required to perform certain HR functions.

• This individual session is also suitable for centre supervisors, new managers or high-potentials who may soon be promoted to team leaders or supervisors.

Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 545.00
    HKD 505.00 (For HKCSS Agency Member Staff Only)
    HKD 92.00 ("Small NGO Capacity Development Subsidy Programme"- the highest subsidy amount is 80% of the course fee. Please refer to “Financial Assistance”.)
Early Bird Fee : HKD 460.00 (Payment on or before 2017-06-28 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2470 or [email protected]
Speaker(s) :
Mr. CHUNG , Hillman 鍾衍文先生
Principal Consultant
Human Focus Consulting
Mr Chung has 30 years of working experience in Human Resources and Consulting field. He has assumed human resources leadership in different business natures such as hotel, food and beverage operations, estate management, transportation services and resort establishment. Hillman holds a master degree in Human Resources Management from the University of Surrey. He has been a licensed Trainer of a series of programs under an American consulting firm and accredited practitioner of the Myers-Briggs Type Indicator (MBTI) ® Step I & II, a certified administrator of DISC Behavioral Assessment and a certified coach of Marshall Goldsmith Stakeholder Centered Coaching.
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Employee Engagement Skills
Course Code : 17A-C08
Date(s) : 09/08/2017
Time : 0930 - 1700 (6 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants : • This certificate programme is designed for team leaders and supervisors without formal HR training but are required to perform certain HR functions

• Individual sessions are suitable for centre supervisors, new managers or high-potentials who may soon be promoted to team leaders or supervisors. 

Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 1,090.00
    HKD 1,010.00 (For HKCSS Agency Member Staff Only)
    HKD 184.00 ("Small NGO Capacity Development Subsidy Programme"- the highest subsidy amount is 80% of the course fee. Please refer to “Financial Assistance”.)
Early Bird Fee : HKD 920.00 (Payment on or before 2017-07-19 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2470 or [email protected]
Speaker(s) :
Mr. WONG , Anthony 黃德健先生
Managing Consultant
SIMCO Solutions
Mr Wong has 20 years of HR leadership and training experience in Hong Kong and across Asia. He has been the Department Head of HR in reputable local and multinational companies from different industries like Hutchison Whampoa (conglomerate), Johnson Electric (engineering & manufacturing), Sony (consumer products), Avery Dennison (manufacturing) and Nestle (consumer products, retail, manufacturing and supply chain). He is also an instructor at HKU SPACE, HKUST, CUHK, PolyU and HKIHRM.

Mr Wong holds a BBA degree in marketing and a Master degree in transport. He is a Fellow member of the Hong Kong Institute of Human Resource Management (HKIHRM), and a DDI and FranklinCovey licensed trainer.
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