Strategic Planning of KM
Objective
The objective of the programme is to equip participants with actionable knowledge with a range of applicable KM methods and techniques that can be practiced and adopted by participants in the social service sector. All basic principles will be illustrated through a series of real-life examples. Leading KM experts with years of KM implementation experience will be invited as guest speakers to share their experience on KM implementation.
Content
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Session 3: Exploration of Critical Knowledge through Knowledge Audit Knowledge Audit including Knowledge Mapping, Knowledge Inventories Case Studies in Knowledge Audit |
Session 4: How to build Knowledge Sharing Culture Knowledge Sharing Culture Assessment Stakeholder Analysis Critical Success Factors of Nurturing Knowledge Sharing Culture |
Details
| Course Code | : | 13B-C07 |
| Date(s) | : | 18/2/2014 |
| Time | : | 0930 - 1700 (6 Hours) |
| Venue | : | Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK |
| Target Participants | : |
-Centre Supervisors / Services Managers
-Management Staff who is responsible for Knowledge Management, staff training or IT system development |
| Class Size | : | 30 |
| Language | : | Cantonese (supplemented with English) |
| Fee | : | HKD 980.00 |
| HKD 880.00 (For HKCSS Agency Member Staff Only) | ||
| Early Bird Fee | : | HKD 800.00 (Payment on or before 28/01/2014 for HKCSS Agency Member Staff Only) |
| Enquiries | : | 2876 2470 or institute@hkcss.org.hk |
| Speaker(s) | : |
Ms. Sy , Nicole 施少婷女士
Knowledge Management Specialist, Knowledge Management Research Centre
The Hong Kong Polytechnic University
Ms Nicole Sy graduated from the University of Guelph, Canada and obtained a Master of Science in Information Systems at The Hong Kong Polytechnic University (PolyU). She is working as Knowledge Management(KM) Specialist in the Hong Kong Polytechnic University, and is responsible for conducting KM projects for internal business units and external corporate clients where she acquired extensive KM training and consultancy experience with leading companies, including CLP Power Hong Kong Ltd, Dragon Air Ltd, Hong Kong Post and the HKSAR. She is currently the program director and trainer for the Certified Knowledge Professionals course at the PolyU.
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Remarks
"Small NGO Talent Development Subsidy Programme" does not apply to this course. For other financial support, please click HERE .
