Training Course List

Session 2b: Interviewing Skills

Objective

Effective Human Resources Management is one of the critical success factors in corporate management and governance of NGOs. Its function has been extended to a horizon that people management is a "must” for every staff member holding a supervisory/managerial position. HKCSS Institute has organized the Certificate in HRM to facilitate supervisory and managerial staff to:
-strengthen the HR knowledge required in effective people management in the organization
-enhance the skills required in managing people management related issues
-understand the complimentary role of supervisors in achieving efficient and effective people management with the HR department

Content

-The Different Interviewing Format and Its Pros and Cons
-The 3 Stages (Prepare, Conduct and Close)
-Essentials Skills for Conducting an Effective Interview
-Using Competency Base Interview to Develop Consistent Selection Criteria

Details

Course Code	:	12A-C09
Date(s)	:	14/6/2012
Time	:	1400 - 1700 (3 Hours)
Venue	:	Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong
Target Participants	:	1. The full programme is designed for NGO staff at managerial or supervisory levels 2. Individual sessions are suitable for Centre Supervisors, Service Managers or management staff who are interested in the topic
Class Size	:	30
Language	:	Cantonese (supplemented with English)
Fee	:	HKD 465.00
		HKD 425.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee	:	HKD 385.00 (Payment on or before 24/05/2012 for HKCSS Agency Member Staff Only)
Enquiries	:	HKCSS Institute: 2876 2470 or [email protected]
Speaker(s)	:	Mr. CHUNG Hillman 鍾衍文先生 Principal Consultant Human Focus Consulting Mr. Chung has 30 years of working experience in Human Resources and Consulting field. He has assumed human resources leadership in different business natures such as hotel, food and beverage operations, estate management, transportation services and resort establishment. Hillman holds a master degree in Human Resources Management from the University of Surrey. He has been a licensed Trainer of a series of programs under an American consulting firm and accredited practitioner of the Myers-Briggs Type Indicator (MBTI)® Step I & II, a certified administrator of DISC Behavioral Assessment and a certified coach of Marshall Goldsmith Stakeholder Centered Coaching.

Remarks

"Small NGO Talent Development Subsidy Programme" does not apply to this course. For other financial support, please click HERE .

Characteristics
1.Responding to common HR issues of NGOs in the welfare sector
2. Focusing on HR role to be performed by supervisors
3. HR specialists are invited to be trainers

Certificates
1. "Certificate in Human Resource Management for NGOs” will be issued by the HKCSS Institute to participants who enrolled for the full certificate course, including sessions 1 to 5, and with attendance at least 24 hours out of 30 hours.
2. Attendance Certificates will be issued to participants upon completion of each individual whole session.

Course Structure
For certificate course, compulsory sessions are 1a, 3, 4 & 5. For selective sessions, please choose either 1b or 1c & 2a or 2b or 2c. Please choose your desired selective sessions at the time submitting your application form.