Training Course List

Short Courses

SMART Manager – Managing Downwards and Upwards

Objective

To understand one’s leadership style and its overall implication at work
To be aware of the importance of managing people with right skills, mindset and attitude
To develop strategies in managing relationship through staff delegation, empowerment and motivation

Content

1. Attributes of a good manager

2. What SMART stands for – Skills, Mindset, Attitude, Relationship and Teamwork

3. Understand your leadership style & its implication at work

4. Managing Downwards:

· Managing people vs managing tasks

· Cultivate a people-oriented mindset & attitude

· Strategies for managing relationship

· Building people, building team

5. Managing Upwards:

· Why & how

· Tips for managing your boss

6. Action Planning

Details

Course Code	:	13B-04a
Date(s)	:	16/1/2014
Time	:	0930 - 1700 (6 Hours)
Venue	:	Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants	:	NGO Managerial Staff
Class Size	:	25
Language	:	Cantonese (supplemented with English)
Fee	:	HKD 980.00
		HKD 880.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee	:	HKD 800.00 (Payment on or before 27/12/2013 for HKCSS Agency Member Staff Only)
Enquiries	:	2876 2470 or [email protected]
Speaker(s)	:	Dr. Yu , William 余遠騁博士 CEO World Green Organisation Dr Yu is the Founder and Chief Executive Officer of World Green Organisation (WGO). He is an energy economist and climate professional by training and completed his PhD at the University of Cambridge in the United Kingdom as well as earned an Executive MBA degree from the Thunderbird School of Global Management in the United States. Also, he has gained valuable regional management experience by working at US multinationals. He has also delivered topics such as Climate Change & Business Risks Management Stakeholder Engagement and Sustainability Leadership to the Senior Management of multinationals and he lectured EMBA at the City University and Chinese University of Hong Kong and has refereed climate and renewable energy articles for several energy journals. Ms. Yeung , Betty 楊少珠女士 Training Programme Director World Green Organisation Ms Yeung is the Training Programme Director of World Green Organisation (WGO), a seasoned HR professional, with specific experiences in the talent acquisition, organization development and HR generalist functions. Prior to that, Betty has over 20 years of broad commercial experience and has held senior positions with Cathay Pacific Airways, Organisation Development Limited, Right Management Consultants, Global Top Fashion Group. She is also a certified career coach, certified personal coach with recognised accreditations, including Birkman, Facet5 and LEA360 assessment tools.