湯女士現出任社會服務機構「親切」總監一職，過去一直帶領親切團隊進行重要的服務及機構革新，包括發展多元籌募模式、拓展商界伙伴協作、制定不同服務指標、提升機構透明和問責度，致力實踐小型機構獨有文化和在社會服務中擔當的崗位。

Ms Yan CHAN is the Program Director of ZeShan Foundation, a Hong Kong-based private family foundation focusing on strategic philanthropy. Yan has more than 20 years of experiences in social services, having previously worked for the Caritas Hong Kong, Hong Kong Council of Social Service, Hong Kong AIDS Foundation and Children’s Medical Foundation. She had served on various ad-hoc committees mandated by the Hong Kong Government for more than 10 years. Currently, Yan is the Chairperson of the Community Drug Advisory Council, a 25-year-old NGO focusing on drug prevention and education. Born and raised in Hong Kong, Yan holds a social sciences degree in Social Work from the Chinese University of Hong Kong, a MBA from the University of Leicester and a MBS from the University of Hong Kong.