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Professional Image and Business Etiquette for Stakeholder Engagement

Introduction

Positive visual appearance and appropriate business etiquette can make impact. Cross-boundary interactions in the NGO sector are getting more common. Nowadays, many senior executives of social service agencies need to reach out to a variety of stakeholders, ranging from government officials, donors, corporate sponsors, volunteers and even care-giver of service recipients. A great professional image not only gives you more confidence, but also helps you present yourself more competently and promotes your effectiveness and credibility with your stakeholders.

Objective

• To enhance credibility by polishing professional image and understand its impact on their professional success
• To acquire the world-class etiquette intelligence tactics
• To understand how to create positive personal brand

Content

• Dress for Success – learn the impact of visual appearance, effect of colour psychology, importance of applying different types of dress codes in attending different business occasions
• The Protocol School of Washington® approach for building positive and successful business relationships include professional handshaking, eye-signals, name cards exchange, making introductions, and small talks tactics
• Executive Presence – learn the key elements to build your professional wardrobe, leverage professional appearance and business etiquette skills to an executive polish

 
*  Benefits:
• Understand how to leave positive impression to others and manage their perception by utilising non-verbal communication tactics
• Learn how to present yourself in your best colour and outfits for enhancing the professional convincing executive image
• Acquire the polish of a world-class business etiquette Intelligence by The Protocol School of Washington® approach
 

Details

Course Code : 17A-15
Date(s) : 05/07/2017
Time : 1430 - 1730 (3 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants : NGO Managerial Staff (both male and female)
Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 545.00
    HKD 505.00 (For HKCSS Agency Member Staff Only)
    HKD 92.00 ("Small NGO Talent Development Subsidy Programme"- the highest subsidy amount is 80% of the course fee. Please refer to “Financial Assistance”.)
Early Bird Fee : HKD 460.00 (Payment on or before 14/06/2017 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2470 or [email protected]
Speaker(s) :
Ms. WAN , Lydia 温倩蓓女士
Professional Image | Corporate Etiquette | EQ & Positive Psychology Coach
Lydia Wan is a professional image consultant and coach. Lydia has years of experience with the roles in prestige client relationship management, talent development and coaching. She has provided prestige services for high-value customers; training and coaching services in align with corporate image of different organisations. Lydia was the board member of International Coach Federation (ICF) Charter Chapter HK. She appeared as radio guest on different radio broadcasting programmes. Lydia was also the guest at the CUHK EMBA "New Thinking in Management". With her profession as a professional image consultant and qualified EQ positive psychology coach, she inspires and empowers her clients with an inside-out approach to appreciate their unique talents and transform into a confident charismatic professional.

Lydia holds a Master of Arts in Coaching, Training and Development from Middlesex University, London. Lydia received a certificate on personal styling from London College of Fashion. Lydia is a certified consultant in Corporate Etiquette and International Protocol from The Protocol School of Washington DC.

Remarks

Quota is set for each course in "Small NGO Talent Development Subsidy Programme". All applications are subject to approval. For details, please click HERE .

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