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Competency Modeling in HR for People Development - Enhance Talent Management, Organizational Development and Performance Appraisal


In this everchanging world, competency modeling has attracted growing attention from both profit and non-profit organizations in defining hard and soft skills, knowledge and attitudes required of individual members as well as the whole organization to survive and succeed. An effective competency model specifically designed for an entire organization, specific job functions and individual jobs not only advises on talent acquisition, performance management and organizational development, it also directs behaviors and supports the organization to achieve its strategic goals.


• Understand the concept and process of competency modeling
• Diagnose your organization’s strategies, goals and needs to link up with relevant
• Learn and experience the best practices of competency modeling
• Introduce competency model to your organization


• Introduction to competency modeling
• Different types of competency model
• The six steps of competency modeling
• Linking competency model to organizational strategies and culture
• Case studies: Competency model to ensure right people in the right place at the
   right time
• Design of an effective competency model
• Applications of competency model in talent management and organizational
• Action planning – Build a competency model for your organization


Course Code : 19A-08
Date(s) : 29/5/2019
Time : 0930 - 1730 (6.5 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants : NGO Agency Heads, Senior Management responsible for people and performance management and organizational development
Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 1,140.00
    HKD 1,060.00 (For HKCSS Agency Member Staff Only)
    HKD 184.00 ("Small NGO Capacity Development Subsidy Programme"- the highest subsidy amount is 80% of the course fee. Please refer to “Financial Assistance”.)
Early Bird Fee : HKD 920.00 (Payment on or before 08/05/2019 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2470 or
Speaker(s) :
Mr. WONG , Anthony 黃德健先生
SIMCO Solutions and Greater Bay Area Institute of Business & Management
Mr. Wong has more than 20 years of HR leadership, training, consulting, coaching and research experience in Hong Kong and across Asia. He has been the Head of HR in many reputable local and multinational companies from different industries like Hutchison Whampoa (conglomerate), Johnson Electric (engineering), Sony (hi-tech), Avery Dennison (manufacturing), Nestle (consumer products), RedMart (eCommerce), Dairy Farm (retail) and DHL (supply chain). He is also lecturer at various universities and HKIHRM.

Mr. Wong holds a BBA Degree in Marketing, two Master Degrees in Social Science and Business Research and is a Doctorate candidate in Leadership and Management. He is a Fellow Member of the Hong Kong Institute of Human Resource Management (HKIHRM), and a DDI and FranklinCovey licensed trainer.
Ms. LAM , Lois 林莉君女士
Head, HKCSS Institute
The Hong Kong Council of Social Service
Ms Lam has over 10 years’ experience in the social service sector. She specializes in NGO’s capacity building and cross-sectoral collaboration. She assisted the Council to establish the HKCSS Institute in 2007 with an aim to enhance management quality of the sector. Ms Lam has provided management consultancy on organization review and talent development for a number of organizations. She is also the project-in-charge of salary survey and competency modeling on leadership. She is a certified DISC behavioral consultant of the Institute for Motivational Living and certified practitioner of Workplace Big Five Profile of the Center for Applied Cognitive Studies (CentACS), USA, and Harrison AssessmentsTM. She holds an EMBA (HKUST), MSc in Social and Public Communication (LSE) and a GDip in Management Consulting (HKU).
Ms. SO , Bonnie 蘇婉嫻女士
Secretary General
Hong Kong Red Cross
Ms So hosts Master Degree in New Media, and Strategic Perspectives in Non-profit Management Course in Harvard Business School.

Ms So joined the Hong Kong Red Cross in 1990 participating in different major services and promoted to Secretary General in 2015 leading 1,300 staff members and 22,000 volunteers. She has been involving in a wide range of disaster relief and reconstruction projects all over the world. She is a member of the Field Assessment and Coordination Team (FACT) of the International Federation of Red Cross & Red Crescent Societies (IFRC), and the founding member of the IFRC Asia Pacific Fundraisers’ Network.

In 2006, Ms So was awarded The Ten Outstanding Young Persons of Hong Kong. In 2012, she established the Face-to-Face Monthly Giving Alliance in Hong Kong as founding Chairperson. Currently, she is the Vice Chairman of the Steering Committee on Work in Mainland China of the Hong Kong Council of Social Service (HKCSS), and the member of its Executive Committee. She is the Consultant of the Association Concerning Sexual Violence Against Women, Advisor of the InspiringHK Sports Foundation, and the member of the RTHK program Advisory Panel.


Quota is set for each course in "Small NGO Capacity Development Subsidy Programme". All applications are subject to approval. For details, please click HERE .

• 課程內容只提供英文版本