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Planning and Development in Providing New Services - Planning New Service (Session 1)


Providing new services to meet the changing community needs has become a regular management function in most NGOs so that they can serve the community better. In the process of providing a new service, planning is considered crucial as it is an essential management step to determine the direction, the scope as well as the action.


To provide participants with practical concepts of planning and preparation in relation to providing new services


• The practical concepts of planning new services regarding rationale and external and internal dynamic analysis
• A practical framework in planning and starting new services
• Financial consideration and budgeting, manpower, expertise building and evaluation method
• Preparation of a preliminary service proposal with idea consolidated into written format
• Case sharing and discussion


Course Code : 19B-15
Date(s) : 9/7/2020
Time : 0930 - 1700 (6 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants : NGO Managerial & Supervisory Staff
Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 1,140.00
    HKD 1,060.00 (For HKCSS Agency Member Staff Only)
    HKD 184.00 ("Small NGO Capacity Development Subsidy Programme"- the highest subsidy amount is 80% of the course fee. Please refer to “Financial Assistance”.)
Early Bird Fee : HKD 920.00 (Payment on or before 18/06/2020 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2470 or [email protected]
Speaker(s) :
Mrs. YUK , Helina 沃馮嬿琼女士
Mrs Helina Yuk is the Former Director of the Hong Kong Sheng Kung Hui Lady MacLehose Centre, leading the agency for 18 years to develop different new and innovative service projects catering for the needs of the disadvantaged community. She has extensive experience in social welfare agency administration and has worked with different government and private funding bodies to provide various pilot and evidence-based services for the deprived targets. Mrs. Yuk is now serving as a guest lecturer at the Social Work Department of the Chinese University of Hong Kong. Recently, she also established a non-profit organization "Social Work Mission" to promote the professionalism of social work.


Quota is set for each course in "Small NGO Capacity Development Subsidy Programme". All applications are subject to approval. For details, please click HERE .

• 課程內容只提供英文版本

The course is postponed from 4 March, 2020 to 9 July, 2020.
Related course:
Planning and Development in Providing New Services - Session 2
Planning and Development in Providing New Services - Session 3