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Certificate for Newly Promoted Supervisors in NGOs - Enhancing Personal Effectiveness in Role Transition (Session 1)


According to the HKCSS Institute’s Training Need Analysis (NGO TNA, 2018), junior managers were found to be having difficulties in managing their changed role in terms of attitude and skill set, especially on staff supervision and, workload and work level management. There is also a need for them to have a mutual-support network for on-going challenges and to have different exposure to widen their horizon. "The First-time Manager” (2015) specifies that role and function of a supervisor include recruitment, communication, planning, organizing, training, supervising, performance assessment and dismissal. Based on the needs found, a 5-day programme in 2 months with two clusters of skills is designed to cater for the changing role of a newly promoted supervisor, which are personal efficacy and people management. Besides, a programme in 2-month long in 5 meetings may facilitate participants to build peer network outside the organisation.

The 1st half will focus on personal Growth, self-management and leadership development while the 2nd half will focus HR essences on working with people as a supervisor.


• To equip with newly promoted supervisors with the needed mindset and skills as a people manager
• To enhance the understanding of participants on their strengths and weaknesses on being a people manager for continued learning and growth
• To broaden the network of participants in the NGO sector


• Understand the leadership role transition process and manage it professionally
• Practise leadership skills in emotion management, time management and goal setting
• Build leadership foundation to enhance personal and team effectiveness


Course Code : 20A-C15 (original: 19B-C05)
Date(s) : 23/9/2020
Time : 0930 - 1730 (6 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants : Newly promoted supervisor (preferably within 24 months) with people management role and direct report subordinate(s)
Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 1,140.00
    HKD 1,060.00 (For HKCSS Agency Member Staff Only)
    HKD 184.00 ("Small NGO Capacity Development Subsidy Programme"- the highest subsidy amount is 80% of the course fee. Please refer to “Financial Assistance”.)
Early Bird Fee : HKD 920.00 (Payment on or before 02/09/2020 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2434 or

Speaker(s) :
Mr. CHUNG , Hillman 鍾衍文先生
Principal Consultant
Human Focus Consulting
Mr Chung has 30 years of working experience in Human Resources and Consulting field. He has assumed human resources leadership in different business natures such as hotel, food and beverage operations, estate management, transportation services and resort establishment. Hillman holds a master degree in Human Resources Management from the University of Surrey. He has been a licensed Trainer of a series of programs under an American consulting firm and accredited practitioner of the Myers-Briggs Type Indicator (MBTI) ® Step I & II, a certified administrator of DISC Behavioral Assessment and a certified coach of Marshall Goldsmith Stakeholder Centered Coaching.


Quota is set for each course in "Small NGO Capacity Development Subsidy Programme". All applications are subject to approval. For details, please click HERE .

• This certificate course is not processed on a first come, first served basis, applicant may go through selection process by HKCSS Institute and trainers
• 課程內容只提供英文版本


Related Courses
Certificate for Newly Promoted Supervisors in NGOs
Enhancing Personal Effectiveness in Role Transition - Session 1
Driving Innovation and Leadership Effectiveness in Team - Session 2
Managing Communications and Conflicts by DISC Personality Profiling - Session 3
HR Essence in Performance Management and Coaching - Session 4
Employment Related Law in Hong Kong - Awareness and Ethical Practice - Session 5
HR Essence on Recruitment, Selection and People Development in Aligning Goals and Values - Session 6