In a rapidly evolving operational environment, NGO middle management staff face constant challenges in delivering quality services while optimising resource planning to ensure ongoing service provision and development. However, management bottlenecks and staffing challenges often get them preoccupied, restricting their capacity to step back to set long-term goals and strategies needed to address upcoming challenges, and achieve future success.

At this pivotal time, talent management capability can help them break through from this status quo. Mastering these skills can help resolve staffing challenges and free up management capacity to focus on service planning. Moreover, through strategic talent development and management, middle management staff can better unlock potentials of their team, effectively leverage and strengthen internal resources. In the long run, this lays a solid foundation for the sustainable development of both teams and organisations, continuously propelling services forward.

This programme is tailored for NGO middle management staff from diverse professional backgrounds, including but not limited to service development, corporate development, and human resources management, and beyond. Through experience sharing and interactive workshops led by an HR expert, participants can gain comprehensive frameworks and tools for effective talent management. The programme enables participants to align talent strategy with their leadership impact and organisational goals, facilitating application and encouraging self-initiated action in their work setting. Participants will also benefit from cross-organisation peer exchange and networking, and cross-sectoral insight exchange from experienced business leaders and HR experts, enriching their learning experience.

1.⁠ ⁠Understand how to connect talent strategy and initiatives directly to your leadership impact and organisational goals.
2.⁠ ⁠Acquire practical tools and concepts on talent management and development:

• Onboarding: Transform your onboarding process into a powerful launchpad for new hires.
• Employee Engagement: Boost retention by deploying actionable engagement and holistic wellness tactics.
• Talent Mapping: Future-proof your team by identifying key roles and creating a clear succession map.
• Talent Growth: Spark meaningful career development and unlock growth potential within your team.

3.⁠ ⁠Learn from the best with real-world stories from industry leaders, talent management experts and young talents.

• [Part 1: Talent Management Overview] – What are the holistic concept and strategic importance of Talent Management? How to link it to your leadership role?
• [Part 2: Onboarding] – What are the practical and holistic onboarding plan to help people transit successfully?
• [Part 3: Employee Engagement] – What is employee engagement? How to instill employee wellness holistically to retain good talent?
• [Part 4: Talent Mapping] – How to do talent review and succession planning practically to link to your organisation plan to enable business delivery?
• [Part 5: Talent Growth] – How to help the talent to think career development systemically?
• [Fireside Chat] – Enhance learning through real-world experience sharing by industry leaders, talent management experts and young talents

【Application Guidelines】

【Important Points to Note】

1. The Certificate programme is not offered on a first come, first served basis.  Screening of application by HKCSS Institute for eligibility for taking the programme may apply.

2. ONLY online application and cheque payment are accepted for enrolment to this certificate programme. 

3. Upon submission of online application, please mail the programme fee cheque to HKCSS Institute within 5 working days. Application without cheque will be considered as incomplete application and no further screening on enrolment will be made.