Coaching and Mentoring for Leaders and Managers
Introduction
In today’s dynamic and fast-paced workplace, effective leadership isn’t only about exercising authority — more often it’s also about engaging and empowering your team to excel. The best leaders act as coaches to unlock potential, drive performance, and adopt appropriate coaching approaches for different styles of team members.
In this workshop, participants will explore the critical role of coaching and mentoring in leadership, focusing on key concepts such as the four situational leadership modes and effective coaching models like GROW and ICOACH. Participants will also get to know about their own DISC behavioral profiling and learn how to adopt appropriate coaching styles using the DISC behavioral analysis. They will also acquire practical and essential coaching skills in leading and managing team effectively.
Objective
- Understand the use of coaching and mentoring in management and supervision
- Distinguish between different coaching models and equip themselves with effective coaching skills
- Adopt appropriate coaching approaches for different styles of people
Content
- Coaching and Mentoring in Management Context
- Four situational leadership modes
- Coaching foundation and process
- Coaching Different Styles of People
- DISC behavioral analysis and report
- Effective approach for different styles of people
- Effective Coaching Skills
- Six thinking hats questions
- Development Coaching Model
- GROW model
- Performance Coaching Model
- ICOACH model
*Each participant will be invited to complete an online DISC assessment and receive an individual assessment report on their DISC behavioral profiling before the workshop.
Details
| Course Code | : | 26B-08 |
| Date(s) | : | 6 Nov 2026 (Fri) |
| Time | : | 0930 - 1730 (6.5 Hours) |
| Venue | : | Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong |
| Target Participants | : | NGO Managerial & Supervisory Staff with people management role and direct report subordinates |
| Class Size | : | 30 |
| Language | : | Cantonese (supplemented with English) |
| Fee | : | HKD 1,960.00 |
| HKD 1,790.00 (For HKCSS Agency Member Staff Only) | ||
| HKD 648.00 ("Small NGO Talent Development Subsidy Programme"- the highest subsidy amount is 60% of the course fee. Please refer to “Financial Assistance”.) | ||
| Early Bird Fee | : | HKD 1,620.00 (Payment on or before 09/10/2026 for HKCSS Agency Member Staff Only) |
| Enquiries | : | 2876 2423 / 2876 2465 or [email protected] |
| Speaker(s) | : |
Dr. WONG Joseph 黃寶琦博士
Principal Consultant
Pro-Key Learning Services Ltd
Dr. Joseph Wong is a management training expert and a seasoned management practitioner with more than twenty-five years’ experience in people development and service management. He has been the head of education services, senior manager of technical services, quality management and business development of Hewlett-Packard, and holds a Doctor of Education degree in lifelong education from the University of Nottingham. Joseph has trained more than 20,000 managers and professionals in NGOs and commercial organizations in the areas of project management, service management, agile leadership, strategic planning, innovation and DISC. He is renowned for his interactive approach and the ability of integrating management best practices and making them simple and easy to apply. Joseph is a Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP), advanced DISC practitioner and behavioral consultant, and MBTI administrator.
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Remarks
Quota is set for each course in "Small NGO Talent Development Subsidy Programme". All applications are subject to approval. For details, please click HERE .
MMDP alumni enjoy an additional 20% discount on top of the HKCSS Agency Member Staff rate, making the course fee $1,432.
- “MMDP Alumni” refers to individuals who have participated in our certificate programmes: “Certificate for Newly Promoted Supervisors and Managers in NGOs” and “NGO Middle Management Development Programme.”
- The 20% discount for MMDP Alumni is only applicable during the Early‑Bird application period.
- MMDP Alumni applying for this discount are required to provide verification details after registration. Please email [email protected] with the following information for verification purposes: intake year of MMDP (e.g. MMDP 202X), full name in both English and Chinese. Payment at the discounted rate will be available only after confirmation by our staff.
- Discounted places are limited and will be offered on a first‑come, first‑served basis.
** Accredited by the Hong Kong Academy of Social Work (HKSWA) - 6.5 CPD Points
