Training Course List

Session 2: Building Knowledge Based Organization Through IT and People Based Methodologies to Enhance Future Performance

- Identify and examine collaborative tools and their practical application within the business

- Explore the role of organizational leaders in the KM implementation

- How organizational leaders can apply the various KM methodologies to achieve a competitive advantage

- Lessons of leaders who successfully enabled a knowledge leaded environment

- Improving organizational effectiveness through the application of simple KM ideas that work in complex environments

Course Code	:	09C-03
Date(s)	:	18/3/2010
Time	:	1400 - 1700 (3 Hours)
Venue	:	Room 201, 2/F Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong
Target Participants	:	Agency Heads or Supervisors or above
Class Size	:	30
Language	:	Cantonese (supplemented with English)
Fee	:	HKD 440.00
		HKD 400.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee	:	HKD 360.00 (Payment on or before 04/03/2010 for HKCSS Agency Member Staff Only)
Enquiries	:
Speaker(s)	:	Ms. Sy , Nicole 施少婷女士 Knowledge Management Specialist, Knowledge Management Research Centre The Hong Kong Polytechnic University Ms Nicole Sy graduated from the University of Guelph, Canada and obtained a Master of Science in Information Systems at The Hong Kong Polytechnic University (PolyU). She is working as Knowledge Management(KM) Specialist in the Hong Kong Polytechnic University, and is responsible for conducting KM projects for internal business units and external corporate clients where she acquired extensive KM training and consultancy experience with leading companies, including CLP Power Hong Kong Ltd, Dragon Air Ltd, Hong Kong Post and the HKSAR. She is currently the program director and trainer for the Certified Knowledge Professionals course at the PolyU.