Training Course List

Coaching and Mentoring

Introduction

Responding to common HR issues of NGOs in the welfare sector.
Focusing on HR role to be performed by supervisors.
HR specialists are invited to be trainers.

Objective

Effective Human Resources Management is one of the critical success factors in corporate management and governance of NGOs. Its function has been extended to a horizon that people management is a "must” for every staff member holding a supervisory/managerial position. HKCSS Institute has organized the Certificate in HRM to facilitate supervisory and managerial staff to:

strengthen the HR knowledge required in effective people management in the organization;
enhance the skills required in managing people management related issues;
understand the complimentary role of supervisors in achieving efficient and effective people management with the HR department.

Content

Identifying, Planning and Making Coaching Opportunities
Critical Steps of Coaching as an Effective Intervention
Difficult Coaching Situation: Conflict Preference and Resolution
Mentoring On-going Progress

Details

Course Code	:	11A-C04A
Date(s)	:	30/6/2011
Time	:	0930 - 1700 (6 Hours)
Venue	:	Room 201, 2/F Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong
Target Participants	:	The full programme is designed for NGO staffs working in fundraising, communications, and donor relations at managerial or supervisory level. Individual sessions are suitable for both Centre Supervisors, Service Managers or management staff who are interested in the topic.
Class Size	:	30
Language	:	Cantonese (supplemented with English)
Fee	:	HKD 850.00
		HKD 770.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee	:	HKD 700.00 (Payment on or before 09/06/2011 for HKCSS Agency Member Staff Only)
Enquiries	:	2876 2470 or email institute@hkcss.org.hk
Speaker(s)	:	Dr. Kwong , Michael 鄺俊偉博士 DBA, MBA, FIIM, MImgt, MCIM, MHKIM, RFP, DIP.M, C.Mgr, B.A.(Hon) 鄺博士畢業於英國諾定咸大學，曾任職多家領先的媒體公司，於銷售及市場推廣方面擁有超過15年的成功經驗。鄺博士曾擔任英國特許市場學會（香港分會）的執行委員會成員，以及香港市務學會的培訓總監。他現在是一位培訓顧問，專門從事市場營銷，銷售，談判和客戶關係管理，並經常應邀擔任私營機構和非政府組織的培訓師。