Module 4: Knowledge Management Tools
Objective
The objective of the programme is to equip participants with actionable knowledge with a range of applicable KM methods and techniques that can be practiced and adopted by participants in the social service sector where they work. All basic principles will be illustrated through a series of real-life examples. Leading KM experts with years of KM implementation experience will be invited as guest speakers to share their experience on KM implementation.
Content
-
After Action Review
-
Narrative Inquiry
-
Community Development
-
Elicitation
Details
| Course Code | : | 09A-C08 |
| Date(s) | : | 3/6/2009 |
| Time | : | 1400 - 1700 (3 Hours) |
| Venue | : | Room 202, 2/F Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK |
| Target Participants | : |
1. Centre Supervisors / Services Managers
2. Management Staff who is responsible for Knowledge Management, staff training or IT system development
|
| Class Size | : | 30 |
| Language | : | Cantonese (supplemented with English) |
| Fee | : | HKD 440.00 |
| HKD 400.00 (For HKCSS Agency Member Staff Only) | ||
| Early Bird Fee | : | HKD 360.00 (Payment on or before 29/04/2009 for HKCSS Agency Member Staff Only) |
| Enquiries | : | 2876 2470 or [email protected] |
| Speaker(s) | : |
Ms. Sy , Nicole 施少婷女士
Knowledge Management Specialist, Knowledge Management Research Centre
The Hong Kong Polytechnic University
Ms Nicole Sy graduated from the University of Guelph, Canada and obtained a Master of Science in Information Systems at The Hong Kong Polytechnic University (PolyU). She is working as Knowledge Management(KM) Specialist in the Hong Kong Polytechnic University, and is responsible for conducting KM projects for internal business units and external corporate clients where she acquired extensive KM training and consultancy experience with leading companies, including CLP Power Hong Kong Ltd, Dragon Air Ltd, Hong Kong Post and the HKSAR. She is currently the program director and trainer for the Certified Knowledge Professionals course at the PolyU.
Ms. Shiu , Jessica 蕭婉玲
In-charge, Knowledge Management and Strategy Section
Chinese YMCA of Hong Kong
|
Remarks
"Small NGO Talent Development Subsidy Programme" does not apply to this course. For other financial support, please click HERE .
