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Employee Relations - Communications without Boundaries

(Only Chinese version is available)

Content

1. 促進員工關係的溝通技巧
  • 內部及部門間的溝通技巧
  • 有效的溝道渠道、工具及技巧
  • 驚御衝突的策略
2. 支持及鼓勵員工
  • 了解行為因素
  • 超越困境的信心

Details

Course Code : 09A-04
Date(s) : 17/4/2009
Time : 0930 - 1700 (6 Hours)
Venue : Room 202, 2/F Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants : 中心督導主任、服務經理或管理人員
Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 770.00
    HKD 700.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee : HKD 630.00 (Payment on or before 03/04/2009 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2470 or [email protected]
Speaker(s) :
Mr. K T Lai 黎鑑棠先生
F.I.H.R.M (HK), M.HKIoD
Independent Human Resources Consultant
With over forty years of service in the people management profession, Mr Lai is experienced in HR management strategy, reward management, performance management, employee engagement and succession planning. Prior to his current role, he was the Group HR Manager of CLP Holdings, Ltd., the parent company of China Light & Power Group, managing the Group's remuneration policies and practices, as well as its HR Information System. He is also a regular speaker and guest lecturer at local universities and professional bodies.
Ms. Pun , Tracy 潘美美女士
Human Resources Manager
St. James' Settlement

Remarks

"Small NGO Talent Development Subsidy Programme" does not apply to this course. For other financial support, please click HERE .

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