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Performance Management - Coaching and Mentoring (2c)

Objective

  • To equip the coaching skills and master the critical steps of effective coaching
  • To understand the importance of mentoring in maximizing the team performance
  • Content

  • Identifying, Planning and Making Coaching Opportunities
  • Critical Steps of Coaching as an Effective Intervention
  • Difficult Coaching Situation: Conflict Preference and Resolution
  • Mentoring On-going Progress
  • Details

    Course Code : 12A-07
    Date(s) : 19/7/2012
    Time : 0930 - 1700 (6 Hours)
    Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong
    Target Participants : 1. The full programme is designed for NGO staff at managerial or supervisory levels
    2. Individual sessions are suitable for Centre Supervisors, Service Managers or management staff who are interested in the topic
    Class Size : 30
    Language : Cantonese (supplemented with English)
    Fee : HKD 930.00
        HKD 850.00 (For HKCSS Agency Member Staff Only)
    Early Bird Fee : HKD 770.00 (Payment on or before 28/06/2012 for HKCSS Agency Member Staff Only)
    Enquiries : HKCSS Institute: 2876 2470 or [email protected]
    Speaker(s) :
    Dr. KWONG , Michael 鄺俊偉博士
    Principal Trainer
    InnoEdge Consulting Limited
    Dr Michael Kwong holds degree from the University of Nottingham (U.K.) and Newport University (U.S.). He has worked in various leading media corporations including Asia Television, The Express News (Deputy Sales Director) and the New Evening Post (General Manager, Advertising Dept.) with over fifteen years’ successful experience in the sales and marketing field.

    Dr Kwong has been a business consultant and a part-time lecturer for a few institutions including HKMA, CUHK SCS, CityU SCOPE, PolyU (CBC, HKCC & SPEED), etc. He is especially strong to deliver training with topics in: win-win negotiation, supervisory skills, Leadership with Chinese Wisdom, EQ and AQ, customer service excellence, customer relationship management, professional selling skills, marketing strategy, creative thinking, team building and communication.

    Dr Kwong is a training consultant specializing in the area of Chinese Wisdom Leadership Skills, Media Skills, Selling and Negotiation Skills. He was also the co-author of "Relationship Marketing: the business strategy for e-commerce" (2000) and a contributing author of "The 21st Century Business Strategy" (2001) and "Strategies in Performance Management" (2006).

    Remarks

    "Small NGO Talent Development Subsidy Programme" does not apply to this course. For other financial support, please click HERE .

    (Certificate in Human resources Management for NGOs -Session 2c)
     
    Characteristics
    1.Responding to common HR issues of NGOs in the welfare sector
    2. Focusing on HR role to be performed by supervisors
    3. HR specialists are invited to be trainers

    Certificates
    1. "Certificate in Human Resource Management for NGOs” will be issued by the HKCSS Institute to participants who enrolled for the full certificate course, including sessions 1 to 5, and with attendance at least 24 hours out of 30 hours.
    2. Attendance Certificates will be issued to participants upon completion of each individual whole session.


    Course Structure
    For certificate course, compulsory sessions are 1a, 3, 4 & 5. For selective sessions, please choose either 1b or 1c & 2a or 2b or 2c. Please choose your desired selective sessions at the time submitting your application form.

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