訓練課程

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訓練課程

短期課程

Performance Management - Coaching and Mentoring (2c)

(只提供英文版本)

目標

  • To equip the coaching skills and master the critical steps of effective coaching
  • To understand the importance of mentoring in maximizing the team performance
  • 內容

  • Identifying, Planning and Making Coaching Opportunities
  • Critical Steps of Coaching as an Effective Intervention
  • Difficult Coaching Situation: Conflict Preference and Resolution
  • Mentoring On-going Progress
  • 詳細資料

    課程編號 : 12A-07
    日期 : 19/7/2012
    時間 : 0930 - 1700 (6 小時)
    地點 : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong
    對象 : 1. The full programme is designed for NGO staff at managerial or supervisory levels
    2. Individual sessions are suitable for Centre Supervisors, Service Managers or management staff who are interested in the topic
    名額 : 30
    語言 : Cantonese (supplemented with English)
    費用 : 港幣 930.00
        港幣 850.00 (社聯會員機構職員)
    早鳥費用 : 港幣 770.00 (在 28/06/2012 或之前繳款, 只限社聯會員機構職員)
    查詢 : HKCSS Institute: 2876 2470 or institute@hkcss.org.hk
    主講嘉賓 :
    Dr. KWONG , Michael 鄺俊偉博士
    Principal Trainer
    InnoEdge Consulting Limited
    Dr Michael Kwong holds degree from the University of Nottingham (U.K.) and Newport University (U.S.). He has worked in various leading media corporations including Asia Television, The Express News (Deputy Sales Director) and the New Evening Post (General Manager, Advertising Dept.) with over fifteen years’ successful experience in the sales and marketing field.

    Dr Kwong has been a business consultant and a part-time lecturer for a few institutions including HKMA, CUHK SCS, CityU SCOPE, PolyU (CBC, HKCC & SPEED), etc. He is especially strong to deliver training with topics in: win-win negotiation, supervisory skills, Leadership with Chinese Wisdom, EQ and AQ, customer service excellence, customer relationship management, professional selling skills, marketing strategy, creative thinking, team building and communication.

    Dr Kwong is a training consultant specializing in the area of Chinese Wisdom Leadership Skills, Media Skills, Selling and Negotiation Skills. He was also the co-author of "Relationship Marketing: the business strategy for e-commerce" (2000) and a contributing author of "The 21st Century Business Strategy" (2001) and "Strategies in Performance Management" (2006).

    備註

    「小型機構人才發展資助計劃」不適用於此課程。其他資助計劃,請參閱按此

    (Certificate in Human resources Management for NGOs -Session 2c)
     
    Characteristics
    1.Responding to common HR issues of NGOs in the welfare sector
    2. Focusing on HR role to be performed by supervisors
    3. HR specialists are invited to be trainers

    Certificates
    1. "Certificate in Human Resource Management for NGOs” will be issued by the HKCSS Institute to participants who enrolled for the full certificate course, including sessions 1 to 5, and with attendance at least 24 hours out of 30 hours.
    2. Attendance Certificates will be issued to participants upon completion of each individual whole session.


    Course Structure
    For certificate course, compulsory sessions are 1a, 3, 4 & 5. For selective sessions, please choose either 1b or 1c & 2a or 2b or 2c. Please choose your desired selective sessions at the time submitting your application form.

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