Practicing On-going Performance Management
Objective
· To conduct an
effective performance conversation and appraisal process
· To implement day to day effective management practices to enhance staff performance
· To deal with problematic staff tactfully
· To implement day to day effective management practices to enhance staff performance
· To deal with problematic staff tactfully
Content
• The best performance -
Passion, Competencies and Organisational needs
• The challenges in performance management
• The three key elements in performance conversation
n Identify strategy - the skill and will matrix
n Construct your performance conversation
n Agree on follow up
• Day to day management practices in performance management
• Different tactics when handling difficult cases
• The challenges in performance management
• The three key elements in performance conversation
n Identify strategy - the skill and will matrix
n Construct your performance conversation
n Agree on follow up
• Day to day management practices in performance management
• Different tactics when handling difficult cases
Details
| Course Code | : | 17B-21 |
| Date(s) | : | 11/1/2018 |
| Time | : | 0930 - 1700 (6 Hours) |
| Venue | : | Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK |
| Target Participants | : | NGO Managerial and Supervisory Staff |
| Class Size | : | 30 |
| Language | : | Cantonese (supplemented with English) |
| Fee | : | HKD 1,090.00 |
| HKD 1,010.00 (For HKCSS Agency Member Staff Only) | ||
| HKD 184.00 ("Small NGO Talent Development Subsidy Programme"- the highest subsidy amount is 80% of the course fee. Please refer to “Financial Assistance”.) | ||
| Early Bird Fee | : | HKD 920.00 (Payment on or before 21/12/2017 for HKCSS Agency Member Staff Only) |
| Enquiries | : | 2876 2470 or institute@hkcss.org.hk |
| Speaker(s) | : |
Mr. CHUNG Hillman 鍾衍文先生
Human Resources Director
Hon Kwok Land Investment Co., Ltd.
Mr. Chung has 38 years of working experience in Human Resources and Consulting field. He has assumed human resources leadership in different business natures such as hotel, food and beverage operations, estate management, transportation services and resort establishment. Hillman holds a master degree in Human Resources Management from the University of Surrey. He has been a licensed Trainer of a series of programs under an American consulting firm and accredited practitioner of the Myers-Briggs Type Indicator (MBTI)® Step I & II, a certified administrator of DISC Behavioral Assessment and a certified coach of Marshall Goldsmith Stakeholder Centered Coaching.
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Remarks
Quota is set for each course in "Small NGO Talent Development Subsidy Programme". All applications are subject to approval. For details, please click HERE .
