Training Course List

Engaging a Multigenerational Team to Bring Out the Best from Gen X, Y and Z

Introduction

It’s 08:55, Monday morning, you walk into the lift bumping into three of your team members. It’s a "good morning, how are you?” from the Gen X colleague, a simple "hi” from a Gen Y, and a Gen Z just give you a barely noticeable eye contact and a mild nod in a split of a second before refocusing on the mobile phone screen…

Yes, this is the most challenging time in history for leaders to effectively deliver results through their team with members from all of Gen X, Y and Z. They have different beliefs, characteristics, styles, behaviors and ways of doing things whilst working side by side on a daily basis.

With that said, successfully making the multigenerational workforce gel and effectively orchestrating to deliver great team results will be a definite competitive edge.

After all, it’s not rocket science. We are just all human. Come join us to learn some effective ways to engage a multigenerational team to deliver great team performance!

Objective

Understand the different beliefs and characteristics of Gen X, Y and Z in the workplace and learn the behaviors, steps and tools that help engage a multigenerational workforce for great team performance.

Content

The challenges of managing a multigenerational workforce
Strengths, weaknesses, likes and dislikes of Gen X, Y and Z
Understanding to remove misunderstanding – 7 steps to minimize biases and maximize team output
Effective communication and conflict management for a multigenerational workforce
Creating activities to tackle generational gaps in the workplace
Goal alignment – Stop disagreeing to agree, start agreeing to disagree
Building a team with different beliefs, different styles, but same values, same goals
The 5 habits of highly effective multigenerational team leaders

Details

Course Code	:	17B-27
Date(s)	:	9/3/2018
Time	:	0930 - 1700 (6 Hours)
Venue	:	Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants	:	NGO Managerial & Supervisory Staff
Class Size	:	30
Language	:	Cantonese (supplemented with English)
Fee	:	HKD 1,090.00
		HKD 1,010.00 (For HKCSS Agency Member Staff Only)
		HKD 184.00 ("Small NGO Talent Development Subsidy Programme"- the highest subsidy amount is 80% of the course fee. Please refer to “Financial Assistance”.)
Early Bird Fee	:	HKD 920.00 (Payment on or before 15/02/2018 for HKCSS Agency Member Staff Only)
Enquiries	:	2876 2470 or [email protected]
Speaker(s)	:	Dr. WONG Anthony 黃德健先生 Managing Consultant SIMCO Consultancy Dr. Anthony Tak Kin Wong is a distinguished corporate trainer, HR management expert, public speaker and leadership researcher with 27 years of cross-industry senior management experience spanning Hong Kong, Chinese Mainland, and the broader Asia Pacific region. He has taken up core HR leadership positions at renowned Fortune Global 500 corporations and leading listed enterprises including Nestlé, Sony, Hutchison Whampoa, SCMP, Dairy Farm, RedMart, Avery Dennison and Johnson Electric, covering media, FMCG, retail, e-commerce, manufacturing and high-tech industries. Since 2010, Dr. Wong has developed and delivered practical people management, presentation, communication and soft skills training alongside professional HR consultancy for more than 100 NGOs and social service bodies. He develops public and in-house workshops plus customized HR consultancy services for NGO management, frontline supervisors and professional practitioners, with core focuses on leadership development, talent management, performance management, stakeholder engagement, crisis resolution and organizational strategy tailored to non-profits’ unique mission-driven operational culture. Beyond training facilitation, Dr. Wong serves as a lecturer and researcher specializing in leadership styles, human resources management and workplace disability inclusion. He works as Researcher at SBS Swiss Business School and Assistant Editor of the SBS Journal of Applied Business Research, while holding prestigious advisory board and committee vice-chair and member roles across prominent non-profit organizations. Academically, he holds a BBA from HKUST, a master’s degree from HKU and a Doctor of Business Administration from SBS Swiss Business School. He is a DDI-certified facilitator in performance management and targeted selection interviewing, as well as a Franklin Covey certified presentation trainer.

Remarks

Quota is set for each course in "Small NGO Talent Development Subsidy Programme". All applications are subject to approval. For details, please click HERE .