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Engaging a Multigenerational Team to Bring Out the Best from Gen X, Y and Z

Introduction

It’s 08:55, Monday morning, you walk into the lift bumping into three of your team members. It’s a "good morning, how are you?” from the Gen X colleague, a simple "hi” from a Gen Y, and a Gen Z just give you a barely noticeable eye contact and a mild nod in a split of a second before refocusing on the mobile phone screen…

Yes, this is the most challenging time in history for leaders to effectively deliver results through their team with members from all of Gen X, Y and Z. They have different beliefs, characteristics, styles, behaviors and ways of doing things whilst working side by side on a daily basis.

With that said, successfully making the multigenerational workforce gel and effectively orchestrating to deliver great team results will be a definite competitive edge.

After all, it’s not rocket science. We are just all human. Come join us to learn some effective ways to engage a multigenerational team to deliver great team performance!

Objective

Understand the different beliefs and characteristics of Gen X, Y and Z in the workplace and learn the behaviors, steps and tools that help engage a multigenerational workforce for great team performance.

Content

Ÿ The challenges of managing a multigenerational workforce
Ÿ Strengths, weaknesses, likes and dislikes of Gen X, Y and Z
Ÿ Understanding to remove misunderstanding – 7 steps to minimize biases and maximize team output
Ÿ Effective communication and conflict management for a multigenerational workforce
Ÿ Creating activities to tackle generational gaps in the workplace
Ÿ Goal alignment – Stop disagreeing to agree, start agreeing to disagree
Ÿ Building a team with different beliefs, different styles, but same values, same goals
Ÿ The 5 habits of highly effective multigenerational team leaders

Details

Course Code : 17B-27
Date(s) : 9/3/2018
Time : 0930 - 1700 (6 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants : NGO Managerial & Supervisory Staff
Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 1,090.00
    HKD 1,010.00 (For HKCSS Agency Member Staff Only)
    HKD 184.00 ("Small NGO Talent Development Subsidy Programme"- the highest subsidy amount is 80% of the course fee. Please refer to “Financial Assistance”.)
Early Bird Fee : HKD 920.00 (Payment on or before 15/02/2018 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2470 or [email protected]
Speaker(s) :
Mr. WONG , Anthony 黃德健先生
Director
SIMCO Solutions and Greater Bay Area Institute of Business & Management
Mr. Wong has more than 20 years of HR leadership, training, consulting, coaching and research experience in Hong Kong and across Asia. He has been the Head of HR in many reputable local and multinational companies from different industries like Hutchison Whampoa (conglomerate), Johnson Electric (engineering), Sony (hi-tech), Avery Dennison (manufacturing), Nestle (consumer products), RedMart (eCommerce), Dairy Farm (retail) and DHL (supply chain). He is also lecturer at various universities and HKIHRM.

Mr. Wong holds a BBA Degree in Marketing, two Master Degrees in Social Science and Business Research and is a Doctorate candidate in Leadership and Management. He is a Fellow Member of the Hong Kong Institute of Human Resource Management (HKIHRM), and a DDI and FranklinCovey licensed trainer.

Remarks

Quota is set for each course in "Small NGO Talent Development Subsidy Programme". All applications are subject to approval. For details, please click HERE .

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