It’s 08:55, Monday morning, you walk into the lift bumping into three of your team members. It’s a "good morning, how are you?” from the Gen X colleague, a simple "hi” from a Gen Y, and a Gen Z just give you a barely noticeable eye contact and a mild nod in a split of a second before refocusing on the mobile phone screen…

Yes, this is the most challenging time in history for leaders to effectively deliver results through their team with members from all of Gen X, Y and Z. They have different beliefs, characteristics, styles, behaviors and ways of doing things whilst working side by side on a daily basis.

With that said, successfully making the multigenerational workforce gel and effectively orchestrating to deliver great team results will be a definite competitive edge.

After all, it’s not rocket science. We are just all human. Come join us to learn some effective ways to engage a multigenerational team to deliver great team performance!

Understand the different beliefs and characteristics of Gen X, Y and Z in the workplace and learn the behaviors, steps and tools that help engage a multigenerational workforce for great team performance.

Ÿ The challenges of managing a multigenerational workforce
Ÿ Strengths, weaknesses, likes and dislikes of Gen X, Y and Z
Ÿ Understanding to remove misunderstanding – 7 steps to minimize biases and maximize team output
Ÿ Effective communication and conflict management for a multigenerational workforce
Ÿ Creating activities to tackle generational gaps in the workplace
Ÿ Goal alignment – Stop disagreeing to agree, start agreeing to disagree
Ÿ Building a team with different beliefs, different styles, but same values, same goals
Ÿ The 5 habits of highly effective multigenerational team leaders