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Using Paradoxes in Leadership Development - Introducing the Harrison Assessment System


The Harrison Assessment was introduced in the last cohort of Executive Leadership Development Programme 2017, which received tremendous response. Participants, who are currently the senior executives of NGOs, found the tool "useful, inspiring and insightful", by which they had "known more about the contribution of personal traits to leadership".

Harrison Assessment is an on-line personality assessment to predict present and future performance tendencies based on traits characteristics. Its unique Paradox TechnologyTM can accurately determine whether a person’s behavioral tendencies are strengths or derailers in a given role, especially in leadership positions. It also provides employers with a way to emphasize what individuals are doing right, while at the same time encourage balancing factors that will enhance performance and job satisfaction.

The framework provided for organization and individual could serve as an excellent roadmap to personalize management and leadership training as well as self-development.


• To familiarize with that Harrison Assessment System and its power
• To use Harrison Assessment to know yourself and your work and engagement preference
• To use Harrison Assessment to know your Paradoxical leadership behaviors and development areas
• To know the applications of the System in people development, engagement and retention


• Harrison AssessmentTM fundamentals
• Enjoyment Performance Theory and Paradox Theory
• Leadership paradoxical behavior and behavior under stress
• Selected reports debriefing: Traits and Definitions report & Paradox Graph and Paradox Narrative report

Remarks : 
• The workshop is not offered on the basis of first come, first served.
• Class Size: 25 NGOs (1 set of free report is available for 1 NGO, 2 participants for each NGO are welcome)
• With Harrison Assessments’ sponsorship, the workshop is conducted at no charge to participants.
• A refundable course deposit in the amount of HK$1500 per workshop is required (being the cost of one report). Please make the cheque payable to "The Hong Kong Council of Social Service". It should be sent together with the completed course application form. 
• If the application is submitted online, the refundable course deposit should be sent to HKCSS Institute in 7 days. Address: Room 906, 9/F Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong. 
• Applications without refundable course deposit submitted will not be processed.
• The refundable course deposit cheque will be returned to successful applicants upon completion of 80% of the workshop.
• If any participant fails to attend the workshop or cannot meet the 80% attendance requirement, the refundable course deposit will be cashed and converted to a donation made to The Hong Kong Council of Social Service. 
• Deadline for application: 25 May 2018
• For enquiries, please call 2876 2470.


Course Code : HRC2018-02
Date(s) : 15/06/2018
Time : 1400 - 1730 (3.5 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants : NGO HR in-charge, Managerial Staff 
Class Size : 25
Language : Cantonese (supplemented with English)
Fee : HKD 0.00
    HKD 0.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee : HKD 0.00 (Payment on or before 25/05/2018 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2470 or
Speaker(s) :
Ms. LAM , Lois 林莉君女士
Head, HKCSS Institute
The Hong Kong Council of Social Service
Ms Lam has over 10 years’ experience in the social service sector. She specializes in NGO’s capacity building and cross-sectoral collaboration. She assisted the Council to establish the HKCSS Institute in 2007 with an aim to enhance management quality of the sector. Ms Lam has provided management consultancy on organization review and talent development for a number of organizations. She is also the project-in-charge of salary survey and competency modeling on leadership. She is a certified DISC behavioral consultant of the Institute for Motivational Living and certified practitioner of Workplace Big Five Profile of the Center for Applied Cognitive Studies (CentACS), USA, and Harrison AssessmentsTM. She holds an EMBA (HKUST), MSc in Social and Public Communication (LSE) and a GDip in Management Consulting (HKU).


"Small NGO Capacity Development Subsidy Programme" does not apply to this course. For other financial support, please click HERE .

Tips : Paradox Theory is an application to psychology of Yin-Yang Theory, which Carl Jung extensively studied when developing his own theories. The ancient Chinese body of knowledge known as Yin-Yang Theory was one of the first systems to provide a framework of conceptual opposites. The Harrison Paradox Theory extends that principle to include complementary and paradoxical forces and applies it to specific traits. Harrison Paradox Theory includes a series of principles that can be applied to the individual psyche as well as to organizational dynamics.

The term paradox is used because complementary traits often appear to be contradictory but, in fact, they are not. An example of a paradox used in the Harrison Assessment system is diplomacy and frankness. While these traits may initially appear to be in opposition to each other, they are both favorable (and arguably necessary) traits for success.

Source: Harrison Assessments Technical Manual , Copy© 2015 Harrison Assessments Int’l, Ltd