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NGO In-house Course: Practicing On-going Performance Management


• To conduct an effective performance conversation and appraisal process
• To implement day to day effective management practices to enhance staff performance
• To deal with problematic staff tactfully


 The best performance - Passion, Competencies and Organisational needs 
 The challenges in performance management
 The three key elements in performance conversation
    Identify strategy - the skill and will matrix
    Construct your performance conversation
   • Agree on follow up
 Day to day management practices in performance management
 Different tactics when handling difficult cases


Course Code : 18B-IH11
Date(s) : 1/2/2019
Time : 0930 - 1630 (5 Hours)
Venue : Cheung Chau, HK
Target Participants : Managerial and Supervisory staff
Class Size : 25
Language : Cantonese (supplemented with English)
Fee : HKD 0.00
    HKD 0.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee : HKD 0.00 (Payment on or before 11/01/2019 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2470 or
Speaker(s) :
Mr. CHUNG , Hillman 鍾衍文先生
Principal Consultant
Human Focus Consulting
Mr Chung has 30 years of working experience in Human Resources and Consulting field. He has assumed human resources leadership in different business natures such as hotel, food and beverage operations, estate management, transportation services and resort establishment. Hillman holds a master degree in Human Resources Management from the University of Surrey. He has been a licensed Trainer of a series of programs under an American consulting firm and accredited practitioner of the Myers-Briggs Type Indicator (MBTI) ® Step I & II, a certified administrator of DISC Behavioral Assessment and a certified coach of Marshall Goldsmith Stakeholder Centered Coaching.


"Small NGO Capacity Development Subsidy Programme" does not apply to this course. For other financial support, please click HERE .


NGO in-house course is not open for public enrollment.