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【Zoom Online Class】Employee Engagement Skills


Bring out the best of a multigenerational workforce through various employee engagement initiatives, effectively and engagingly communicate, motivate, recognize and coach their Baby Boomer, Gen X, Y and Millennial team members, boost their morale, resolve their conflicts and become more engaging leaders. 


  • The challenges in managing a multigenerational workforce 

  • Strengths, weaknesses, likes and dislikes of Baby Boomers, Gen X, Y and Z 

  • Effective recognition and motivation tools 

  • Engaging communication 

  • Conflict management 

  • Win-Win meter and engagement rituals 

  • Building a team with different beliefs, different styles, but same values, same goals 

  • The 5 habits of highly effective multigenerational team leaders 


Course Code : 21B-11
Date(s) : 30 Mar 2022 (Wed)
Time : 0930 - 1700 (6 Hours)
Venue : Zoom Online Class
Target Participants : NGO Managerial & Supervisory Staff  
Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 1,140.00
    HKD 1,060.00 (For HKCSS Agency Member Staff Only)
    HKD 184.00 ("Small NGO Capacity Development Subsidy Programme"- the highest subsidy amount is 80% of the course fee. Please refer to “Financial Assistance”.)
Early Bird Fee : HKD 920.00 (Payment on or before 04/02/2022 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2434 or [email protected] 
Speaker(s) :
Mr. WONG , Anthony 黃德健先生
SIMCO Solutions and Greater Bay Area Institute of Business & Management
Mr. Wong has more than 20 years of HR leadership, training, consulting, coaching and research experience in Hong Kong and across Asia. He has been the Head of HR in many reputable local and multinational companies from different industries like Hutchison Whampoa (conglomerate), Johnson Electric (engineering), Sony (hi-tech), Avery Dennison (manufacturing), Nestle (consumer products), RedMart (eCommerce), Dairy Farm (retail) and DHL (supply chain). He is also lecturer at various universities and HKIHRM.

Mr. Wong holds a BBA Degree in Marketing, two Master Degrees in Social Science and Business Research and is a Doctorate candidate in Leadership and Management. He is a Fellow Member of the Hong Kong Institute of Human Resource Management (HKIHRM), and a DDI and FranklinCovey licensed trainer.


Quota is set for each course in "Small NGO Capacity Development Subsidy Programme". All applications are subject to approval. For details, please click HERE .

The class might be rescheduled in response to the pandemic situation. HKCSS Institute will contact and inform the participants on the latest course arrangement if needed.