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【Zoom Online Class】Enhancing Personal Effectiveness in Role Transition


  • To understand the leadership role transition process and manage it professionally 
  • To practise leadership skills in emotion management, time management and goal setting 
  • To build leadership foundation to enhance personal and team effectiveness 


  • Understand the changing of roles - from individual contributor to people manager 
  • The 3 right sets of a leader – Mindset, Skillset & Toolset 
  • The 3 key elements of personal effectiveness:  Emotion, Goals and Focus 
  • The essential steps to handle emotion and stress 
  • Develop new practices in goal setting and time management 
  • Manage and handle different stakeholders effectively 
  • Compile your personal action plan 


Course Code : 21B-03
Date(s) : 24 & 25 May 2022 (Tue & Wed)
Time : 1400 - 1700 (6 Hours)
Venue : Zoom Online Class
Target Participants : NGO Managerial & Supervisory Staff (with people management role)
Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 1,140.00
    HKD 1,060.00 (For HKCSS Agency Member Staff Only)
    HKD 184.00 ("Small NGO Talent Development Subsidy Programme"- the highest subsidy amount is 80% of the course fee. Please refer to “Financial Assistance”.)
Early Bird Fee : HKD 920.00 (Payment on or before 03/05/2022 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2434 or [email protected] 
Speaker(s) :
Mr. CHUNG Hillman 鍾衍文先生
Principal Consultant
Human Focus Consulting
Mr. Chung has 30 years of working experience in Human Resources and Consulting field. He has assumed human resources leadership in different business natures such as hotel, food and beverage operations, estate management, transportation services and resort establishment. Hillman holds a master degree in Human Resources Management from the University of Surrey. He has been a licensed Trainer of a series of programs under an American consulting firm and accredited practitioner of the Myers-Briggs Type Indicator (MBTI)® Step I & II, a certified administrator of DISC Behavioral Assessment and a certified coach of Marshall Goldsmith Stakeholder Centered Coaching.


Quota is set for each course in "Small NGO Talent Development Subsidy Programme". All applications are subject to approval. For details, please click HERE .

The class might be rescheduled in response to the pandemic situation. HKCSS Institute will contact and inform the participants on the latest course arrangement if needed.