Training Course List

【FULL】Mastering Your Communication & Interpersonal Skills at Workplace

Introduction

團隊合作並非一件易事，成員要長時間一起成長，彼此理解及信任，工作起來才能事半功倍。有效掌握工作間的溝通技巧，不但可以改善團隊間以至與機構不同持份者的人際關係，同時亦可以讓我們更妥善處理甚至化解衝突，以提升工作效率。當團隊之間的溝通能保持同步，不論是會議或團隊協作項目，便會更加高效及更容易達至和諧合作。

Objective

認識有效溝通的過程
學習有效溝通及提升溝通影響力的技巧
掌握如何善用不同溝通風格以提升工作效率
掌握如何能夠得體地表達立場而不損工作間的人際關係
了解如何創造溝通中「雙贏」的局面
掌握達致溝通「雙贏」結果的要訣

Content

有效溝通的原則
如何衝破及克服溝通的障礙
了解不同的溝通風格
溝通過程中常用的技巧與運用
善用不同溝通風格，正面提升個人影響力，化解衝突
如何與不同持份者有效溝通與實戰

Details

Course Code	:	22A-01
Date(s)	:	23 Jun 2022 (Thu)
Time	:	0930 - 1700 (6 Hours)
Venue	:	Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants	:	NGO Managerial & Supervisory Staff
Class Size	:	24
Language	:	Cantonese (supplemented with English)
Fee	:	HKD 1,180.00
		HKD 1,100.00 (For HKCSS Agency Member Staff Only)
		HKD 192.00 ("Small NGO Talent Development Subsidy Programme"- the highest subsidy amount is 80% of the course fee. Please refer to “Financial Assistance”.)
Early Bird Fee	:	HKD 960.00 (Payment on or before 02/06/2022 for HKCSS Agency Member Staff Only)
Enquiries	:	2876 2434 or [email protected]
Speaker(s)	:

Remarks

Quota is set for each course in "Small NGO Talent Development Subsidy Programme". All applications are subject to approval. For details, please click HERE .

About Vaccine Pass & "LeaveHomeSafe” QR Code

All participants are required to scan the "LeaveHomeSafe” venue QR code and present their Vaccine Pass for verification to show evidence of vaccination or medical exemption certificate upon entry to the class venue.
Depending on the latest pandemic situation, the mode of course delivery might change to online class.
No refund or course withdrawal will be made due to non-fulfillment of QR code scanning and Vaccine Pass verification and/ or change of course delivery mode.
For details of the Vaccine Pass (疫苗通行證), please visit https://www.coronavirus.gov.hk/chi/vaccine-pass.html

(Course Detail in Chinese Version ONLY)