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Be Entrepreneurial, Be Future Ready - Session 6 [Leading Changes: Building Resilience and Managing Change in Team]

Introduction

Session 6 - Leading Changes: Building Resilience and Managing Change in Team】

This workshop aims to equip participants with the necessary skills to navigate change with ease and adaptability, by fostering a growth mindset. By honing effective communication abilities, you can bring the team together and lead them through transitions, while inspiring resilience to overcome obstacles and achieve shared success.


Note: This session is part of the “Be Entrepreneurial, Be Future Ready". Enrollment for this individual session is NOT applicable. For details of the full certificate programme, please click HERE.

Content

Developing a Growth Mindset in Your Team

  • What is it, and why a growth mindset is important?
  • Soothing ambiguity with agility: Embrace new experiments

Understanding Reframing in Context of Change

  • How reframing helps shift perspectives and attitudes
  • Cultivating self-awareness and identifying triggers for reframing
  • Sustaining resilience through continued practice and reflection

Empathetic Listening and Responding

  • Important of understanding context
  • Understand the question: challenge, vulnerability, or recommendation?
  • Hear all words, watch body language, intent and emotion

Maintaining Composure at Conflicts

  • What to say and what not to say in challenging conversations
  • Encouraging phrases to motivate your team during disruptions
  • Reframing irritating words and phrases

Details

Course Code : 24A-C06
Date(s) : 6 Aug 2024 (Tue)
Time : 0930 - 1700 (6 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants : NGO supervisors and managers (preferably with at least 5 years of managerial experience with people management role and direct report subordinates(s)
Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 0.00
    HKD 0.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee : HKD 0.00 (Payment on or before 05/06/2024 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2434 or institute@hkcss.org.hk
Speaker(s) :
Ms. COZIJNSEN Laura ⾼家⽟女⼠
Principal Communications Consultant and Executive Coach
Lighthouse Consultant Limited
Laura is a Dutch-Chinese entrepreneur, TEDx speaker, communications trainer, and an award-winning master of ceremony who has hosted high profile international events. She has over 20 years of regional communication and public relations experience. Prior to establishing her communication consultancy in 2006, Laura was previously with media company STAR TV in a regional role. In her time working in Southeast Asia and Greater China, Laura has developed an acute interest in the application of positive communication across culture and believes communication is something you learn, not something you are born with. Specialised in executive presence, collaborative communication, media/public speaking skills and key message formulation, Laura’s unique ability to deliver a training programme that combines mindset reframing, technical skills enhancement with business objectives has contributed to the success of many campaigns and executive development programmes. To date, over 7,000 people in Asia have benefited from engaging her consultancy and services. Laura holds an Executive Master in Consulting and Coaching for Change from INSEAD, she is trained in Appreciative Inquiry, Action Learning and Diversity Equity & Inclusion from Cambridge Judge Business School. Her solid mastery of English, Putonghua and Cantonese gives her delivery a distinctive multicultural perspective. She loves books, coffee and her golden retriever girl.
Ms. LEE Anthea 李淑慧女士
Chief Executive
SideBySide
Ms. Anthea Lee earned a Bachelor degree in Social Work form HKBU as well as two Master degrees in Aging & Health and Criminology from HKU respectively. She completed the EMBA from HKUST on a scholarship granted by the Business School and also had joined “Leadership In Action Programme” of the Civil Service Training Institute which was designed for the senior staff members of civil services and NGOs.  

Currently, Ms. Lee is the Chief Executive of SideBySide. SideBySide began in 1957 by offering released prisoners guidance, kindness and paths back to acceptance. Today SideBySide’s services cover social rehabilitation, mental wellness, competency development, community education, cultural inclusion, and community connection. Celebrating the 65th anniversary, a rebranding project was launched adhering to the service wisdom and achievements of the past years. A new logo and a new English brand name “SideBySide” were established, at the same time our Chinese name was simplified as "善導會". The new brand appearance symbolised that innovative methods were adopted to actualise our vision of "creating an inclusive, safe and healthy society where people feel they belong" to respond to the social needs of the new era. 

Ms. Lee has served the community and actively participated in public affairs by contributing her expertise in various committees. She was awarded the “Chief Executive's Commendation for Community Service” in 2023. Ms. Lee currently serves as a member of the Social Welfare Advisory Committee, a member of the Advisory 

Committee of Partnership Fund for the Disadvantaged of the Social Welfare Department, a member of the Action Committee Against Narcotics, a member of the Community Care Fund Task Force, a member of the Betting and Lotteries Commission of Home Affairs, a Director of the Hong Kong Social Service Professional Alliance of The Guangdong-HK-Macau Greater Bay Area Limited, a Committee Member of the Executive Committee and the Standing Committee on Sector Development & Finance of HKCSS, the Vice President of the Hong Kong Social Workers Association, a Council Member of the Hong Kong General Chamber of Social Enterprises Limited, Deputy Chief Supervisor of the Supervision Board of Hong Kong Top Talent Services Association and a committee member of Institute of Social Service Development. 

 

Remarks

"Small NGO Talent Development Subsidy Programme" does not apply to this course. For other financial support, please click HERE .


Be Entrepreneurial, Be Future Ready (24A-C01 to C07)
Be Entrepreneurial, Be Future Ready - Session 1 [Breaking through Uncertainty: Entrepreneurial Mindsets for a Dynamic Society] (24A-C01)
Be Entrepreneurial, Be Future Ready - Session 2 [Path to transformation: Insights from Change-Makers and Entrepreneurs] (24A-C02)
Be Entrepreneurial, Be Future Ready - Session 3 [Strategic Clarity: LEGO Serious Play for Future Strategy] (24A-C03)
Be Entrepreneurial, Be Future Ready - Session 4 [Surpassing Innovative Barriers: Design Thinking Perspective for Problem Solving] (24A-C04)
Be Entrepreneurial, Be Future Ready - Session 5 [Shared Value in Action: ESG Trends for Stakeholder Engagement and Sustainability] (24A-C05)
Be Entrepreneurial, Be Future Ready - Session 7 [Celebrating Growth: Reflect, Connect and Gear Up for Future] (24A-C07)

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