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HR Essence in Performance Management and Coaching

Introduction

Performance Management is an essential core management competency for supervisors and managers, serving as the backbone of a high-performing organisation. Engaging in effective performance conversations not only deepens your understanding of your colleagues’ potential and characteristics, but also plays a crucial role in enhancing their performance to align with the organisational vision and values, strengthening the overall effectiveness of the organisation.

In this workshop, participants will acquire practical skills in conducting performance conversations and evaluations, learning to identify and proactively address performance challenges. Through workplace case studies, hands-on practice, and group discussions, participants will have the opportunity to apply theoretical concepts to real-world situations, thereby enhancing their capabilities in performance management and effectively fostering staff performance and development within your team.
 

Objective

•    To understand and conduct effective performance conversation and appraisal process
•    To learn how to implement day to day management practices to enhance staff performance
•    To know how to handle difficult cases on performance management tactfully
 

Content

•    The best performance model: Passion, Competencies and Organisational needs
•    The challenges in performance management
•    The 3 right sets and the 3 steps in performance conversation
-    Identify strategy: the skill and will matrix
-    Construct your performance conversation
-    The essential skills in performance conversation
-    Ask quality questions
-    Agree on follow up
-    From feedback to feedforwarding
•    Day to day management practices in performance management 
•    Different tactics when handling difficult cases

Details

Course Code : 24B-09
Date(s) : 15 Jan 2025 (Wed)
Time : 0930 - 1700 (6 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants : NGO Managerial & Supervisory Staff (with people management role)
Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 1,580.00
    HKD 1,420.00 (For HKCSS Agency Member Staff Only)
    HKD 504.00 ("Small NGO Talent Development Subsidy Programme"- the highest subsidy amount is 60% of the course fee. Please refer to “Financial Assistance”.)
Early Bird Fee : HKD 1,260.00 (Payment on or before 18/12/2024 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2486 or institute@hkcss.org.hk
Speaker(s) :
Mr. CHUNG Hillman 鍾衍文先生
Human Resources Director
Hon Kwok Land Investment Co., Ltd.
Mr. Chung has 38 years of working experience in Human Resources and Consulting field. He has assumed human resources leadership in different business natures such as hotel, food and beverage operations, estate management, transportation services and resort establishment. Hillman holds a master degree in Human Resources Management from the University of Surrey. He has been a licensed Trainer of a series of programs under an American consulting firm and accredited practitioner of the Myers-Briggs Type Indicator (MBTI)® Step I & II, a certified administrator of DISC Behavioral Assessment and a certified coach of Marshall Goldsmith Stakeholder Centered Coaching.

Remarks

Quota is set for each course in "Small NGO Talent Development Subsidy Programme". All applications are subject to approval. For details, please click HERE .


Applicants have to use the online membership system of the HKCSS Institute for enrollment. The membership is on an individual basis, for the application of the courses and activities of the HKCSS Institute only.

Staff from HKCSS Agency Members will not automatically become members of the HKCSS Institute. The membership is not equivalent to the membership status of HKCSS Agency Member.

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