Against a resource constrained and fast changing social service landscape, NGOs must collaborate internally and externally to deliver quality services and pursue organisational growth. For many NGO managers and supervisors, effective stakeholder engagement is critical to fostering meaningful relationships, aligning diverse parties toward shared objectives, and unlocking sustainable social impact. 

This workshop addresses common real world challenges, such as securing backing from funders, government bodies, partners and internal teams; building trust without formal authority; and delivering persuasive communications that support the organisation’s mission and long-term impact. Through case studies and interactive role-play exercises, participants will learn practical frameworks, communication techniques, and mission-driven storytelling skills to identify key stakeholders, develop engagement strategies, craft compelling messages, handle resistance diplomatically, and act as credible organisational ambassadors to drive project success and long term collaboration.
 

• Map 360 degree stakeholders and formulate tailored engagement strategies for internal and external parties 
• Apply trust building communication principles and persuasive storytelling to deliver mission aligned messages 
• Practice influencing skills without formal authority to secure buy in for projects, change initiatives, and resource requests 
• Handle objections, resistance, and conflicting priorities in diplomatic, constructive ways 
• Represent their NGOs professionally as organisational ambassadors in pitching, proposal, and partnership building scenarios

• 360 degree stakeholder identification, mapping, prioritisation, and analysis of their motivations, expectations, and shared values
• Developing fit for purpose engagement strategies for internal teams, funders, government bodies, institutions, and community partners

• Core communication principles for building trust and alignment with diverse stakeholders 
• Strengthening pitches and proposals: presentation logic, the Contrast Numbers Me2 technique for higher impact and attention
• Mission driven storytelling to resonate with funders, partners, and community stakeholders

• Influencing tactics for cross team and cross partner collaboration without hierarchical power
• Skills to gain support for project implementation, organisational changes, and resource seeking requests 
• Diplomatic approaches to manage objections, push back, and conflicting stakeholder priorities

• Professional communication mindset and behavioural standards when acting as organisational ambassadors
• Real NGO case role play exercises: pitching to funders, negotiating terms, and aligning multi party partners