Conflict Management - "The Nine" Model
Objective
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Understand the nature of conflicts
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Identify different types of conflict and different techniques in order to manage conflicts
Content
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The Nature and Common Beliefs of Conflict
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Causes and Sources of Workplace Conflict
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Conflict Handling Models
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Managing Team Conflicts - The four principles
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Techniques in Managing Conflict Cases
Details
| Course Code | : | 12B-29 |
| Date(s) | : | 6/3/2013 |
| Time | : | 0930 - 1700 (6 Hours) |
| Venue | : | Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK |
| Target Participants | : | Senior Management Staff of NGOs |
| Class Size | : | 30 |
| Language | : | Cantonese (supplemented with English) |
| Fee | : | HKD 930.00 |
| HKD 850.00 (For HKCSS Agency Member Staff Only) | ||
| Early Bird Fee | : | HKD 770.00 (Payment on or before 13/02/2013 for HKCSS Agency Member Staff Only) |
| Enquiries | : | 2876 2470 or [email protected] |
| Speaker(s) | : |
Mr. Tsang Wing Keung , Johnny 曾永強先生
Chief Executive Officer
Baptist Oi Kwan Soicial Service
Prior joining BOKSS, Mr Tsang was Deputy Chief Executive (Corporate Development) of the Hong Kong YWCA. Started his career in Social Service as a Youth outreaching social worker, then committed in training, re-training, employment and employee assistance programme, Mr Tsang has rich experience in management, training and consultancy. The Government Departments he served including the Education Bureau, Civil Service Bureau and Correctional Service Department of Hong Kong and Social Work Bureau of Macau. Mr Tsang holds Bachelor Degree of Social Work, Master Degree in Management (Public Sector Management) and Master Degree of Social Science in Criminology.
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Remarks
"Small NGO Talent Development Subsidy Programme" does not apply to this course. For other financial support, please click HERE .
