衝突管理 - "The Nine" Model
(只提供英文版本)目標
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Understand the nature of conflicts
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Identify different types of conflict and different techniques in order to manage conflicts
內容
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The Nature and Common Beliefs of Conflict
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Causes and Sources of Workplace Conflict
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Conflict Handling Models
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Managing Team Conflicts - The four principles
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Techniques in Managing Conflict Cases
詳細資料
| 課程編號 | : | 12B-29 |
| 日期 | : | 6/3/2013 |
| 時間 | : | 0930 - 1700 (6 小時) |
| 地點 | : | 香港灣仔軒尼詩道15號溫莎公爵社會服務大廈 |
| 對象 | : | Senior Management Staff of NGOs |
| 名額 | : | 30 |
| 語言 | : | 粵語 (輔以英文詞彙) |
| 費用 | : | 港幣 930.00 |
| 港幣 850.00 (社聯會員機構職員) | ||
| 早鳥費用 | : | 港幣 770.00 (在 13/02/2013 或之前繳款, 只限社聯會員機構職員) |
| 查詢 | : | 2876 2470 or institute@hkcss.org.hk |
| 主講嘉賓 | : |
Mr. Tsang Wing Keung , Johnny 曾永強先生
Chief Executive Officer
Baptist Oi Kwan Soicial Service
Prior joining BOKSS, Mr Tsang was Deputy Chief Executive (Corporate Development) of the Hong Kong YWCA. Started his career in Social Service as a Youth outreaching social worker, then committed in training, re-training, employment and employee assistance programme, Mr Tsang has rich experience in management, training and consultancy. The Government Departments he served including the Education Bureau, Civil Service Bureau and Correctional Service Department of Hong Kong and Social Work Bureau of Macau. Mr Tsang holds Bachelor Degree of Social Work, Master Degree in Management (Public Sector Management) and Master Degree of Social Science in Criminology.
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備註
「小型機構人才發展資助計劃」不適用於此課程。其他資助計劃，請參閱按此。
