Training Course List

NGO Executive Development Programme

Objective

The programme is composed of 4 themes to provide NGOs’ Supervisors or Centre-in-charges with the tools and frameworks needed to understand the context in improving personal and organizational performance, it will help participants to:

Broaden strategic horizon through interaction with distinguished trainers, guest speakers and peers
Learn powerful strategies and skills for leading change, crisis management, effective communication
Understand their strengths and weaknesses, and develop plan(s) for continuous learning and professional growth.

Content

Course Structure

Session/Date	Topic	Trainers & Guest Speakers (Partial list)
Module 1: Personal Development & Leadership
Session 1 12 September 0930-1730	Personal Development & Lifelong Learnin Self Awareness and Improvement/ Team Leader (DISCStyles self assessment & briefing)	Mr Stanley Chak
Session 2 19 September 0930 – 1730	How to be an Organization Leader(From Personal Effectiveness to Organization Effectiveness)	Mr Hillman Chung
Module 2: Managing People
Session 3* 26 September 0930 – 1800	Building High Performance Team and Managing Team Conflicts	Mr Joseph Wong
Session 4* 3 October 0930 – 1800	Staff Motivation & Coaching for Serving / Potential Supervisors / Managers	Mr Hillman Chung
Session 5* 10 October 0930 – 1800	Effective Communications	Mr Lee Kam Hung
Module 3 : Managing External Environment
Session 6 17 October 0930-1230	NGO Branding	Ms Annita Mau
Session 7* 24 October 0930 – 1800	Complaint Handling for Supervisors	Ms Cindy Yu
Session 8* 31 October 0930 – 1800	Crisis Management and Media Relations	Mr Sam Ng
Module 4: Social Innovation and Organizational Change
Session 9 7 November 0930 – 1730	Social Innovation Social Entrepreneurship	Mr Joseph Wong Mr Ma Kam Wah
Session 10 14 November 0930 – 1730	NGOs Strategic Planning/ Strategic Thinking and Decision Making	Dr Philip Fung
Session 11 21 November 0930 – 1730	Leading Change Programme Reflection & Evaluation	Mr Joseph Wong HKCSS Institute

Details

Course Code	:	13A-EDP
Date(s)	:	9 - 11/2013
Time	:	0930 - 1800 (7 Hours)
Venue	:	Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants	:	Supervisors or Centre-in-charges with at least 5 years’ experience in the social welfare sector (of which 3 years at supervising position), who are ready to take up leading role in their future career.
Class Size	:	30
Language	:	Cantonese (supplemented with English)
Fee	:	HKD 10,000.00
		HKD 9,500.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee	:	HKD 9,000.00 (Payment on or before 22/08/2013 for HKCSS Agency Member Staff Only)
Enquiries	:	2876 2470 or [email protected]
Speaker(s)	:	Mr. Chak , Stanley 翟創志先生 Managing Consultant LRT Consulting Mr Chak is committed to helping organizations develop people potential, talents engagement and customer value. With more than 25 years of people and organization development experience, Stanley has consulted to a wide range of local and multinational organizations such as Nike, Levi Strauss, Citibank, CLP Power, HSBC, Education Bureau and schools, SWD, The Hong Kong Council of Social Service and NGOs. To help develop the professional standard of presenters, trainers and HR managers, Stanley was commissioned by the Hong Kong Institute of Human Resources Management to develop a Body of Knowledge (Learning & Development) for her membership in 2009. Over 2500 managers and professionals have attended Stanley’s High Impact Presentation and Train-the-Trainer workshops in Asia Pacific since 1996. 繆少群女士認可調解員，深圳市民商事調解中心調解員國家高級企業培訓師繆女士畢業於香港中文大學英文系,香港大學犯罪學碩士,香港理工大學對外漢語教學碩士。持英國諾定咸大學(Post Grad)教育文憑。具多年公共事務顧問及培訓經驗，特別專長於政府、社區、傳媒關係和危機傳訊及管理。曾任公私營機構傳訊部門主管、廉政公署培訓主任等，並取得中國國家高級企業培訓師(副教授級)資格。繆女士於2005年考取專業調解員資格，開始提供調解服務及出任調解課程導師及考評員。她於2009年成立專業和解顧問中心，培訓調解學員。2011年，繆女士獲委任為深圳民商事調解中心調解員，而在2012年更獲珠海市職工教育和職業培訓協會委任為高端服務業技能人才培訓專家。另外，繆女士設計的「國家調解員專業培訓證書課程」,榮獲中國職協2012年優秀科研成果課件類二等獎，並引進香港成為首個國家調解員專業培訓證書課程。多年來培訓上千調解員,其中包括社福界同工。 Mr. CHUNG Hillman 鍾衍文先生 Principal Consultant Human Focus Consulting Mr. Chung has 30 years of working experience in Human Resources and Consulting field. He has assumed human resources leadership in different business natures such as hotel, food and beverage operations, estate management, transportation services and resort establishment. Hillman holds a master degree in Human Resources Management from the University of Surrey. He has been a licensed Trainer of a series of programs under an American consulting firm and accredited practitioner of the Myers-Briggs Type Indicator (MBTI)® Step I & II, a certified administrator of DISC Behavioral Assessment and a certified coach of Marshall Goldsmith Stakeholder Centered Coaching. Ms. Yu , Cindy 余蕙芳女士 Senior Training Consultant and Facilitator Legend Strategic Consultancy (HK) Ltd. Ms Yu possesses more than 25 years work experience in tourism, financial & training fields. She was responsible for training and coaching all frontline sales and oversee the entire operation and front lines servicing, set direction and strategies for market segment. She has been accredited as Certified International Services Quality Management Practitioner (ISQMP), Internal Quality Auditor of Qualicert® by SGS. Besides, she also certified as Professional Corporate Trainer (Level 1) by Ministry of Human Resources and Social Security of the People's Republic of China. She has a highly successful track record in working with groups and facilitating learning, activities and interpersonal communication for all levels of participants. Dr. WONG Joseph 黃寶琦博士 Principal Consultant Pro-Key Learning Services Ltd Dr. Joseph Wong is a management training expert and a seasoned management practitioner with more than twenty-five years’ experience in people development and service management. He has been the head of education services, senior manager of technical services, quality management and business development of Hewlett-Packard, and holds a Doctor of Education degree in lifelong education from the University of Nottingham. Joseph has trained more than 20,000 managers and professionals in NGOs and commercial organizations in the areas of project management, service management, agile leadership, strategic planning, innovation and DISC. He is renowned for his interactive approach and the ability of integrating management best practices and making them simple and easy to apply. Joseph is a Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP), advanced DISC practitioner and behavioral consultant, and MBTI administrator. Mr. Ng Chi sum , Sam 吳志森先生 Mr Ng is a veteran in the mass media with 30 years of experience in various influential media organizations. He is now hosting RTHK TV program “Headliner”(頭條新聞). He worked for TVB’s news department for 9 years, and was the producer of TVB’s renowned program “News Magazine”(新聞透視). He was the host of the well-known phone-in radio program “Tea Cup in the Storm”(風波裡的茶杯), “An Hour More”(清談一點鐘), and ”Openline Openview”(自由風自由phone). In addition, he is also the commentator and columnist for several reputable newspapers, including “Mingpao”(明報)and “Apple Daily”(蘋果日報). Mr. Ng has solid experience as a trainer. Since 1996, he has organized a lot of workshops on media skills and crisis communications for Government officers, politicians and NGOs. Mr. LEE Kam Hung 李錦洪先生資深傳媒人資深跨媒體工作者，歷任報紙主編及電台電視節目主持，近年專注為教會及公私營企業開設培訓課程，應不同界別及地域邀請作專題演講，既授劍法，也傳心法。同時在D100全球網絡電台主持《新聞天地》及《人間錦言》節目，任職香港城市大學EMBA "Public Speaking & Communications" 課程特聘講師。 Mr. MA Kam Wah , Timothy 馬錦華先生 Chief Consultant Ma Kam Wah & Co Under Mr Ma’s 16 years’ leadership, SCHSA is now commented as the most successfully self-financed social enterprise serving multi-thousand service users in Hong Kong. With his prior solid fundraising experience, he is now a trainer on Fundraising and Risk Management and has conducted lots of staff training for the NGOs on topics like Team Building, Creativity and Innovation, Leading Efficient Meeting, Resource Development, Efficient and Effective Supervision Funding Proposal. He is now the Chief Consultant of Ma Kam Wah & Co, a management consultancy supporting NGOs fundraising, strategic planning and risk management training. Dr. Fung Philip 馮炳全博士 Founder and Principal Consultant Houston Leadership Training Center Dr. Philip Fung is a popular speaker, executive coach, and trainer in Hong Kong. He has over 30 years of experience in human resources management and leadership development. He is also a specialist in knowledge management and has advised public and private companies to set up a knowledge management system and build up a knowledge-sharing culture. Dr. Fung is very active in social service. He has served as an executive board member and committee member of Heep Hong Society, Yan Oi Tong, Hong Kong Society for Rehabilitation, and Lok Chi Association. He is currently the Honorary Advisor of the Institute of Impact Strategy of The D. H. Chen Foundation, providing advice and support to a network of NGOs.

Remarks

"Small NGO Talent Development Subsidy Programme" does not apply to this course. For other financial support, please click HERE .

Fees:	Staff of HKCSS Agency Member enrolled on/before 22 August 2013	$9,000
	Staff of HKCSS Agency Member	$9,500
	Non Agency Member	$10,000
	DISCStyles Individual Assessment (Optional)	+ $2,000

Features

1. DISCStyles Online Assessment

Gain awareness of personal strength and motivation
Uncover career development opportunities
Improve methods for interpersonal communication

2. Individual Assessment – One-on-One Debriefing (Optional)

After completing the DiSC online assessment, you can join a 25-min One-on-One debriefing. The debriefing will be conducted by an individual consultant, who will provide professional consultancy service, advices on your personal development, and discuss direction and action plan on how to improve yourself in working with different profiles

3. Interfacing with Different Sectors for Networking

In addition to the provision of distinguished trainers from consulting firms or respective professional organizations, esteemed guest speakers from corporations and professional bodies are also invited to share their insights with participants.

4. Peer Learning Sessions*

Apart from a holistic training program delivered by respected trainers, the experienced participants will form groups to present an incident of their organizations, to lead discussions and invite comments / insights from peers regarding different training topics. The topics will cover areas mentioned below: