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Certificate in Customized Knowledge Management Training for NGOs

Objective

The objective of the programme is to equip participants with actionable knowledge with a range of applicable KM methods and techniques that can be practiced and adopted by participants in the social service sector. All basic principles will be illustrated through a series of real-life examples. Leading KM experts with years of KM implementation experience will be invited as guest speakers to share their experience on KM implementation. 

Details

Course Code : 11B-C04 to 11B-C08
Date(s) : 21/12/2011 & 04,11,18/01 & 01/02/2012
Time : 30 Hours
Target Participants :
  • Centre Supervisors / Services Managers
  • Management Staff who is responsible for Knowledge Management, staff training or IT system development
Fee : HKD 3,850.00
    HKD 3,500.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee : HKD 3,200.00 (Payment on or before 30/11/2011 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2470 or [email protected]
Speaker(s) :
Ms. Sy , Nicole 施少婷女士
Knowledge Management Specialist, Knowledge Management Research Centre
The Hong Kong Polytechnic University
Ms Nicole Sy graduated from the University of Guelph, Canada and obtained a Master of Science in Information Systems at The Hong Kong Polytechnic University (PolyU). She is working as Knowledge Management(KM) Specialist in the Hong Kong Polytechnic University, and is responsible for conducting KM projects for internal business units and external corporate clients where she acquired extensive KM training and consultancy experience with leading companies, including CLP Power Hong Kong Ltd, Dragon Air Ltd, Hong Kong Post and the HKSAR. She is currently the program director and trainer for the Certified Knowledge Professionals course at the PolyU.

Remarks

"Small NGO Talent Development Subsidy Programme" does not apply to this course. For other financial support, please click HERE .

Course Structure

Module 1
Introduction of KM
Course Code : 11B-C04
Date(s) : 21/12/2011
Time : 0930 - 1700 (6 Hours)
Venue : Room 202, 2/F Duke of Windsor Social Service Building,
15 Hennessy Road, Wanchai, Hong Kong
Target Participants : 1. Centre Supervisors / Services Managers
2. Management Staff who is responsible for Knowledge Management, staff training or IT system development
Class Size : 30
Language : Cantonese supplemented in English (course materials in English)
Fee : HKD 880.00
    HKD 800.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee : HKD 720.00 (Payment on or before 30/11/2011 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2470 or email [email protected]
Speaker(s) :
Ms. Sy , Nicole 施少婷女士
Knowledge Management Specialist, Knowledge Management Research Centre
The Hong Kong Polytechnic University
Ms Nicole Sy graduated from the University of Guelph, Canada and obtained a Master of Science in Information Systems at The Hong Kong Polytechnic University (PolyU). She is working as Knowledge Management(KM) Specialist in the Hong Kong Polytechnic University, and is responsible for conducting KM projects for internal business units and external corporate clients where she acquired extensive KM training and consultancy experience with leading companies, including CLP Power Hong Kong Ltd, Dragon Air Ltd, Hong Kong Post and the HKSAR. She is currently the program director and trainer for the Certified Knowledge Professionals course at the PolyU.
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Module 2
Strategic Planning of KM
Course Code : 11B-C05
Date(s) : 4/2/2012
Time : 0930 - 1700 (6 Hours)
Venue : Room 202, 2/F Duke of Windsor Social Service Building,
15 Hennessy Road, Wanchai, Hong Kong
Target Participants : 1. Centre Supervisors / Services Managers
2. Management Staff who is responsible for Knowledge Management, staff training or IT system development
Class Size : 30
Language : Cantonese supplemented in English (course materials in English)
Fee : HKD 880.00
    HKD 800.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee : HKD 720.00 (Payment on or before 14/12/2011 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2470 or email [email protected]
Speaker(s) :
Ms. Sy , Nicole 施少婷女士
Knowledge Management Specialist, Knowledge Management Research Centre
The Hong Kong Polytechnic University
Ms Nicole Sy graduated from the University of Guelph, Canada and obtained a Master of Science in Information Systems at The Hong Kong Polytechnic University (PolyU). She is working as Knowledge Management(KM) Specialist in the Hong Kong Polytechnic University, and is responsible for conducting KM projects for internal business units and external corporate clients where she acquired extensive KM training and consultancy experience with leading companies, including CLP Power Hong Kong Ltd, Dragon Air Ltd, Hong Kong Post and the HKSAR. She is currently the program director and trainer for the Certified Knowledge Professionals course at the PolyU.
View individual
Module 3
Knowledge Management Systems
Course Code : 11B-C06
Date(s) : 11/1/2012
Time : 0930 - 1700 (6 Hours)
Venue : Room 202, 2/F Duke of Windsor Social Service Building,
15 Hennessy Road, Wanchai, Hong Kong
Target Participants : 1. Centre Supervisors / Services Managers
2. Management Staff who is responsible for Knowledge Management, staff training or IT system development
Class Size : 30
Language : Cantonese supplemented in English (course materials in English)
Fee : HKD 880.00
    HKD 800.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee : HKD 720.00 (Payment on or before 21/12/2011 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2470 or email [email protected]
Speaker(s) :
Ms. Sy , Nicole 施少婷女士
Knowledge Management Specialist, Knowledge Management Research Centre
The Hong Kong Polytechnic University
Ms Nicole Sy graduated from the University of Guelph, Canada and obtained a Master of Science in Information Systems at The Hong Kong Polytechnic University (PolyU). She is working as Knowledge Management(KM) Specialist in the Hong Kong Polytechnic University, and is responsible for conducting KM projects for internal business units and external corporate clients where she acquired extensive KM training and consultancy experience with leading companies, including CLP Power Hong Kong Ltd, Dragon Air Ltd, Hong Kong Post and the HKSAR. She is currently the program director and trainer for the Certified Knowledge Professionals course at the PolyU.
View individual
Module 4
Knowledge Management Tools
Course Code : 11B-C07
Date(s) : 18/1/2012
Time : 0930 - 1700 (6 Hours)
Venue : Room 202, 2/F Duke of Windsor Social Service Building,
15 Hennessy Road, Wanchai, Hong Kong
Target Participants : 1. Centre Supervisors / Services Managers
2. Management Staff who is responsible for Knowledge Management, staff training or IT system development
Class Size : 30
Language : Cantonese supplemented in English (course materials in English)
Fee : HKD 880.00
    HKD 800.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee : HKD 720.00 (Payment on or before 28/12/2011 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2470 or email [email protected]
Speaker(s) :
Ms. Sy , Nicole 施少婷女士
Knowledge Management Specialist, Knowledge Management Research Centre
The Hong Kong Polytechnic University
Ms Nicole Sy graduated from the University of Guelph, Canada and obtained a Master of Science in Information Systems at The Hong Kong Polytechnic University (PolyU). She is working as Knowledge Management(KM) Specialist in the Hong Kong Polytechnic University, and is responsible for conducting KM projects for internal business units and external corporate clients where she acquired extensive KM training and consultancy experience with leading companies, including CLP Power Hong Kong Ltd, Dragon Air Ltd, Hong Kong Post and the HKSAR. She is currently the program director and trainer for the Certified Knowledge Professionals course at the PolyU.
View individual
Module 5
Implementation of KM
Course Code : 11B-C08
Date(s) : 1/2/2012
Time : 0930 - 1700 (6 Hours)
Venue : Room 202, 2/F Duke of Windsor Social Service Building,
15 Hennessy Road, Wanchai, Hong Kong
Target Participants : 1. Centre Supervisors / Services Managers
2. Management Staff who is responsible for Knowledge Management, staff training or IT system development
Class Size : 30
Language : Cantonese supplemented in English (course materials in English)
Fee : HKD 880.00
    HKD 800.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee : HKD 720.00 (Payment on or before 11/01/2012 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2470 or email [email protected]
Speaker(s) :
Ms. Sy , Nicole 施少婷女士
Knowledge Management Specialist, Knowledge Management Research Centre
The Hong Kong Polytechnic University
Ms Nicole Sy graduated from the University of Guelph, Canada and obtained a Master of Science in Information Systems at The Hong Kong Polytechnic University (PolyU). She is working as Knowledge Management(KM) Specialist in the Hong Kong Polytechnic University, and is responsible for conducting KM projects for internal business units and external corporate clients where she acquired extensive KM training and consultancy experience with leading companies, including CLP Power Hong Kong Ltd, Dragon Air Ltd, Hong Kong Post and the HKSAR. She is currently the program director and trainer for the Certified Knowledge Professionals course at the PolyU.
View individual
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