Effective Human Resources Management is one of the critical success factors in corporate management and governance of NGO's. Its function has been extended to a horizon the people management is a "must” for every staff member holding a supervisory/managerial position. HKCSS Institute has organized the Certificate in HRM to facilitate supervisory and managerial staff to:
1. strengthen the HR knowledge required in effective people management in the organization;
2. enhance the skills required in managing people management related issues;
3. understand the complimentary role of supervisors in achieving efficient and effective people management with the HR department.

1. Employee Engagement: what, why and how?
2. Handling Grievance and Disputes
3. Role of HR and Line Managers