訓練課程

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訓練課程

短期課程

Session 4: Coaching and Mentoring

(只提供英文版本)

目標

Human Resources Management is one of the major concerns in corporate management and NGO governance. Its function has been extended to a horizon that every staff carrying supervisory duties carries the duties of HRM as well. HKCSS Institute has organized a series of training workshops in HRM for equipping the staff with managerial and supervisory duties with aims as follows:
1. to provide a skill-set for supervisors in handling daily HR issues within the department;
2. to equip and strengthen the role of supervisors with HR knowledge;
3. to enable the supervisors to co-work with the HR department smoothly and effectively.

內容

1. Identifying, planning and making coaching opportunities
2. Critical steps of coaching as an effective intervention
3. Difficult coaching situation: conflict preference and resolution
4. Mentoring on-going progress

詳細資料

課程編號 : 07B-C01
日期 : 13/11/2007
時間 : 0930 - 1700 (6 小時)
地點 : Room 202, 2/F Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong
對象 : 1. The full program is designed for NGO staff at managerial or supervisory level.
2. Individual workshops are suitable for both HR and non-HR staff who are interested in the topic.
名額 : 30
語言 : Cantonese (supplemented with English)
費用 : 港幣 770.00
    港幣 700.00 (社聯會員機構職員)
早鳥費用 : 港幣 630.00 (在 24/09/2007 或之前繳款, 只限社聯會員機構職員)
查詢 : HKCSS Institute: 2876 2470 or [email protected]
主講嘉賓 :
Dr. KWONG , Michael 鄺俊偉博士
Principal Trainer
InnoEdge Consulting Limited
Dr Michael Kwong holds degree from the University of Nottingham (U.K.) and Newport University (U.S.). He has worked in various leading media corporations including Asia Television, The Express News (Deputy Sales Director) and the New Evening Post (General Manager, Advertising Dept.) with over fifteen years’ successful experience in the sales and marketing field.

Dr Kwong has been a business consultant and a part-time lecturer for a few institutions including HKMA, CUHK SCS, CityU SCOPE, PolyU (CBC, HKCC & SPEED), etc. He is especially strong to deliver training with topics in: win-win negotiation, supervisory skills, Leadership with Chinese Wisdom, EQ and AQ, customer service excellence, customer relationship management, professional selling skills, marketing strategy, creative thinking, team building and communication.

Dr Kwong is a training consultant specializing in the area of Chinese Wisdom Leadership Skills, Media Skills, Selling and Negotiation Skills. He was also the co-author of "Relationship Marketing: the business strategy for e-commerce" (2000) and a contributing author of "The 21st Century Business Strategy" (2001) and "Strategies in Performance Management" (2006).

備註

「小型機構人才發展資助計劃」不適用於此課程。其他資助計劃,請參閱按此

Characteristics
1. responding to common HR issues of NGOs in the welfare sector;
2. focusing on HR responsibilities to be carried out by supervisors;
3. HR specialists are invited to be trainers

Certificates
1. Certificates will be issued by the HKCSS Institute to students upon successful completion of all workshops
2. Attendance Certificates will be issued to students upon completion of each individual session.

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