 Responding to common HR issues of NGOs in the welfare sector.
 Focusing on HR role to be performed by supervisors.
 HR specialists are invited to be trainers.

Effective Human Resources Management is one of the critical success factors in corporate management and governance of NGOs. Its function has been extended to a horizon that people management is a "must” for every staff member holding a supervisory/managerial position. HKCSS Institute has organized the Certificate in HRM to facilitate supervisory and managerial staff to:
 strengthen the HR knowledge required in effective people management in the organization;
 enhance the skills required in managing people management related issues;
 understand the complimentary role of supervisors in achieving efficient and effective people management with the HR department.

Coaching and Mentoring
Identifying, Planning and Making Coaching Opportunities
Critical Steps of Coaching as an Effective Intervention
Difficult Coaching Situation: Conflict Preference and Resolution
Mentoring On-going Progress