Certificate Courses
NGO Middle Management Development Programme 2025 (NGO 中層管理證書課程 2025)
Introduction
In the face of rapid change and mounting challenges—ranging from resource constraints and operational pressures to persistent talent attrition—today’s NGO middle managers are tasked not only with navigating complexities and prioritising organisational sustainability, but also with inspiring their teams, driving innovation, and fostering resilience amid uncertainty. This interplay of challenges compels us to reimagine the roles of middle management, emphasising the need for visionary, enabling, and collaborative leaders who can drive long-term organisational sustainability essential for continued service delivery.
This comprehensive 4-month learning journey for the NGO Middle Management Development Programme (MMDP 2025) is thoughtfully designed for middle managers with up to 10 years’ managerial experience. Through a progressive curriculum that integrates three interconnected levels—Leading Self (personal growth), Leading Team (team effectiveness), and Driving Impact (organisational impact)—participants will uncover their unique leadership potential, strengthen core leadership capabilities, and broaden perspectives needed to thrive as NGO middle management in today’s dynamic environment.
More than just a leadership development programme, MMDP is a vibrant platform for networking, peer exchange, and community building. By bringing together leaders from diverse backgrounds across services and organisations, the programme nurtures a supportive network, both within and beyond the 4-month programme, for ongoing learning and collaboration. Through group coaching, experiential learning, and wisdom sharing, participants will equip with essential leadership skills and mindset on personal efficacy and people management, enabling them to drive social impact and collectively navigate the sector’s evolving future.
< Learning Modules >
Module 1 – Leading Self: Be a Visionary Leader
A visionary leader inspires their team by providing clear direction, even in times of uncertainty. This module helps participants connect deeply with their strengths and values on a personal level, enabling them to become leaders who can articulate a shared vision and drive their teams toward meaningful goals.
Module 2 – Leading Team: Be an Enabling Leader
In today’s dynamic workplaces, leaders must inspire and enable their teams, rather than simply manage them. This module focuses on facilitating participants to lead dynamic teams and achieve results with and through others while fostering the growth and development of the teams.
Module 3 – Driving Impact: Be a Collaborative Leader
Collaboration is essential for navigating uncertainty and creating lasting impact. This module empowers participants to lead change with confidence, communicate their vision compellingly, and prepare them to shape a more resilient and connected future for their teams and the sector.
Objective
- Deepen self-discovery of individual strengths, growth areas, and leadership styles—empowering participants to uncover their unique leadership potential and further develop core competencies
- Broaden leadership skills and mindset to cultivate visionary, enabling, and collaborative leadership—equipping participants to lead teams effectively and proactively support organisational growth and sustainability in a rapidly evolving landscape
- Foster a collaborative community among NGO middle management from diverse organisations and services—building a dynamic network for peer learning, mutual support, and collective impact across Hong Kong’s social service sector
【4-month Learning Journey】
【Programme Features】
【Important Dates】
【Programme Schedule】
【Application Guidelines】
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1. Ready your HKCSS Institute Member ID (If you are not yet registered as HKCSS Institute member, please click here for member registration. The membership login ID and password will be sent to you by email within 3 working days.) |
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3. Invite your referee(*) to fill out the Recommendation Form (*) The referee can be the direct supervisor of the participant OR senior management of the participant’s organisation OR HR manager of the participant's organisation. |
4. Upload the completed Recommendation Form HERE |
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5. Send a crossed cheque(*) payable to "The Hong Kong Council of Social Service" to HKCSS Institute, Room 906, 9/F, Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong. (*)Please write your English full name on the back of your cheque. |
6. Application Completed! |
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Details
| Course Code | : | 25B-C01 to C10 |
| Date(s) | : | 9 Sep 2025 to 17 Dec 2025 |
| Time | : | 50 Hours |
| Target Participants | : |
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| Fee | : | HKD 20,000.00 |
| HKD 18,600.00 (For HKCSS Agency Member Staff Only) | ||
| HKD 6,480.00 ("Small NGO Talent Development Subsidy Programme"- the highest subsidy amount is 60% of the course fee. Please refer to “Financial Assistance”.) | ||
| Early Bird Fee | : | HKD 16,200.00 (Payment on or before 11/07/2025 for HKCSS Agency Member Staff Only) |
| Enquiries | : | 2876 2470 (Shirley) or 2876 2454 (Zoe) or institute@hkcss.org.hk |
| Speaker(s) | : |
 
Ms. HUI Vivien
Founder and Managing Director
ESSENTIA Corporate Development Ltd
Vivien is a seasoned training professional who is passionate about bringing individuals and organisations to their next level. Vivien has over 15 years of experience working in both commercial and consumer market within Fortune 500 and listed organisations. Her exposure and diverse background enabled her to design and deliver appropriate interventions to facilitate individuals and team development workshops.
Vivien is full of energy, positive and inspiring. She had delivered workshops and coach over 2,000 participants from local and global enterprises, as well as in both education and public sector. 
Dr. WONG Joseph 黃寶琦博士
Principal Consultant
Pro-Key Learning Services Ltd
Dr. Joseph Wong is a management training expert and a seasoned management practitioner with more than twenty-five years’ experience in people development and service management. He has been the head of education services, senior manager of technical services, quality management and business development of Hewlett-Packard, and holds a Doctor of Education degree in lifelong education from the University of Nottingham.
Joseph has trained more than 20,000 managers and professionals in NGOs and commercial organizations in the areas of project management, service management, agile leadership, strategic planning, innovation and DISC. He is renowned for his interactive approach and the ability of integrating management best practices and making them simple and easy to apply. Joseph is a Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP), advanced DISC practitioner and behavioral consultant, and MBTI administrator. 
Mr. CHUNG Hillman 鍾衍文先生
Human Resources Director
Hon Kwok Land Investment Co., Ltd.
Mr. Chung has 38 years of working experience in Human Resources and Consulting field. He has assumed human resources leadership in different business natures such as hotel, food and beverage operations, estate management, transportation services and resort establishment. Hillman holds a master degree in Human Resources Management from the University of Surrey. He has been a licensed Trainer of a series of programs under an American consulting firm and accredited practitioner of the Myers-Briggs Type Indicator (MBTI)® Step I & II, a certified administrator of DISC Behavioral Assessment and a certified coach of Marshall Goldsmith Stakeholder Centered Coaching.
Dr. Wan Joey 尹祖伊博士
Management Training Consultant
ECOACH Consulting
Dr. Joey Wan is the Management Training Consultant at ECOACH Consulting, the former Chief Drucker Educator at Peter F, Drucker Academy. He is the Adjunct Lecturer at HKU Space, who provides professional trainings and teachings to the senior executives of multi-national corporates, non-profit organizations, and government in the past 12 years. With the focus of his research area of “Innovation and Entrepreneurship”, Joey is passionate in sharing his unique insights on talent management in the entrepreneurial perspective. 
Ms. COZIJNSEN Laura ⾼家⽟女⼠
Principal Communications Consultant and Executive Coach
Lighthouse Consultant Limited
Laura is a Dutch-Chinese entrepreneur, TEDx speaker, communications trainer, and an award-winning master of ceremony who has hosted high profile international events. She has over 20 years of regional communication and public relations experience. Prior to establishing her communication consultancy in 2006, Laura was previously with media company STAR TV in a regional role. In her time working in Southeast Asia and Greater China, Laura has developed an acute interest in the application of positive communication across culture and believes communication is something you learn, not something you are born with. Specialised in executive presence, collaborative communication, media/public speaking skills and key message formulation, Laura’s unique ability to deliver a training programme that combines mindset reframing, technical skills enhancement with business objectives has contributed to the success of many campaigns and executive development programmes. To date, over 7,000 people in Asia have benefited from engaging her consultancy and services. Laura holds an Executive Master in Consulting and Coaching for Change from INSEAD, she is trained in Appreciative Inquiry, Action Learning and Diversity Equity & Inclusion from Cambridge Judge Business School. Her solid mastery of English, Putonghua and Cantonese gives her delivery a distinctive multicultural perspective. She loves books, coffee and her golden retriever girl.
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Remarks
Quota is set for each course in "Small NGO Talent Development Subsidy Programme". All applications are subject to approval. For details, please click HERE .
Certificate Arrangement
Certificates will be awarded to participants achieving at least 80% of the total programme hours.
Course Structure
| Course Code | : | 25B-G |
| Date(s) | : | 9 Sep 2025 (Tue) |
| Time | : | 0930 - 1030 (1 Hours) |
| Venue | : | Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK |
| Target Participants | : |
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| Class Size | : | 35 |
| Language | : | Cantonese (supplemented with English) |
| Fee | : | HKD 0.00 |
| HKD 0.00 (For HKCSS Agency Member Staff Only) | ||
| Early Bird Fee | : | HKD 0.00 (Payment on or before 11/07/2025 for HKCSS Agency Member Staff Only) |
| Enquiries | : | 2876 2470 (Shirley) or 2876 2454 (Zoe) or institute@hkcss.org.hk |
| Speaker(s) | : |
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| Course Code | : | 25B-C01 |
| Date(s) | : | 9 Sep 2025 (Tue) |
| Time | : | 1030 - 1700 (5 Hours) |
| Venue | : | Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK |
| Target Participants | : |
|
| Class Size | : | 35 |
| Language | : | Cantonese (supplemented with English) |
| Fee | : | HKD 0.00 |
| HKD 0.00 (For HKCSS Agency Member Staff Only) | ||
| Early Bird Fee | : | HKD 0.00 (Payment on or before 11/07/2025 for HKCSS Agency Member Staff Only) |
| Enquiries | : | 2876 2470 (Shirley) or 2876 2454 (Zoe) or institute@hkcss.org.hk |
| Speaker(s) | : |
Ms. HUI Vivien
Founder and Managing Director
ESSENTIA Corporate Development Ltd
Vivien is a seasoned training professional who is passionate about bringing individuals and organisations to their next level. Vivien has over 15 years of experience working in both commercial and consumer market within Fortune 500 and listed organisations. Her exposure and diverse background enabled her to design and deliver appropriate interventions to facilitate individuals and team development workshops.
Vivien is full of energy, positive and inspiring. She had delivered workshops and coach over 2,000 participants from local and global enterprises, as well as in both education and public sector. |
| Course Code | : | 25B-C02 |
| Date(s) | : | 16 Sep 2025 (Tue) |
| Time | : | 0930 - 1730 (6.5 Hours) |
| Venue | : | Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK |
| Target Participants | : |
|
| Class Size | : | 35 |
| Language | : | Cantonese (supplemented with English) |
| Fee | : | HKD 0.00 |
| HKD 0.00 (For HKCSS Agency Member Staff Only) | ||
| Early Bird Fee | : | HKD 0.00 (Payment on or before 11/07/2025 for HKCSS Agency Member Staff Only) |
| Enquiries | : | 2876 2470 (Shirley) or 2876 2454 (Zoe) or institute@hkcss.org.hk |
| Speaker(s) | : |
Dr. WONG Joseph 黃寶琦博士
Principal Consultant
Pro-Key Learning Services Ltd
Dr. Joseph Wong is a management training expert and a seasoned management practitioner with more than twenty-five years’ experience in people development and service management. He has been the head of education services, senior manager of technical services, quality management and business development of Hewlett-Packard, and holds a Doctor of Education degree in lifelong education from the University of Nottingham.
Joseph has trained more than 20,000 managers and professionals in NGOs and commercial organizations in the areas of project management, service management, agile leadership, strategic planning, innovation and DISC. He is renowned for his interactive approach and the ability of integrating management best practices and making them simple and easy to apply. Joseph is a Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP), advanced DISC practitioner and behavioral consultant, and MBTI administrator. |
| Course Code | : | 25B-C03 |
| Date(s) | : | 30 Sep or 2 Oct 2025 (Tue or Thu) |
| Time | : | 0000 - 0000 (3 Hours) |
| Venue | : | Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK |
| Target Participants | : |
|
| Class Size | : | 35 |
| Language | : | Cantonese (supplemented with English) |
| Fee | : | HKD 0.00 |
| HKD 0.00 (For HKCSS Agency Member Staff Only) | ||
| Early Bird Fee | : | HKD 0.00 (Payment on or before 11/07/2025 for HKCSS Agency Member Staff Only) |
| Enquiries | : | 2876 2470 (Shirley) or 2876 2454 (Zoe) or institute@hkcss.org.hk |
| Speaker(s) | : |
Dr. WONG Joseph 黃寶琦博士
Principal Consultant
Pro-Key Learning Services Ltd
Dr. Joseph Wong is a management training expert and a seasoned management practitioner with more than twenty-five years’ experience in people development and service management. He has been the head of education services, senior manager of technical services, quality management and business development of Hewlett-Packard, and holds a Doctor of Education degree in lifelong education from the University of Nottingham.
Joseph has trained more than 20,000 managers and professionals in NGOs and commercial organizations in the areas of project management, service management, agile leadership, strategic planning, innovation and DISC. He is renowned for his interactive approach and the ability of integrating management best practices and making them simple and easy to apply. Joseph is a Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP), advanced DISC practitioner and behavioral consultant, and MBTI administrator. |
| Course Code | : | 25B-C04 |
| Date(s) | : | 10 Oct 2025 (Fri) |
| Time | : | 0930 - 1700 (6 Hours) |
| Venue | : | Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK |
| Target Participants | : |
|
| Class Size | : | 35 |
| Language | : | Cantonese (supplemented with English) |
| Fee | : | HKD 0.00 |
| HKD 0.00 (For HKCSS Agency Member Staff Only) | ||
| Early Bird Fee | : | HKD 0.00 (Payment on or before 11/07/2025 for HKCSS Agency Member Staff Only) |
| Enquiries | : | 2876 2470 (Shirley) or 2876 2454 (Zoe) or institute@hkcss.org.hk |
| Speaker(s) | : |
Mr. CHUNG Hillman 鍾衍文先生
Human Resources Director
Hon Kwok Land Investment Co., Ltd.
Mr. Chung has 38 years of working experience in Human Resources and Consulting field. He has assumed human resources leadership in different business natures such as hotel, food and beverage operations, estate management, transportation services and resort establishment. Hillman holds a master degree in Human Resources Management from the University of Surrey. He has been a licensed Trainer of a series of programs under an American consulting firm and accredited practitioner of the Myers-Briggs Type Indicator (MBTI)® Step I & II, a certified administrator of DISC Behavioral Assessment and a certified coach of Marshall Goldsmith Stakeholder Centered Coaching.
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| Course Code | : | 25B-C05 |
| Date(s) | : | 24 Oct 2025 (Fri) |
| Time | : | 0930 - 1700 (6 Hours) |
| Venue | : | To be confirmed |
| Target Participants | : |
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| Class Size | : | 35 |
| Language | : | Cantonese (supplemented with English) |
| Fee | : | HKD 0.00 |
| HKD 0.00 (For HKCSS Agency Member Staff Only) | ||
| Early Bird Fee | : | HKD 0.00 (Payment on or before 11/07/2025 for HKCSS Agency Member Staff Only) |
| Enquiries | : | 2876 2470 (Shirley) or 2876 2454 (Zoe) or institute@hkcss.org.hk |
| Speaker(s) | : |
Ms. HUI Vivien
Founder and Managing Director
ESSENTIA Corporate Development Ltd
Vivien is a seasoned training professional who is passionate about bringing individuals and organisations to their next level. Vivien has over 15 years of experience working in both commercial and consumer market within Fortune 500 and listed organisations. Her exposure and diverse background enabled her to design and deliver appropriate interventions to facilitate individuals and team development workshops.
Vivien is full of energy, positive and inspiring. She had delivered workshops and coach over 2,000 participants from local and global enterprises, as well as in both education and public sector. |
| Course Code | : | 25B-C06 |
| Date(s) | : | 28 Oct or 30 Oct 2025 (Tue or Thu) |
| Time | : | 0000 - 0000 (3 Hours) |
| Venue | : | Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK |
| Target Participants | : |
|
| Class Size | : | 35 |
| Language | : | Cantonese (supplemented with English) |
| Fee | : | HKD 0.00 |
| HKD 0.00 (For HKCSS Agency Member Staff Only) | ||
| Early Bird Fee | : | HKD 0.00 (Payment on or before 11/07/2025 for HKCSS Agency Member Staff Only) |
| Enquiries | : | 2876 2470 (Shirley) or 2876 2454 (Zoe) or institute@hkcss.org.hk |
| Speaker(s) | : |
Dr. WONG Joseph 黃寶琦博士
Principal Consultant
Pro-Key Learning Services Ltd
Dr. Joseph Wong is a management training expert and a seasoned management practitioner with more than twenty-five years’ experience in people development and service management. He has been the head of education services, senior manager of technical services, quality management and business development of Hewlett-Packard, and holds a Doctor of Education degree in lifelong education from the University of Nottingham.
Joseph has trained more than 20,000 managers and professionals in NGOs and commercial organizations in the areas of project management, service management, agile leadership, strategic planning, innovation and DISC. He is renowned for his interactive approach and the ability of integrating management best practices and making them simple and easy to apply. Joseph is a Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP), advanced DISC practitioner and behavioral consultant, and MBTI administrator. |
| Course Code | : | 25B-V |
| Date(s) | : | 31 Oct or 5 Nov 2025 (Fri or Wed) |
| Time | : | 0000 - 0000 (2 Hours) |
| Venue | : | To be confirmed |
| Target Participants | : |
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| Class Size | : | 35 |
| Language | : | Cantonese (supplemented with English) |
| Fee | : | HKD 0.00 |
| HKD 0.00 (For HKCSS Agency Member Staff Only) | ||
| Early Bird Fee | : | HKD 0.00 (Payment on or before 11/07/2025 for HKCSS Agency Member Staff Only) |
| Enquiries | : | 2876 2470 (Shirley) or 2876 2454 (Zoe) or institute@hkcss.org.hk |
| Speaker(s) | : |
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| Course Code | : | 25B-C07 |
| Date(s) | : | 14 Nov 2025 (Fri) |
| Time | : | 0930 - 1700 (6 Hours) |
| Venue | : | Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK |
| Target Participants | : |
|
| Class Size | : | 35 |
| Language | : | Cantonese (supplemented with English) |
| Fee | : | HKD 0.00 |
| HKD 0.00 (For HKCSS Agency Member Staff Only) | ||
| Early Bird Fee | : | HKD 0.00 (Payment on or before 11/07/2025 for HKCSS Agency Member Staff Only) |
| Enquiries | : | 2876 2470 (Shirley) or 2876 2454 (Zoe) or institute@hkcss.org.hk |
| Speaker(s) | : |
Dr. Wan Joey 尹祖伊博士
Management Training Consultant
ECOACH Consulting
Dr. Joey Wan is the Management Training Consultant at ECOACH Consulting, the former Chief Drucker Educator at Peter F, Drucker Academy. He is the Adjunct Lecturer at HKU Space, who provides professional trainings and teachings to the senior executives of multi-national corporates, non-profit organizations, and government in the past 12 years. With the focus of his research area of “Innovation and Entrepreneurship”, Joey is passionate in sharing his unique insights on talent management in the entrepreneurial perspective. |
| Course Code | : | 25B-C08 |
| Date(s) | : | 25 Nov or 27 Nov 2025 (Tue or Thu) |
| Time | : | 0000 - 0000 (3 Hours) |
| Venue | : | Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK |
| Target Participants | : |
|
| Class Size | : | 35 |
| Language | : | Cantonese (supplemented with English) |
| Fee | : | HKD 0.00 |
| HKD 0.00 (For HKCSS Agency Member Staff Only) | ||
| Early Bird Fee | : | HKD 0.00 (Payment on or before 11/07/2025 for HKCSS Agency Member Staff Only) |
| Enquiries | : | 2876 2470 (Shirley) or 2876 2454 (Zoe) or institute@hkcss.org.hk |
| Speaker(s) | : |
Dr. WONG Joseph 黃寶琦博士
Principal Consultant
Pro-Key Learning Services Ltd
Dr. Joseph Wong is a management training expert and a seasoned management practitioner with more than twenty-five years’ experience in people development and service management. He has been the head of education services, senior manager of technical services, quality management and business development of Hewlett-Packard, and holds a Doctor of Education degree in lifelong education from the University of Nottingham.
Joseph has trained more than 20,000 managers and professionals in NGOs and commercial organizations in the areas of project management, service management, agile leadership, strategic planning, innovation and DISC. He is renowned for his interactive approach and the ability of integrating management best practices and making them simple and easy to apply. Joseph is a Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP), advanced DISC practitioner and behavioral consultant, and MBTI administrator. |
| Course Code | : | 25B-C09 |
| Date(s) | : | 2 Dec 2025 (Tue) |
| Time | : | 0930 - 1630 (5.5 Hours) |
| Venue | : | Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK |
| Target Participants | : |
|
| Class Size | : | 35 |
| Language | : | Cantonese (supplemented with English) |
| Fee | : | HKD 0.00 |
| HKD 0.00 (For HKCSS Agency Member Staff Only) | ||
| Early Bird Fee | : | HKD 0.00 (Payment on or before 11/07/2025 for HKCSS Agency Member Staff Only) |
| Enquiries | : | 2876 2470 (Shirley) or 2876 2454 (Zoe) or institute@hkcss.org.hk |
| Speaker(s) | : |
Ms. COZIJNSEN Laura ⾼家⽟女⼠
Principal Communications Consultant and Executive Coach
Lighthouse Consultant Limited
Laura is a Dutch-Chinese entrepreneur, TEDx speaker, communications trainer, and an award-winning master of ceremony who has hosted high profile international events. She has over 20 years of regional communication and public relations experience. Prior to establishing her communication consultancy in 2006, Laura was previously with media company STAR TV in a regional role. In her time working in Southeast Asia and Greater China, Laura has developed an acute interest in the application of positive communication across culture and believes communication is something you learn, not something you are born with. Specialised in executive presence, collaborative communication, media/public speaking skills and key message formulation, Laura’s unique ability to deliver a training programme that combines mindset reframing, technical skills enhancement with business objectives has contributed to the success of many campaigns and executive development programmes. To date, over 7,000 people in Asia have benefited from engaging her consultancy and services. Laura holds an Executive Master in Consulting and Coaching for Change from INSEAD, she is trained in Appreciative Inquiry, Action Learning and Diversity Equity & Inclusion from Cambridge Judge Business School. Her solid mastery of English, Putonghua and Cantonese gives her delivery a distinctive multicultural perspective. She loves books, coffee and her golden retriever girl.
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| Course Code | : | 25B-C10 |
| Date(s) | : | 17 Dec 2025 (Wed) |
| Time | : | 0930 - 1230 (3 Hours) |
| Venue | : | Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK |
| Target Participants | : |
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| Class Size | : | 35 |
| Language | : | Cantonese (supplemented with English) |
| Fee | : | HKD 0.00 |
| HKD 0.00 (For HKCSS Agency Member Staff Only) | ||
| Early Bird Fee | : | HKD 0.00 (Payment on or before 11/07/2025 for HKCSS Agency Member Staff Only) |
| Enquiries | : | 2876 2470 (Shirley) or 2876 2454 (Zoe) or institute@hkcss.org.hk |
| Speaker(s) | : |
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