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【Enrollment closed】 Certificate for Newly Promoted Supervisors and Managers in NGOs

Introduction

From an individual contributor to a people manager, newly promoted supervisor might encounter different kinds of challenges during role transition. New mindset, skill set and attributes would be required to cater for the changing role. How could a newly promoted supervisor enhance personal effectiveness and develop leadership competencies, so as to lead the team to jointly realize the vision of the service unit and the organization? In this fast-changing world, how could we stay agile to respond to changes and make better decision from an organizational perspective?

This 44-hour certificate programme is designed to equip newly promoted supervisors and managers with the needed skills and mindset on personal efficacy and people management to cope with the new managerial role. Apart from in-class learning and interaction, a programme spreading over 3 months will also facilitate participants from different NGOs to build a mutual learning platform and support network outside their organizations and broaden their perspectives in the NGO sector. The diverse background of the participants could allow the middle management to gain different exposure in the sector and enable experience sharing across different services and organizations. Post-programme exchange and experience sharing activities among this group of alumni will be organized to further support learning and personal development of the participants on a long-term continual basis, and at the same time strengthen the affiliation and mutual support network among the peer group. 

Objective

  • To equip the participants with the needed skills and mindset as a people manager from an organizational perspective in the new era
  • To enhance the understanding of the participants on their strengths, weaknesses, and leadership style to further develop the core competencies of an effective leader
  • To strengthen the mutual learning and support network of participants across services and organizations and broaden their exposure in the NGO sector
     

【Programme Features】

Leadership and Management Skills for Role Transition

Practical and interactive workshops will be conducted by experienced trainers. Topics include:  

  • Leadership Competency and DISC Personality Style 
  • Be an Effective Leader for Your Organization in Role Transition 
  • Building and Leading a High Performing Team 
  • Agile Leadership in the New Normal 
  • Mastering Your Communication and Interpersonal Skills at Workplace
  • Effective Decision Making in Dynamic Environment 
  • Leading and Managing Change 

1-on-1 Coaching Session (with individual DISC assessment report)

  • Participants will be invited to complete an online DISC assessment and receive an individual assessment report on their DISC behavioral profiling.
  • Participants will better understand their own leadership strengths and gaps to compile their own development plan via an one-hour 1-on-1 coaching session.

 

  

Buddies and Mutual Support Network Across NGOs

Participants will be formed into groups with peers from a diverse background across different services and organizations. This will enhance exchange of ideas and experience sharing among the peers to broaden their perspectives and exposure in the sector. 

Continuous Learning and Personal Development Platform

Intra- and cross-sectoral talks and experience sharing sessions will be organized during and after programme completion to further support learning and personal development of the participants on a long-term continual basis. Knowledge and practice wisdoms sharing from experienced middle and senior management within and outside the NGO sector will be enhanced and facilitated. 

  

Details

Course Code : 22A-C05 to C11
Date(s) : 10 Aug 2022 to 1 Nov 2022
Time : 44 Hours
Target Participants :
  • Newly-promoted supervisors and managers (preferably within 3 years) with people management role and direct report subordinate(s)
  • Priority will be given to applicants with recommendation from their supervisors/organizations (Please download the recommendation form for completion by your organization, if applicable. For applicants with recommendation from supervisors/organizations, both the programme application form (paper/online) and organization recommendation form have to reach HKCSS Institute by 6 July 2022.)
Fee : HKD 9,600.00
    HKD 8,950.00 (For HKCSS Agency Member Staff Only)
    HKD 1,550.00 ("Small NGO Capacity Development Subsidy Programme"- the highest subsidy amount is 80% of the course fee. Please refer to “Financial Assistance”.)
Early Bird Fee : HKD 7,750.00 (Payment on or before 06/07/2022 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2434 or [email protected]
Speaker(s) :
Dr. WONG Joseph 黃寶琦博士
Principal Consultant
Pro-Key Learning Services Ltd
Dr. Joseph Wong is a management training expert and a seasoned management practitioner with more than twenty-five years’ experience in people development and service management. He has been the head of education services, senior manager of technical services, quality management and business development of Hewlett-Packard, and holds a Doctor of Education degree in lifelong education from the University of Nottingham.

Joseph has trained more than 20,000 managers and professionals in NGOs and commercial organizations in the areas of project management, service management, agile leadership, strategic planning, innovation and DISC. He is renowned for his interactive approach and the ability of integrating management best practices and making them simple and easy to apply.

Joseph is a Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP), advanced DISC practitioner and behavioral consultant, and MBTI administrator.
Mr. CHUNG , Hillman 鍾衍文先生
Principal Consultant
Human Focus Consulting
Mr. Chung has 30 years of working experience in Human Resources and Consulting field. He has assumed human resources leadership in different business natures such as hotel, food and beverage operations, estate management, transportation services and resort establishment. Hillman holds a master degree in Human Resources Management from the University of Surrey. He has been a licensed Trainer of a series of programs under an American consulting firm and accredited practitioner of the Myers-Briggs Type Indicator (MBTI)® Step I & II, a certified administrator of DISC Behavioral Assessment and a certified coach of Marshall Goldsmith Stakeholder Centered Coaching.
Ms. YU Cindy 余蕙芳女士
Learning Development Director and Principle Facilitator
Legend Strategic Consultancy (HK) Ltd.
Ms. Yu possesses more than 25 years work experience in tourism, financial & training fields. She was responsible for training and coaching all frontline sales and oversee the entire operation and front lines servicing, set direction and strategies for market segment. She has been accredited as Certified International Services Quality Management Practitioner (ISQMP), Internal Quality Auditor of Qualicert® by SGS. Besides, she also certified as Professional Corporate Trainer (Level 1) by Ministry of Human Resources and Social Security of the People's Republic of China. She has a highly successful track record in working with groups and facilitating learning, activities and interpersonal communication for all levels of participants.
Dr. WAN Joey 尹祖伊博士
Chief Drucker Educator
Peter F. Drucker Academy
Dr. Joey Wan is the Chief Drucker Educator at Peter F. Drucker Academy, and also the Adjunct Lecturer at HKU Space, who provides professional trainings and teachings to the senior executives of multi-national corporates, non-profit organisations and government in the past 10 years.

With the focus of his research area of “Entrepreneurial Intention”, Joey is passionate in sharing his unique insights on Talent Management, Positive Leadership, Strategic Thinking and Planning, as well as Creativity and Innovation in the Entrepreneurial perspective.

Besides, he has served Prince of Peace Group as the General Manager (Asia Pacific) to overview branch offices’ operations in Hong Kong, Macau, Kula Lumpur, Beijing, Shanghai, and Guangzhou, after working in USA head office for years. He received his Bachelor of Science (International Business), Master of Business Administration from San Francisco State University, and Doctor of Business Administration from Hong Kong Baptist University.

Remarks

Quota is set for each course in "Small NGO Capacity Development Subsidy Programme". All applications are subject to approval. For details, please click HERE .

A maximum of 3 quotas will be granted for this certificate programme. 


Selection Criteria

Certificates

"Certificate for Newly Promoted Supervisors and Managers in NGO” will be issued by HKCSS Institute to participants upon successful completion of all sessions with minimum of 80% attendance in total.


 About Vaccine Pass & "LeaveHomeSafe” QR Code

Course Structure

【Getting to Know Each Other】
Certificate for Newly Promoted Supervisors and Managers in NGOs - Getting to Know Each Other
Course Code : 22A-G
Date(s) : 10 Aug 2022 (Wed)
Time : 0930 - 1030 (1 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants :
  • Newly-promoted supervisors and managers (preferably within 3 years) with people management role and direct report subordinate(s)
  • Priority will be given to applicants with recommendation from their supervisors/organizations (Please download the recommendation form for completion by your organization, if applicable. For applicants with recommendation from supervisors/organizations, both the programme application form (paper/online) and organization recommendation form have to reach HKCSS Institute by 6 July 2022.)
Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 0.00
    HKD 0.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee : HKD 0.00 (Payment on or before 06/07/2022 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2434 or [email protected]
Speaker(s) :
View individual
【Session 1 - Leadership Competency and DISC Personality Style】
Certificate for Newly Promoted Supervisors and Managers in NGOs - Session 1 (Leadership Competency and DISC Personality Style)
Course Code : 22A-C05
Date(s) : 10 Aug 2022 (Wed)
Time : 1030 - 1800 (6.5 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants :
  • Newly-promoted supervisors and managers (preferably within 3 years) with people management role and direct report subordinate(s)
  • Priority will be given to applicants with recommendation from their supervisors/organizations (Please download the recommendation form for completion by your organization, if applicable. For applicants with recommendation from supervisors/organizations, both the programme application form (paper/online) and organization recommendation form have to reach HKCSS Institute by 6 July 2022.)
Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 0.00
    HKD 0.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee : HKD 0.00 (Payment on or before 06/07/2022 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2434 or [email protected]
Speaker(s) :
Dr. WONG Joseph 黃寶琦博士
Principal Consultant
Pro-Key Learning Services Ltd
Dr. Joseph Wong is a management training expert and a seasoned management practitioner with more than twenty-five years’ experience in people development and service management. He has been the head of education services, senior manager of technical services, quality management and business development of Hewlett-Packard, and holds a Doctor of Education degree in lifelong education from the University of Nottingham.

Joseph has trained more than 20,000 managers and professionals in NGOs and commercial organizations in the areas of project management, service management, agile leadership, strategic planning, innovation and DISC. He is renowned for his interactive approach and the ability of integrating management best practices and making them simple and easy to apply.

Joseph is a Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP), advanced DISC practitioner and behavioral consultant, and MBTI administrator.
View individual
【1-on-1 Coaching Session】
Certificate for Newly Promoted Supervisors and Managers in NGOs - 1-on-1 Coaching Session
Course Code : 22A-C
Date(s) : Aug 2022
Time : 0000 - 0000 (1 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants :
  • Newly-promoted supervisors and managers (preferably within 3 years) with people management role and direct report subordinate(s)
  • Priority will be given to applicants with recommendation from their supervisors/organizations (Please download the recommendation form for completion by your organization, if applicable. For applicants with recommendation from supervisors/organizations, both the programme application form (paper/online) and organization recommendation form have to reach HKCSS Institute by 6 July 2022.)
Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 0.00
    HKD 0.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee : HKD 0.00 (Payment on or before 06/07/2022 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2434 or [email protected]
Speaker(s) :
View individual
【Session 2 - Be an Effective Leader for Your Organization in Role Transition】
Certificate for Newly Promoted Supervisors and Managers in NGOs - Session 2 (Be an Effective Leader for Your Organization in Role Transition)
Course Code : 22A-C06
Date(s) : 24 Aug 2022 (Wed)
Time : 0930 - 1730 (6.5 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants :
  • Newly-promoted supervisors and managers (preferably within 3 years) with people management role and direct report subordinate(s)
  • Priority will be given to applicants with recommendation from their supervisors/organizations (Please download the recommendation form for completion by your organization, if applicable. For applicants with recommendation from supervisors/organizations, both the programme application form (paper/online) and organization recommendation form have to reach HKCSS Institute by 6 July 2022.)
Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 0.00
    HKD 0.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee : HKD 0.00 (Payment on or before 06/07/2022 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2434 or [email protected]
Speaker(s) :
Mr. CHUNG , Hillman 鍾衍文先生
Principal Consultant
Human Focus Consulting
Mr. Chung has 30 years of working experience in Human Resources and Consulting field. He has assumed human resources leadership in different business natures such as hotel, food and beverage operations, estate management, transportation services and resort establishment. Hillman holds a master degree in Human Resources Management from the University of Surrey. He has been a licensed Trainer of a series of programs under an American consulting firm and accredited practitioner of the Myers-Briggs Type Indicator (MBTI)® Step I & II, a certified administrator of DISC Behavioral Assessment and a certified coach of Marshall Goldsmith Stakeholder Centered Coaching.
View individual
【Session 3 - Building and Leading a High Performing Team】
Certificate for Newly Promoted Supervisors and Managers in NGOs - Session 3 (Building and Leading a High Performing Team)
Course Code : 22A-C07
Date(s) : 6 Sep 2022 (Tue)
Time : 0930 - 1730 (6.5 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants :
  • Newly-promoted supervisors and managers (preferably within 3 years) with people management role and direct report subordinate(s)
  • Priority will be given to applicants with recommendation from their supervisors/organizations (Please download the recommendation form for completion by your organization, if applicable. For applicants with recommendation from supervisors/organizations, both the programme application form (paper/online) and organization recommendation form have to reach HKCSS Institute by 6 July 2022.)
Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 0.00
    HKD 0.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee : HKD 0.00 (Payment on or before 06/07/2022 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2434 or [email protected]
Speaker(s) :
Mr. CHUNG , Hillman 鍾衍文先生
Principal Consultant
Human Focus Consulting
Mr. Chung has 30 years of working experience in Human Resources and Consulting field. He has assumed human resources leadership in different business natures such as hotel, food and beverage operations, estate management, transportation services and resort establishment. Hillman holds a master degree in Human Resources Management from the University of Surrey. He has been a licensed Trainer of a series of programs under an American consulting firm and accredited practitioner of the Myers-Briggs Type Indicator (MBTI)® Step I & II, a certified administrator of DISC Behavioral Assessment and a certified coach of Marshall Goldsmith Stakeholder Centered Coaching.
View individual
【Session 4 - Agile Leadership in the New Normal】
Certificate for Newly Promoted Supervisors and Managers in NGOs - Session 4 (Agile Leadership in the New Normal)
Course Code : 22A-C08
Date(s) : 21 Sep 2022 (Wed)
Time : 0930 - 1730 (6.5 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants :
  • Newly-promoted supervisors and managers (preferably within 3 years) with people management role and direct report subordinate(s)
  • Priority will be given to applicants with recommendation from their supervisors/organizations (Please download the recommendation form for completion by your organization, if applicable. For applicants with recommendation from supervisors/organizations, both the programme application form (paper/online) and organization recommendation form have to reach HKCSS Institute by 6 July 2022.)
Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 0.00
    HKD 0.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee : HKD 0.00 (Payment on or before 06/07/2022 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2434 or [email protected]
Speaker(s) :
Dr. WONG Joseph 黃寶琦博士
Principal Consultant
Pro-Key Learning Services Ltd
Dr. Joseph Wong is a management training expert and a seasoned management practitioner with more than twenty-five years’ experience in people development and service management. He has been the head of education services, senior manager of technical services, quality management and business development of Hewlett-Packard, and holds a Doctor of Education degree in lifelong education from the University of Nottingham.

Joseph has trained more than 20,000 managers and professionals in NGOs and commercial organizations in the areas of project management, service management, agile leadership, strategic planning, innovation and DISC. He is renowned for his interactive approach and the ability of integrating management best practices and making them simple and easy to apply.

Joseph is a Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP), advanced DISC practitioner and behavioral consultant, and MBTI administrator.
View individual
【Session 5 - Mastering Your Communication and Interpersonal Skills at Workplace】
Certificate for Newly Promoted Supervisors and Managers in NGOs - Session 5 (Mastering Your Communication and Interpersonal Skills at Workplace)
Course Code : 22A-C09
Date(s) : 5 Oct 2022 (Wed)
Time : 0930 - 1730 (6.5 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants :
  • Newly-promoted supervisors and managers (preferably within 3 years) with people management role and direct report subordinate(s)
  • Priority will be given to applicants with recommendation from their supervisors/organizations (Please download the recommendation form for completion by your organization, if applicable. For applicants with recommendation from supervisors/organizations, both the programme application form (paper/online) and organization recommendation form have to reach HKCSS Institute by 6 July 2022.)
Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 0.00
    HKD 0.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee : HKD 0.00 (Payment on or before 06/07/2022 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2434 or [email protected]
Speaker(s) :
Ms. YU Cindy 余蕙芳女士
Learning Development Director and Principle Facilitator
Legend Strategic Consultancy (HK) Ltd.
Ms. Yu possesses more than 25 years work experience in tourism, financial & training fields. She was responsible for training and coaching all frontline sales and oversee the entire operation and front lines servicing, set direction and strategies for market segment. She has been accredited as Certified International Services Quality Management Practitioner (ISQMP), Internal Quality Auditor of Qualicert® by SGS. Besides, she also certified as Professional Corporate Trainer (Level 1) by Ministry of Human Resources and Social Security of the People's Republic of China. She has a highly successful track record in working with groups and facilitating learning, activities and interpersonal communication for all levels of participants.
View individual
【Session 6 - Effective Decision Making in Dynamic Environment】 
Certificate for Newly Promoted Supervisors and Managers in NGOs - Session 6 (Effective Decision Making in Dynamic Environment)
Course Code : 22A-C10
Date(s) : 18 Oct 2022 (Tue)
Time : 0930 - 1230 (3 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants :
  • Newly-promoted supervisors and managers (preferably within 3 years) with people management role and direct report subordinate(s)
  • Priority will be given to applicants with recommendation from their supervisors/organizations (Please download the recommendation form for completion by your organization, if applicable. For applicants with recommendation from supervisors/organizations, both the programme application form (paper/online) and organization recommendation form have to reach HKCSS Institute by 6 July 2022.)
Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 0.00
    HKD 0.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee : HKD 0.00 (Payment on or before 06/07/2022 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2434 or [email protected]
Speaker(s) :
Dr. WONG Joseph 黃寶琦博士
Principal Consultant
Pro-Key Learning Services Ltd
Dr. Joseph Wong is a management training expert and a seasoned management practitioner with more than twenty-five years’ experience in people development and service management. He has been the head of education services, senior manager of technical services, quality management and business development of Hewlett-Packard, and holds a Doctor of Education degree in lifelong education from the University of Nottingham.

Joseph has trained more than 20,000 managers and professionals in NGOs and commercial organizations in the areas of project management, service management, agile leadership, strategic planning, innovation and DISC. He is renowned for his interactive approach and the ability of integrating management best practices and making them simple and easy to apply.

Joseph is a Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP), advanced DISC practitioner and behavioral consultant, and MBTI administrator.
View individual
【Session 7 - Leading and Managing Change】
Certificate for Newly Promoted Supervisors and Managers in NGOs - Session 7 (Leading and Managing Change)
Course Code : 22A-C11
Date(s) : 18 Oct 2022 (Tue)
Time : 1400 - 1730 (3.5 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants :
  • Newly-promoted supervisors and managers (preferably within 3 years) with people management role and direct report subordinate(s)
  • Priority will be given to applicants with recommendation from their supervisors/organizations (Please download the recommendation form for completion by your organization, if applicable. For applicants with recommendation from supervisors/organizations, both the programme application form (paper/online) and organization recommendation form have to reach HKCSS Institute by 6 July 2022.)
Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 0.00
    HKD 0.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee : HKD 0.00 (Payment on or before 06/07/2022 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2434 or [email protected]
Speaker(s) :
Dr. WAN Joey 尹祖伊博士
Chief Drucker Educator
Peter F. Drucker Academy
Dr. Joey Wan is the Chief Drucker Educator at Peter F. Drucker Academy, and also the Adjunct Lecturer at HKU Space, who provides professional trainings and teachings to the senior executives of multi-national corporates, non-profit organisations and government in the past 10 years.

With the focus of his research area of “Entrepreneurial Intention”, Joey is passionate in sharing his unique insights on Talent Management, Positive Leadership, Strategic Thinking and Planning, as well as Creativity and Innovation in the Entrepreneurial perspective.

Besides, he has served Prince of Peace Group as the General Manager (Asia Pacific) to overview branch offices’ operations in Hong Kong, Macau, Kula Lumpur, Beijing, Shanghai, and Guangzhou, after working in USA head office for years. He received his Bachelor of Science (International Business), Master of Business Administration from San Francisco State University, and Doctor of Business Administration from Hong Kong Baptist University.
View individual
【Programme Reflection and Experience Sharing Session】
Certificate for Newly Promoted Supervisors and Managers in NGOs - Programme Reflection and Experience Sharing Session
Course Code : 22A-R
Date(s) : 1 Nov 2022 (Tue)
Time : 1430 - 1730 (3 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants :
  • Newly-promoted supervisors and managers (preferably within 3 years) with people management role and direct report subordinate(s)
  • Priority will be given to applicants with recommendation from their supervisors/organizations (Please download the recommendation form for completion by your organization, if applicable. For applicants with recommendation from supervisors/organizations, both the programme application form (paper/online) and organization recommendation form have to reach HKCSS Institute by 6 July 2022.)
Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 0.00
    HKD 0.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee : HKD 0.00 (Payment on or before 06/07/2022 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2434 or [email protected]
Speaker(s) :
View individual
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