Training Course List

Certificate for Newly Promoted Supervisors and Managers in NGOs 2023

Introduction

In this ever-changing era, newly promoted supervisors and managers are confronted with different challenges that arise with their role transition. They have to seamlessly evolve from individual contributors to influential people managers, adapting to a new mindset and skillset required for their role. The question arises: with the new leadership responsibilities and relationships, how can these managers effectively boost their personal effectiveness and leadership skills to guide their teams to work towards the common goal of their service unit and organisation?

This comprehensive 3-month learning journey, covering Leading Self, Leading Team and Unlocking the Power of Influence, is specially designed for newly promoted supervisors and managers to broaden their skills and mindset as an enabling and influential leader.

Going beyond conventional in-class learning, this programme will bring together participants from diverse background and build a mutual learning and support network across services and organisations. Experience sharing and thought exchange among participants will be further facilitated through various group coaching and experiential learning activities, fostering a sense of community and bonding among peers.

Objective

To develop and equip participants with the needed skills and mindset as an enabling leader who is ready to develop team members and support organisational growth in the new era
To facilitate participants to develop a deeper understanding of their leadership style, influence their teams positively and manage changes effectively
To foster a shared learning environment and build a mutual support network for participants across services and organisations

【Programme Features】

【Important Dates】

【Application Guidelines】

1. Ready your HKCSS Institute Member ID

(If you are not yet registered as HKCSS Institute member, please click here for member registration. The membership login ID and password will be sent to you by email within 3 working days.)

2. Fill out the Application Form

3. Invite your referee(*) to fill out the Recommendation Form

(*) The referee can be the direct supervisor of the participant OR senior management of the participant’s organisation OR HR manager of the participant's organisation.

4. Upload the completed Recommendation Form HERE

5. Send a crossed cheque(*) payable to "The Hong Kong Council of Social Service" to HKCSS Institute, Room 906, 9/F, Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong.

(*) Please write your English full name on the back of your cheque.

6. Application Completed!

7. Result announcement in Mid-Aug by email

【Programme Schedule】

Details

Course Code	:	23B-C01 to C10
Date(s)	:	13 Sep 2023 to 13 Dec 2023
Time	:	52 Hours
Target Participants	:	Newly-promoted supervisors and managers (preferably within 3 years) with people management role and direct report subordinate(s) Priority will be given to applicants with recommendation from their supervisors/organisations
Fee	:	HKD 18,000.00
		HKD 16,800.00 (For HKCSS Agency Member Staff Only)
		HKD 5,840.00 ("Small NGO Talent Development Subsidy Programme"- the highest subsidy amount is 60% of the course fee. Please refer to “Financial Assistance”.)
Early Bird Fee	:	HKD 14,600.00 (Payment on or before 12/07/2023 for HKCSS Agency Member Staff Only)
Enquiries	:	2876 2470 or 2876 2434 or [email protected]
Speaker(s)	:	Ms. SUEN Mary 孫美妮女士 Founder & Executive Chairman Chief Happiness Officer Association Mary Suen is passionate about helping individuals, organizations, and communities to learn and grow. With her experiences, she is highly capable of influencing and inspiring creative efforts. She is currently advocating the Chief Happiness Officer Movement in Hong Kong. Before devoting her time to Chief Happiness Officer Association, Mary was the Senior Director of Corporate Culture & Talent Development at Stan Group (Holdings) Limited who cultivates people to become passionate and self-driven talents through cultural transformation. Mary believes that Employee Happiness is one of the important business strategies and happiness in the workplace has become a valid concern for both employees and management alike. As a leader, how to create a happy and psychological wellness working environment in every organization and advocate the corporate happiness culture is a very trendy topic. Dr. WONG Joseph 黃寶琦博士 Principal Consultant Pro-Key Learning Services Ltd Dr. Joseph Wong is a management training expert and a seasoned management practitioner with more than twenty-five years’ experience in people development and service management. He has been the head of education services, senior manager of technical services, quality management and business development of Hewlett-Packard, and holds a Doctor of Education degree in lifelong education from the University of Nottingham. Joseph has trained more than 20,000 managers and professionals in NGOs and commercial organizations in the areas of project management, service management, agile leadership, strategic planning, innovation and DISC. He is renowned for his interactive approach and the ability of integrating management best practices and making them simple and easy to apply. Joseph is a Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP), advanced DISC practitioner and behavioral consultant, and MBTI administrator. Dr. WAN Joey 尹祖伊博士 Management Training Consultant ECOACH Consulting Dr. Joey Wan is the Management Training Consultant at ECOACH Consulting, the former Chief Drucker Educator at Peter F, Drucker Academy. He is the Adjunct Lecturer at HKU Space, who provides professional trainings and teachings to the senior executives of multi-national corporates, non-profit organisations, and government in the past 12 years. With the focus of his research area of “Innovation and Entrepreneurship”, Joey is passionate in sharing his unique insights on talent management in the entrepreneurial perspective. Besides, he has served Prince of Peace Group as the General Manager (Asia Pacific) to overview branch offices’ operations in Asia Pacific, after working in USA head office for years. He received his Bachelor of Science (International Business), Master of Business Administration from San Francisco State University, and Doctor of Business Administration from Hong Kong Baptist University. Mr. LI Warren Registered Trainer Hong Kong Productivity Council Warren is the Co-founder and Chief Marketing Officer of Steam Building, one of the key trainers for STEAM Building PPP Team Building 2.0 programs Using advance technologies such as Drone, VR Robotics for corporate customers building an effective team to harness technology reconnect people, overcome the digital challenges of the era Warren has trained more than 2000 participants since 2018 from different industries education institution, properties, logistic, finance and banking, retail, IT different government bodies in different cities Hong Kong, China Taiwan. Warren is a successful entrepreneur for the past years with his marketing, sales logistic services reaching customers internationally Prior to starting his own venture, he held key marketing and sales management positions in different multinational companies from technology, finance to fast moving consumer product industries. Contributed to the success of key innovative marketing projects, created new sales distribution channels regionally achieved important milestones, Warren ventured into a new business arena to serve the global customers. Warren has also played an important role in deploying the new company initiative of Virtual Event Production and Consultancy services in 2020 where the service has reached benefited thousands of participants around the globe. Mr. YIM Jeffrey Registered Trainer Hong Kong Productivity Council Jeffrey Yim is the Chief Technology Officer and Co-Founder with a passion to harness technology for Team Building 2.0 programs Jeffrey’s primary responsibilities are research, development and implementation of advance technologies tools for Team Building 2.0 and corporate experiential programs with a focus on Teaching Tech to Non-Tech Executives. With 20 years’ experience in Swire Properties Limited leading the e-Services department, managing the IT operations and implementing a host of innovating IT solutions for property development, property management and hotel operations. Jeffrey has been the key in deploying the new company initiative of Virtual Event Production and Consultancy services in 2020 where the service has reached benefited thousands of participants around the globe. Jeffrey has a passion for flying and held a USA FAA Private Pilot License Jeffrey has bachelor's degree from Reading University and attend INSEAD’s Advance Management Program. Ms. COZIJNSEN Laura ⾼家⽟女⼠ Principal Communications Consultant and Executive Coach Lighthouse Consultant Limited Laura is a Dutch-Chinese entrepreneur, TEDx speaker, communications trainer, and an award-winning master of ceremony who has hosted high profile international events. She has over 20 years of regional communication and public relations experience. Prior to establishing her communication consultancy in 2006, Laura was previously with media company STAR TV in a regional role. In her time working in Southeast Asia and Greater China, Laura has developed an acute interest in the application of positive communication across culture and believes communication is something you learn, not something you are born with. Specialised in executive presence, collaborative communication, media/public speaking skills and key message formulation, Laura’s unique ability to deliver a training programme that combines mindset reframing, technical skills enhancement with business objectives has contributed to the success of many campaigns and executive development programmes. To date, over 7,000 people in Asia have benefited from engaging her consultancy and services. Laura holds an Executive Master in Consulting and Coaching for Change from INSEAD, she is trained in Appreciative Inquiry, Action Learning and Diversity Equity & Inclusion from Cambridge Judge Business School. Her solid mastery of English, Putonghua and Cantonese gives her delivery a distinctive multicultural perspective. She loves books, coffee and her golden retriever girl. Ms. LI Vicky 李穎祺女士 Head (Talent Development) The Hong Kong Council of Social Service

Remarks

Quota is set for each course in "Small NGO Talent Development Subsidy Programme". All applications are subject to approval. For details, please click HERE .

Certificate Arrangement

Certificates will be awarded to participants achieving at least 80% of the total programme hours.

Course Structure

【Getting to Know Each Other】

Certificate for Newly Promoted Supervisors and Managers in NGOs 2023 - Getting to Know Each Other

Course Code	:	23B-G
Date(s)	:	13 Sep 2023 (Wed)
Time	:	0930 - 1030 (1 Hours)
Venue	:	Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants	:	Newly-promoted supervisors and managers (preferably within 3 years) with people management role and direct report subordinate(s) Priority will be given to applicants with recommendation from their supervisors/organisations
Class Size	:	30
Language	:	Cantonese (supplemented with English)
Fee	:	HKD 0.00
		HKD 0.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee	:	HKD 0.00 (Payment on or before 16/08/2023 for HKCSS Agency Member Staff Only)
Enquiries	:	2876 2470 or 2876 2434 or [email protected]
Speaker(s)	:

View individual

【Session 1 - Think In and Out of the Box & GEAR Leadership】

Certificate for Newly Promoted Supervisors and Managers in NGOs 2023 - Session 1 (Think In and Out of the Box & GEAR Leadership)

Course Code	:	23B-C01
Date(s)	:	13 Sep 2023 (Wed)
Time	:	1030 - 1730 (5.5 Hours)
Venue	:	Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants	:	Newly-promoted supervisors and managers (preferably within 3 years) with people management role and direct report subordinate(s) Priority will be given to applicants with recommendation from their supervisors/organisations
Class Size	:	30
Language	:	Cantonese (supplemented with English)
Fee	:	HKD 0.00
		HKD 0.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee	:	HKD 0.00 (Payment on or before 16/08/2023 for HKCSS Agency Member Staff Only)
Enquiries	:	2876 2470 or 2876 2434 or [email protected]
Speaker(s)	:	Ms. SUEN Mary 孫美妮女士 Founder & Executive Chairman Chief Happiness Officer Association Mary Suen is passionate about helping individuals, organizations, and communities to learn and grow. With her experiences, she is highly capable of influencing and inspiring creative efforts. She is currently advocating the Chief Happiness Officer Movement in Hong Kong. Before devoting her time to Chief Happiness Officer Association, Mary was the Senior Director of Corporate Culture & Talent Development at Stan Group (Holdings) Limited who cultivates people to become passionate and self-driven talents through cultural transformation. Mary believes that Employee Happiness is one of the important business strategies and happiness in the workplace has become a valid concern for both employees and management alike. As a leader, how to create a happy and psychological wellness working environment in every organization and advocate the corporate happiness culture is a very trendy topic.

View individual

【Session 2 - Leadership Competency and DISC Personality Style】&【Networking and Insights Sharing】

Certificate for Newly Promoted Supervisors and Managers in NGOs 2023 - Session 2 (Leadership Competency and DISC Personality Style) & Networking and Insights Sharing

Course Code	:	23B-C02
Date(s)	:	28 Sep 2023 (Thu)
Time	:	0930 - 1730 (6.5 Hours)
Venue	:	Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants	:	Newly-promoted supervisors and managers (preferably within 3 years) with people management role and direct report subordinate(s) Priority will be given to applicants with recommendation from their supervisors/organisations
Class Size	:	30
Language	:	Cantonese (supplemented with English)
Fee	:	HKD 0.00
		HKD 0.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee	:	HKD 0.00 (Payment on or before 31/08/2023 for HKCSS Agency Member Staff Only)
Enquiries	:	2876 2470 or 2876 2434 or [email protected]
Speaker(s)	:	Dr. WONG Joseph 黃寶琦博士 Principal Consultant Pro-Key Learning Services Ltd Dr. Joseph Wong is a management training expert and a seasoned management practitioner with more than twenty-five years’ experience in people development and service management. He has been the head of education services, senior manager of technical services, quality management and business development of Hewlett-Packard, and holds a Doctor of Education degree in lifelong education from the University of Nottingham. Joseph has trained more than 20,000 managers and professionals in NGOs and commercial organizations in the areas of project management, service management, agile leadership, strategic planning, innovation and DISC. He is renowned for his interactive approach and the ability of integrating management best practices and making them simple and easy to apply. Joseph is a Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP), advanced DISC practitioner and behavioral consultant, and MBTI administrator.

View individual

【Group Coaching Session: Self & Interpersonal Development】

Certificate for Newly Promoted Supervisors and Managers in NGOs 2023 - Group Coaching Session: Self & Interpersonal Development

Course Code	:	23B-C03
Date(s)	:	Oct 2023
Time	:	0000 - 0000 (1 Hours)
Venue	:	Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants	:	Newly-promoted supervisors and managers (preferably within 3 years) with people management role and direct report subordinate(s) Priority will be given to applicants with recommendation from their supervisors/organisations
Class Size	:	30
Language	:	Cantonese (supplemented with English)
Fee	:	HKD 0.00
		HKD 0.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee	:	HKD 0.00 (Payment on or before 05/09/2023 for HKCSS Agency Member Staff Only)
Enquiries	:	2876 2470 or 2876 2434 or [email protected]
Speaker(s)	:	Dr. WONG Joseph 黃寶琦博士 Principal Consultant Pro-Key Learning Services Ltd Dr. Joseph Wong is a management training expert and a seasoned management practitioner with more than twenty-five years’ experience in people development and service management. He has been the head of education services, senior manager of technical services, quality management and business development of Hewlett-Packard, and holds a Doctor of Education degree in lifelong education from the University of Nottingham. Joseph has trained more than 20,000 managers and professionals in NGOs and commercial organizations in the areas of project management, service management, agile leadership, strategic planning, innovation and DISC. He is renowned for his interactive approach and the ability of integrating management best practices and making them simple and easy to apply. Joseph is a Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP), advanced DISC practitioner and behavioral consultant, and MBTI administrator.

View individual

【Session 3 - Forming and Developing Mission-Driven Team】

Certificate for Newly Promoted Supervisors and Managers in NGOs 2023 - Session 3 (Forming and Developing Mission-Driven Team)

Course Code	:	23B-C04
Date(s)	:	19 Oct 2023 (Thu)
Time	:	0930 - 1700 (6 Hours)
Venue	:	Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants	:	Newly-promoted supervisors and managers (preferably within 3 years) with people management role and direct report subordinate(s) Priority will be given to applicants with recommendation from their supervisors/organisations
Class Size	:	30
Language	:	Cantonese (supplemented with English)
Fee	:	HKD 0.00
		HKD 0.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee	:	HKD 0.00 (Payment on or before 21/09/2023 for HKCSS Agency Member Staff Only)
Enquiries	:	2876 2470 or 2876 2434 or [email protected]
Speaker(s)	:	Dr. WAN Joey 尹祖伊博士 Management Training Consultant ECOACH Consulting Dr. Joey Wan is the Management Training Consultant at ECOACH Consulting, the former Chief Drucker Educator at Peter F, Drucker Academy. He is the Adjunct Lecturer at HKU Space, who provides professional trainings and teachings to the senior executives of multi-national corporates, non-profit organisations, and government in the past 12 years. With the focus of his research area of “Innovation and Entrepreneurship”, Joey is passionate in sharing his unique insights on talent management in the entrepreneurial perspective. Besides, he has served Prince of Peace Group as the General Manager (Asia Pacific) to overview branch offices’ operations in Asia Pacific, after working in USA head office for years. He received his Bachelor of Science (International Business), Master of Business Administration from San Francisco State University, and Doctor of Business Administration from Hong Kong Baptist University.

View individual

【Session 4 - Play and Co-create!】&【Networking and Insights Sharing】

Certificate for Newly Promoted Supervisors and Managers in NGOs 2023 - Session 4 (Play and Co-create!) & Networking and Insights Sharing

Course Code	:	23B-C05
Date(s)	:	27 Oct 2023 (Fri)
Time	:	0930 - 1700 (6 Hours)
Venue	:	HKPC Building, 78 Tat Chee Avenue, Kowloon, Hong Kong
Target Participants	:	Newly-promoted supervisors and managers (preferably within 3 years) with people management role and direct report subordinate(s) Priority will be given to applicants with recommendation from their supervisors/organisations
Class Size	:	30
Language	:	Cantonese (supplemented with English)
Fee	:	HKD 0.00
		HKD 0.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee	:	HKD 0.00 (Payment on or before 29/09/2023 for HKCSS Agency Member Staff Only)
Enquiries	:	2876 2470 or 2876 2434 or [email protected]
Speaker(s)	:	Mr. LI Warren Registered Trainer Hong Kong Productivity Council Warren is the Co-founder and Chief Marketing Officer of Steam Building, one of the key trainers for STEAM Building PPP Team Building 2.0 programs Using advance technologies such as Drone, VR Robotics for corporate customers building an effective team to harness technology reconnect people, overcome the digital challenges of the era Warren has trained more than 2000 participants since 2018 from different industries education institution, properties, logistic, finance and banking, retail, IT different government bodies in different cities Hong Kong, China Taiwan. Warren is a successful entrepreneur for the past years with his marketing, sales logistic services reaching customers internationally Prior to starting his own venture, he held key marketing and sales management positions in different multinational companies from technology, finance to fast moving consumer product industries. Contributed to the success of key innovative marketing projects, created new sales distribution channels regionally achieved important milestones, Warren ventured into a new business arena to serve the global customers. Warren has also played an important role in deploying the new company initiative of Virtual Event Production and Consultancy services in 2020 where the service has reached benefited thousands of participants around the globe. Mr. YIM Jeffrey Registered Trainer Hong Kong Productivity Council Jeffrey Yim is the Chief Technology Officer and Co-Founder with a passion to harness technology for Team Building 2.0 programs Jeffrey’s primary responsibilities are research, development and implementation of advance technologies tools for Team Building 2.0 and corporate experiential programs with a focus on Teaching Tech to Non-Tech Executives. With 20 years’ experience in Swire Properties Limited leading the e-Services department, managing the IT operations and implementing a host of innovating IT solutions for property development, property management and hotel operations. Jeffrey has been the key in deploying the new company initiative of Virtual Event Production and Consultancy services in 2020 where the service has reached benefited thousands of participants around the globe. Jeffrey has a passion for flying and held a USA FAA Private Pilot License Jeffrey has bachelor's degree from Reading University and attend INSEAD’s Advance Management Program.

View individual

【Group Coaching Session: Team Development】

Certificate for Newly Promoted Supervisors and Managers in NGOs 2023 - Group Coaching Session: Team Development

Course Code	:	23B-C06
Date(s)	:	Oct & Nov 2023
Time	:	0000 - 0000 (1 Hours)
Venue	:	Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants	:	Newly-promoted supervisors and managers (preferably within 3 years) with people management role and direct report subordinate(s) Priority will be given to applicants with recommendation from their supervisors/organisations
Class Size	:	30
Language	:	Cantonese (supplemented with English)
Fee	:	HKD 0.00
		HKD 0.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee	:	HKD 0.00 (Payment on or before 03/10/2023 for HKCSS Agency Member Staff Only)
Enquiries	:	2876 2470 or 2876 2434 or [email protected]
Speaker(s)	:	Dr. WONG Joseph 黃寶琦博士 Principal Consultant Pro-Key Learning Services Ltd Dr. Joseph Wong is a management training expert and a seasoned management practitioner with more than twenty-five years’ experience in people development and service management. He has been the head of education services, senior manager of technical services, quality management and business development of Hewlett-Packard, and holds a Doctor of Education degree in lifelong education from the University of Nottingham. Joseph has trained more than 20,000 managers and professionals in NGOs and commercial organizations in the areas of project management, service management, agile leadership, strategic planning, innovation and DISC. He is renowned for his interactive approach and the ability of integrating management best practices and making them simple and easy to apply. Joseph is a Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP), advanced DISC practitioner and behavioral consultant, and MBTI administrator.

View individual

【Session 5 - Building Ideal Team Culture and Leading Change】&【Networking and Insights Sharing】

Certificate for Newly Promoted Supervisors and Managers in NGOs 2023 - Session 5 (Building Ideal Team Culture and Leading Change) & Networking and Insights Sharing

Course Code	:	23B-C07
Date(s)	:	8 Nov 2023 (Wed)
Time	:	0930 - 1730 (6.5 Hours)
Venue	:	Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants	:	Newly-promoted supervisors and managers (preferably within 3 years) with people management role and direct report subordinate(s) Priority will be given to applicants with recommendation from their supervisors/organisations
Class Size	:	30
Language	:	Cantonese (supplemented with English)
Fee	:	HKD 0.00
		HKD 0.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee	:	HKD 0.00 (Payment on or before 11/10/2023 for HKCSS Agency Member Staff Only)
Enquiries	:	2876 2470 or 2876 2434 or [email protected]
Speaker(s)	:	Dr. WAN Joey 尹祖伊博士 Management Training Consultant ECOACH Consulting Dr. Joey Wan is the Management Training Consultant at ECOACH Consulting, the former Chief Drucker Educator at Peter F, Drucker Academy. He is the Adjunct Lecturer at HKU Space, who provides professional trainings and teachings to the senior executives of multi-national corporates, non-profit organisations, and government in the past 12 years. With the focus of his research area of “Innovation and Entrepreneurship”, Joey is passionate in sharing his unique insights on talent management in the entrepreneurial perspective. Besides, he has served Prince of Peace Group as the General Manager (Asia Pacific) to overview branch offices’ operations in Asia Pacific, after working in USA head office for years. He received his Bachelor of Science (International Business), Master of Business Administration from San Francisco State University, and Doctor of Business Administration from Hong Kong Baptist University.

View individual

【Session 6 - Leadership Communication and Storytelling】

Certificate for Newly Promoted Supervisors and Managers in NGOs 2023 - Session 6 (Leadership Communication and Storytelling)

Course Code	:	23B-C08
Date(s)	:	22 Nov 2023 (Wed)
Time	:	0930 - 1630 (5.5 Hours)
Venue	:	Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants	:	Newly-promoted supervisors and managers (preferably within 3 years) with people management role and direct report subordinate(s) Priority will be given to applicants with recommendation from their supervisors/organisations
Class Size	:	30
Language	:	Cantonese (supplemented with English)
Fee	:	HKD 0.00
		HKD 0.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee	:	HKD 0.00 (Payment on or before 25/10/2023 for HKCSS Agency Member Staff Only)
Enquiries	:	2876 2470 or 2876 2434 or [email protected]
Speaker(s)	:	Ms. COZIJNSEN Laura ⾼家⽟女⼠ Principal Communications Consultant and Executive Coach Lighthouse Consultant Limited Laura is a Dutch-Chinese entrepreneur, TEDx speaker, communications trainer, and an award-winning master of ceremony who has hosted high profile international events. She has over 20 years of regional communication and public relations experience. Prior to establishing her communication consultancy in 2006, Laura was previously with media company STAR TV in a regional role. In her time working in Southeast Asia and Greater China, Laura has developed an acute interest in the application of positive communication across culture and believes communication is something you learn, not something you are born with. Specialised in executive presence, collaborative communication, media/public speaking skills and key message formulation, Laura’s unique ability to deliver a training programme that combines mindset reframing, technical skills enhancement with business objectives has contributed to the success of many campaigns and executive development programmes. To date, over 7,000 people in Asia have benefited from engaging her consultancy and services. Laura holds an Executive Master in Consulting and Coaching for Change from INSEAD, she is trained in Appreciative Inquiry, Action Learning and Diversity Equity & Inclusion from Cambridge Judge Business School. Her solid mastery of English, Putonghua and Cantonese gives her delivery a distinctive multicultural perspective. She loves books, coffee and her golden retriever girl.

View individual

【Group Coaching Session: Strategic Planning on Self and Team】

Certificate for Newly Promoted Supervisors and Managers in NGOs 2023 - Group Coaching Session: Strategic Planning on Self and Team

Course Code	:	23B-C09
Date(s)	:	Dec 2023
Time	:	0000 - 0000 (1 Hours)
Venue	:	Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants	:	Newly-promoted supervisors and managers (preferably within 3 years) with people management role and direct report subordinate(s) Priority will be given to applicants with recommendation from their supervisors/organisations
Class Size	:	30
Language	:	Cantonese (supplemented with English)
Fee	:	HKD 0.00
		HKD 0.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee	:	HKD 0.00 (Payment on or before 07/11/2023 for HKCSS Agency Member Staff Only)
Enquiries	:	2876 2470 or 2876 2434 or [email protected]
Speaker(s)	:	Dr. WONG Joseph 黃寶琦博士 Principal Consultant Pro-Key Learning Services Ltd Dr. Joseph Wong is a management training expert and a seasoned management practitioner with more than twenty-five years’ experience in people development and service management. He has been the head of education services, senior manager of technical services, quality management and business development of Hewlett-Packard, and holds a Doctor of Education degree in lifelong education from the University of Nottingham. Joseph has trained more than 20,000 managers and professionals in NGOs and commercial organizations in the areas of project management, service management, agile leadership, strategic planning, innovation and DISC. He is renowned for his interactive approach and the ability of integrating management best practices and making them simple and easy to apply. Joseph is a Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP), advanced DISC practitioner and behavioral consultant, and MBTI administrator.

View individual

【Summary of Experience and Way Forward】

Certificate for Newly Promoted Supervisors and Managers in NGOs 2023 - Summary of Experience and Way Forward

Course Code	:	23B-C10
Date(s)	:	13 Dec 2023 (Wed)
Time	:	0930 - 1700 (6 Hours)
Venue	:	Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants	:	Newly-promoted supervisors and managers (preferably within 3 years) with people management role and direct report subordinate(s) Priority will be given to applicants with recommendation from their supervisors/organisations
Class Size	:	30
Language	:	Cantonese (supplemented with English)
Fee	:	HKD 0.00
		HKD 0.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee	:	HKD 0.00 (Payment on or before 15/11/2023 for HKCSS Agency Member Staff Only)
Enquiries	:	2876 2470 or 2876 2434 or [email protected]
Speaker(s)	:	Ms. SUEN Mary 孫美妮女士 Founder & Executive Chairman Chief Happiness Officer Association Mary Suen is passionate about helping individuals, organizations, and communities to learn and grow. With her experiences, she is highly capable of influencing and inspiring creative efforts. She is currently advocating the Chief Happiness Officer Movement in Hong Kong. Before devoting her time to Chief Happiness Officer Association, Mary was the Senior Director of Corporate Culture & Talent Development at Stan Group (Holdings) Limited who cultivates people to become passionate and self-driven talents through cultural transformation. Mary believes that Employee Happiness is one of the important business strategies and happiness in the workplace has become a valid concern for both employees and management alike. As a leader, how to create a happy and psychological wellness working environment in every organization and advocate the corporate happiness culture is a very trendy topic. Ms. LI Vicky 李穎祺女士 Head (Talent Development) The Hong Kong Council of Social Service