Managing People Conflicts in NGO Workplace
(只提供英文版本)目標
Nothing can destroy productivity, derail projects, or affect your organisation reputation faster than workplace conflict. Managing groups within organisation/within project team, services targets and the general public who are affected by the conflicts, is significantly important. The workshop will adopt a blended approach of management theories and practical soft skills in NGO environment. Through discussions, case studies, role plays, and presentations, participants will gain insights and acquire skills to:
- recognize organisation stakeholders, sources of conflicts, nature of conflicts, and their escalation over time so they can address them more effectively (Anatomy of Conflicts)
- manage your emotions and influence others emotionally when in conflict with the understanding of your working style (Managing Emotions)
- recognize appropriate conflict resolution style based on your needs to get maximum results (Handling Conflicts)
- negotiate over what you want and move on to a win-win outcome (Negotiation)
內容
詳細資料
| 課程編號 | : | 15A-09 |
| 日期 | : | 16/6/2015 |
| 時間 | : | 0930 - 1700 (6 小時) |
| 地點 | : | 香港灣仔軒尼詩道15號溫莎公爵社會服務大廈 |
| 對象 | : | NGO Managerial and Project Staff |
| 名額 | : | 30 |
| 語言 | : | 粵語 (輔以英文詞彙) |
| 費用 | : | 港幣 1,000.00 |
| 港幣 920.00 (社聯會員機構職員) | ||
| 早鳥費用 | : | 港幣 840.00 (在 01/06/2015 或之前繳款, 只限社聯會員機構職員) |
| 查詢 | : | 2876 2470 or institute@hkcss.org.hk |
| 主講嘉賓 | : |
Dr. MAU Kwok Bun , Paul 繆國斌博士
Seasoned Corporate Trainer
Paul is a seasoned corporate trainer, consultant, and a Family Therapist. He has provided psychotherapy services more than 12 years. Recently, he is an adjunct faculty and a clinical supervisor of the “Master of Art in Professional Counselling” degree under Olivet Nazarene University and HKICC. Paul is also a HKU part-time lecturer. He has conducted workshops and seminars including project management; psychological aspects of the management; interpersonal skills; workplace stress management; PM’s EQ Series; Psychological Management in Organization Change for OCGIO, and so on. Participants of these workshops came from ICT, consulting, banking & securities, construction, utilities, manufacturers, clinicians, university staffs & lecturers, NGOs, PMIHK, HKCSSI and so on.
|
備註
「小型機構人才發展資助計劃」不適用於此課程。其他資助計劃，請參閱按此。
