NGO In-house Course: Managing Conflicts in Human Service Organizations
(只提供英文版本)目標
- To understand how perceptions and biases create and escalate conflicts, especially in human service organisations
- To adopt effective approach to prevent, manage and resolve conflicts
內容
- Understanding conflicts in human service organisations
- Understanding perceptions, biases, natural development and escalation of
- conflict
- Five levels of conflict and five conflict management approaches
- ABCD constructive conflict resolution model
- Conflict prevention in human service organisations
- Case study and application in human service organisations
詳細資料
課程編號 | : | 20A-IH01 |
日期 | : | 24/9/2020 |
時間 | : | 0930 - 1700 (6 小時) |
地點 | : | TBC |
對象 | : |
Team leaders, managers, and senior management
|
名額 | : | 30 |
語言 | : | 粵語 (輔以英文詞彙) |
費用 | : | 港幣 0.00 |
港幣 0.00 (社聯會員機構職員) | ||
早鳥費用 | : | 港幣 0.00 (在 00/00/0000 或之前繳款, 只限社聯會員機構職員) |
查詢 | : | 2876 2470 or [email protected] |
主講嘉賓 | : |
備註
「小型機構人才發展資助計劃」不適用於此課程。其他資助計劃,請參閱按此。
NGO in-house course is not open for public enrolment.