課程搜尋

訓練課程

短期課程

NGO In-house Course: Managing Conflicts in Human Service Organizations

目標

  • To understand how perceptions and biases create and escalate conflicts, especially in human service organisations
  • To adopt effective approach to prevent, manage and resolve conflicts

內容

  • Understanding conflicts in human service organisations
  • Understanding perceptions, biases, natural development and escalation of
  • conflict
  • Five levels of conflict and five conflict management approaches
  • ABCD constructive conflict resolution model
  • Conflict prevention in human service organisations
  • Case study and application in human service organisations

詳細資料

課程編號 : 20A-IH01
日期 : 24/9/2020
時間 : 0930 - 1700 (6 小時)
地點 : TBC
對象 :
Team leaders, managers, and senior management

名額 : 30
語言 : 粵語 (輔以英文詞彙)
費用 : 港幣 0.00
    港幣 0.00 (社聯會員機構職員)
早鳥費用 : 港幣 0.00 (在 00/00/0000 或之前繳款, 只限社聯會員機構職員)
查詢 : 2876 2470 or institute@hkcss.org.hk
主講嘉賓 :

備註

「小型機構能力發展津貼計劃」不適用於此課程。其他資助計劃,請參閱按此

只提供英文版本

NGO in-house course is not open for public enrolment.

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