NGO In-house Course: Managing Conflicts in Human Service Organizations
(只提供英文版本)目標
- To understand how perceptions and biases create and escalate conflicts, especially in human service organisations
- To adopt effective approach to prevent, manage and resolve conflicts
內容
- Understanding conflicts in human service organisations
- Understanding perceptions, biases, natural development and escalation of
- conflict
- Five levels of conflict and five conflict management approaches
- ABCD constructive conflict resolution model
- Conflict prevention in human service organisations
- Case study and application in human service organisations
詳細資料
| 課程編號 | : | 20A-IH01 |
| 日期 | : | 24/9/2020 |
| 時間 | : | 0930 - 1700 (6 小時) |
| 地點 | : | TBC |
| 對象 | : |
Team leaders, managers, and senior management
|
| 名額 | : | 30 |
| 語言 | : | 粵語 (輔以英文詞彙) |
| 費用 | : | 港幣 0.00 |
| 港幣 0.00 (社聯會員機構職員) | ||
| 早鳥費用 | : | 港幣 0.00 (在 00/00/0000 或之前繳款, 只限社聯會員機構職員) |
| 查詢 | : | 2876 2470 or institute@hkcss.org.hk |
| 主講嘉賓 | : |
備註
「小型機構人才發展資助計劃」不適用於此課程。其他資助計劃，請參閱按此。
NGO in-house course is not open for public enrolment.
