訓練課程

Crisis Management - an Agency Level Approach

(只提供英文版本)

Key Tools to Identify and Assess Potential Risks, Issues and Crises in the

Organization

Develop and Implement Crisis Management Plan

Identify Crisis Stakeholders and Manage their Demands and Expectations

Develop Strategic Plan on Crisis Communication

1. What is Crisis?

2. Conduct Crisis Audit to Analyze Potential Threats

3. Crisis Scenarios and Contingency Planning

4. Key Elements of Crisis Management Plan

5. Steps in Managing Crisis

6. Strategic Plan on Crisis Communication

課程編號	:	11B-05
日期	:	16/11/2011
時間	:	0930 - 1700 (6 小時)
地點	:	Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
對象	:	NGO managerial staff
名額	:	30
語言	:	Cantonese (supplemented with English)
費用	:	港幣 1,700.00
		港幣 1,540.00 (社聯會員機構職員)
早鳥費用	:	港幣 1,400.00 (在 26/10/2011 或之前繳款, 只限社聯會員機構職員)
查詢	:	2876 2470 or [email protected]
主講嘉賓	:	Mr. Tsang Wing Keung , Johnny 曾永強先生 Chief Executive Officer Baptist Oi Kwan Soicial Service Prior joining BOKSS, Mr Tsang was Deputy Chief Executive (Corporate Development) of the Hong Kong YWCA. Started his career in Social Service as a Youth outreaching social worker, then committed in training, re-training, employment and employee assistance programme, Mr Tsang has rich experience in management, training and consultancy. The Government Departments he served including the Education Bureau, Civil Service Bureau and Correctional Service Department of Hong Kong and Social Work Bureau of Macau. Mr Tsang holds Bachelor Degree of Social Work, Master Degree in Management (Public Sector Management) and Master Degree of Social Science in Criminology.