Crisis Management - an Agency Level Approach
(只提供英文版本)目標
Key Tools to Identify and Assess Potential Risks, Issues and Crises in the
Organization
Develop and Implement Crisis Management Plan
Identify Crisis Stakeholders and Manage their Demands and Expectations
Develop Strategic Plan on Crisis Communication
內容
1. What is Crisis?
2. Conduct Crisis Audit to Analyze Potential Threats
3. Crisis Scenarios and Contingency Planning
4. Key Elements of Crisis Management Plan
5. Steps in Managing Crisis
6. Strategic Plan on Crisis Communication
詳細資料
課程編號 | : | 11B-05 |
日期 | : | 16/11/2011 |
時間 | : | 0930 - 1700 (6 小時) |
地點 | : | Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK |
對象 | : | NGO managerial staff |
名額 | : | 30 |
語言 | : | Cantonese (supplemented with English) |
費用 | : | 港幣 1,700.00 |
港幣 1,540.00 (社聯會員機構職員) | ||
早鳥費用 | : | 港幣 1,400.00 (在 26/10/2011 或之前繳款, 只限社聯會員機構職員) |
查詢 | : | 2876 2470 or institute@hkcss.org.hk |
主講嘉賓 | : |
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Mr. Tsang Wing Keung , Johnny 曾永強先生
Chief Executive Officer
Baptist Oi Kwan Soicial Service
Prior joining BOKSS, Mr Tsang was Deputy Chief Executive (Corporate Development) of the Hong Kong YWCA. Started his career in Social Service as a Youth outreaching social worker, then committed in training, re-training, employment and employee assistance programme, Mr Tsang has rich experience in management, training and consultancy. The Government Departments he served including the Education Bureau, Civil Service Bureau and Correctional Service Department of Hong Kong and Social Work Bureau of Macau. Mr Tsang holds Bachelor Degree of Social Work, Master Degree in Management (Public Sector Management) and Master Degree of Social Science in Criminology.
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備註
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