訓練課程

知識管理 - 從知識管理診斷捕捉機構的關建知識

To be able to plan and conduct a knowledge audit and KM diagnostics exercise, covering both operational needs and cultural factors
To be able to build and analyze activity-based knowledge maps for the development of KM interventions

What is a knowledge audit and what can they be used for?
Planning and conducting knowledge audits
The process of developing and analysing an activity-based knowledge map
Identifying KM opportunities from knowledge maps
Developing recommendations for practical interventions to support tactical KM needs

課程編號	:	12B-27
日期	:	28/2/2013
時間	:	1430 - 1730 (3 小時)
地點	:	香港灣仔軒尼詩道15號溫莎公爵社會服務大廈
對象	:	NGO Managerial Staff
名額	:	30
語言	:	粵語 (輔以英文詞彙)
費用	:	港幣 465.00
		港幣 425.00 (社聯會員機構職員)
早鳥費用	:	港幣 385.00 (在 07/02/2013 或之前繳款, 只限社聯會員機構職員)
查詢	:	2876 2470 or [email protected]
主講嘉賓	:	Ms. Sy , Nicole 施少婷女士 Management Specialist, Knowledge Management Research Centre The Hong Kong Polytechnic University Ms Nicole Sy graduated from the University of Guelph, Canada and obtained a Master of Science in Information Systems at The Hong Kong Polytechnic University (PolyU). She is working as Knowledge Management(KM) Specialist in the Hong Kong Polytechnic University, and is responsible for conducting KM projects for internal business units and external corporate clients where she acquired extensive KM training and consultancy experience with leading companies, including CLP Power Hong Kong Ltd, Dragon Air Ltd, Hong Kong Post and the HKSAR. She is currently the program director and trainer for the Certified Knowledge Professionals course at the PolyU.