Training Course List

MMDP 2026 - Session 5【Change Leadership: Align Your People, Accelerate Your Results】

Introduction

【Change Leadership: Align Your People, Accelerate Your Results】

Note: This session is part of the “NGO Middle Management Development Programme 2026” (MMDP 2026). Enrollment for this individual session is NOT applicable. For details of the full certificate programme, please click HERE.

Objective

Upon completion of this session, participants will be able to:

Embrace change with a positive mind-set to lead oneself and teams
Apply essential change management skills and tools and enable teams to challenge the status quo and navigate change with confidence and unity
Master communication skills that strengthen stakeholders’ engagement and collaboration
Manage and reduce resistance to change through effective change coaching and empathy mapping
Set clear goals and implement practical action plans that support lasting transformation

Content

1) Understanding Personal Reactions to Change

Identifying different stages of personal reactions during the change process
Introducing "Who Moved My Cheese?" principle to navigate changes by using various strategies

2) Challenging the Status Quo and Act!

Identifying who you are creating value for and finding a common purpose for the team
Using an Empathy Map to gain a deep understanding of the current experience of your key stakeholders
Challenging the status quo by identifying current versus desired mindsets and practices required to realise the change
Encouraging team to propose change initiatives for enhancing service or operation delivery

3) Demonstrating Leadership Drive to Build Team Commitment

Conducting a stakeholder analysis to determine communication action plans
Identifying and taking steps to address the communication needs of stakeholders and team members using the “Know-Feel-Do” approach
Assessing and applying appropriate communication styles to create clear understanding and engage others for change

4) Creating Synergistic Collaboration

Using the “Force Field Analysis” tool to identify the forces for and against change
Adopting appropriate strategy and model in dealing with resistance
Identifying and addressing issues relating to human side of change – SHEER Coaching Formula

5) Sustaining the Momentum

Establishing clear change goal(s)
Establishing base camp action plan

Details

Course Code	:	26B-C07
Date(s)	:	11 Nov 2026 (Wed)
Time	:	0930 - 1700 (6 Hours)
Venue	:	Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants	:	Middle Management in NGOs with 0 - 10 years of managerial experience Priority will be given to applicants with recommendation from their supervisors/organisations
Class Size	:	35
Language	:	Cantonese (supplemented with English)
Fee	:	HKD 0.00
		HKD 0.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee	:	HKD 0.00 (Payment on or before 10/07/2026 for HKCSS Agency Member Staff Only)
Enquiries	:	2876 2470 or 2876 2454 or [email protected]
Speaker(s)	:	Mr. LAU Spencer 劉進華 Principal Consultant The Training Centre Consultancy Spencer is a professional, enthusiastic, team-oriented innovator with more than 30 years in leadership roles in various multinational companies and regulator. His major strengths include leading and working with a team to deliver business results, leading changes at all levels in the organisation and developing people. Spencer began his career as a Finance Officer in a retail group. He later served as an Assistant Manager in a local department store, focusing on consignment business development in China. His regular training for clients enabled him to further his early career experience in learning & development. As an Investment Manager in a multinational bank, Spencer delivered investment products sales and customer service responsibilities. He extended his portfolio and headed sales team to broaden his leadership and management capabilities. Spencer moved to take on the role of Group Head of Management Development, for the leadership training design and delivery, and train the trainers for the Bank’s global leadership development curriculum. Continuing his training career with local regulator, Spencer was Director heading the learning & development for Hong Kong Financial Markets in the leadership, sales and compliance areas.