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Certificate in Human Resources Management for NGOs

Objective

Effective Human Resources Management is one of the critical success factors in corporate management and governance of NGOs. Its function has been extended to a horizon that people management is a "must” for every staff member holding a supervisory/managerial position. HKCSS Institute has organized the Certificate in HRM to facilitate supervisory and managerial staff to:
  • Enhance / refresh the necessary HR knowledge required in effective day-to-day people management in the organization
  • Strengthen the skills required in practicing people management and handling related issues
  • Understand the complimentary role of supervisors in achieving efficient and effective people management with the HR department

Characteristics
  • Responding to common HR issues of NGOs in the welfare sector
  • Focusing on the HR role to be performed by supervisors
  • HR specialists are invited to be trainers

Details

Course Code : 13B-C01 to 13B-C05
Date(s) : 10 - 11/2013
Time : 30 Hours
Target Participants :
  • The full programme is designed for NGO staff at managerial or supervisory level
  • Individual sessions are suitable for Centre Supervisors, Service Managers or Management Staff who are interested in the topic
Fee : HKD 4,900.00
    HKD 4,400.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee : HKD 4,000.00 (Payment on or before 19/09/2013 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2470 or [email protected]
Speaker(s) :
Mr. CHUNG Hillman 鍾衍文先生
Human Resources Director
Hon Kwok Land Investment Co., Ltd.
Mr. Chung has 38 years of working experience in Human Resources and Consulting field. He has assumed human resources leadership in different business natures such as hotel, food and beverage operations, estate management, transportation services and resort establishment. Hillman holds a master degree in Human Resources Management from the University of Surrey. He has been a licensed Trainer of a series of programs under an American consulting firm and accredited practitioner of the Myers-Briggs Type Indicator (MBTI)® Step I & II, a certified administrator of DISC Behavioral Assessment and a certified coach of Marshall Goldsmith Stakeholder Centered Coaching.
Mr. K T Lai 黎鑑棠先生
F.I.H.R.M (HK), M.HKIoD
Independent Human Resources Consultant
With over forty years of service in the people management profession, Mr Lai is experienced in HR management strategy, reward management, performance management, employee engagement and succession planning. Prior to his current role, he was the Group HR Manager of CLP Holdings, Ltd., the parent company of China Light & Power Group, managing the Group's remuneration policies and practices, as well as its HR Information System. He is also a regular speaker and guest lecturer at local universities and professional bodies.
Mr. Chak , Stanley 翟創志先生
Managing Consultant
LRT Consulting
Mr Chak is committed to helping organizations develop people potential, talents engagement and customer value. With more than 25 years of people and organization development experience, Stanley has consulted to a wide range of local and multinational organizations such as Nike, Levi Strauss, Citibank, CLP Power, HSBC, Education Bureau and schools, SWD, The Hong Kong Council of Social Service and NGOs. To help develop the professional standard of presenters, trainers and HR managers, Stanley was commissioned by the Hong Kong Institute of Human Resources Management to develop a Body of Knowledge (Learning & Development) for her membership in 2009. Over 2500 managers and professionals have attended Stanley’s High Impact Presentation and Train-the-Trainer workshops in Asia Pacific since 1996.
Dr. KWONG , Michael 鄺俊偉博士
Principal Trainer
InnoEdge Consulting Limited
Dr Michael Kwong holds degree from the University of Nottingham (U.K.) and Newport University (U.S.). He has worked in various leading media corporations including Asia Television, The Express News (Deputy Sales Director) and the New Evening Post (General Manager, Advertising Dept.) with over fifteen years’ successful experience in the sales and marketing field.

Dr Kwong has been a business consultant and a part-time lecturer for a few institutions including HKMA, CUHK SCS, CityU SCOPE, PolyU (CBC, HKCC & SPEED), etc. He is especially strong to deliver training with topics in: win-win negotiation, supervisory skills, Leadership with Chinese Wisdom, EQ and AQ, customer service excellence, customer relationship management, professional selling skills, marketing strategy, creative thinking, team building and communication.

Dr Kwong is a training consultant specializing in the area of Chinese Wisdom Leadership Skills, Media Skills, Selling and Negotiation Skills. He was also the co-author of "Relationship Marketing: the business strategy for e-commerce" (2000) and a contributing author of "The 21st Century Business Strategy" (2001) and "Strategies in Performance Management" (2006).

Remarks

"Small NGO Talent Development Subsidy Programme" does not apply to this course. For other financial support, please click HERE .

*Preference will be given to applicants who enroll in full certificate course.

Certificates


Course Structure

Session 1
Overview: HR Functions & HR Strategy
Course Code : 13B-C01
Date(s) : 10/10/2013
Time : 0930 - 1230 (3 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants :
  • The full programme is designed for NGO staff at managerial or supervisory level
  • Individual sessions are suitable for Centre Supervisors, Service Managers or management staff who are interested in the topic
Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 490.00
    HKD 440.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee : HKD 400.00 (Payment on or before 19/09/2013 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2470 or [email protected]
Speaker(s) :
Mr. CHUNG Hillman 鍾衍文先生
Human Resources Director
Hon Kwok Land Investment Co., Ltd.
Mr. Chung has 38 years of working experience in Human Resources and Consulting field. He has assumed human resources leadership in different business natures such as hotel, food and beverage operations, estate management, transportation services and resort establishment. Hillman holds a master degree in Human Resources Management from the University of Surrey. He has been a licensed Trainer of a series of programs under an American consulting firm and accredited practitioner of the Myers-Briggs Type Indicator (MBTI)® Step I & II, a certified administrator of DISC Behavioral Assessment and a certified coach of Marshall Goldsmith Stakeholder Centered Coaching.
View individual
Session 2
Employment Law
Course Code : 13B-C02
Date(s) : 10/10/2013
Time : 1400 - 1700 (3 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants :
  • The full programme is designed for NGO staff at managerial or supervisory level
  • Individual sessions are suitable for Centre Supervisors, Service Managers or management staff who are interested in the topic
Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 490.00
    HKD 440.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee : HKD 400.00 (Payment on or before 19/09/2013 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2470 or [email protected]
Speaker(s) :
Mr. K T Lai 黎鑑棠先生
F.I.H.R.M (HK), M.HKIoD
Independent Human Resources Consultant
With over forty years of service in the people management profession, Mr Lai is experienced in HR management strategy, reward management, performance management, employee engagement and succession planning. Prior to his current role, he was the Group HR Manager of CLP Holdings, Ltd., the parent company of China Light & Power Group, managing the Group's remuneration policies and practices, as well as its HR Information System. He is also a regular speaker and guest lecturer at local universities and professional bodies.
View individual
Session 3
Interviewing Skills
Course Code : 13B-C03
Date(s) : 17/10/2013
Time : 0930 - 1700 (6 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants :
  • The full programme is designed for NGO staff at managerial or supervisory level
  • Individual sessions are suitable for Centre Supervisors, Service Managers or management staff who are interested in the topic
Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 980.00
    HKD 880.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee : HKD 800.00 (Payment on or before 26/09/2013 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2470 or [email protected]
Speaker(s) :
Mr. CHUNG Hillman 鍾衍文先生
Human Resources Director
Hon Kwok Land Investment Co., Ltd.
Mr. Chung has 38 years of working experience in Human Resources and Consulting field. He has assumed human resources leadership in different business natures such as hotel, food and beverage operations, estate management, transportation services and resort establishment. Hillman holds a master degree in Human Resources Management from the University of Surrey. He has been a licensed Trainer of a series of programs under an American consulting firm and accredited practitioner of the Myers-Briggs Type Indicator (MBTI)® Step I & II, a certified administrator of DISC Behavioral Assessment and a certified coach of Marshall Goldsmith Stakeholder Centered Coaching.
View individual
Session 4
Training and Development for NGOs – Needs Identification
Course Code : 13B-C04
Date(s) : 24/10/2013
Time : 0930 - 1700 (6 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants :
  The full programme is designed for NGO staff at managerial or supervisory level
  Individual sessions are suitable for Centre Supervisors, Service Managers or Management Staff who are interested in the topic
Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 980.00
    HKD 880.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee : HKD 800.00 (Payment on or before 03/10/2013 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2470 or [email protected]
Speaker(s) :
Mr. Chak , Stanley 翟創志先生
Managing Consultant
LRT Consulting
Mr Chak is committed to helping organizations develop people potential, talents engagement and customer value. With more than 25 years of people and organization development experience, Stanley has consulted to a wide range of local and multinational organizations such as Nike, Levi Strauss, Citibank, CLP Power, HSBC, Education Bureau and schools, SWD, The Hong Kong Council of Social Service and NGOs. To help develop the professional standard of presenters, trainers and HR managers, Stanley was commissioned by the Hong Kong Institute of Human Resources Management to develop a Body of Knowledge (Learning & Development) for her membership in 2009. Over 2500 managers and professionals have attended Stanley’s High Impact Presentation and Train-the-Trainer workshops in Asia Pacific since 1996.
View individual
Session 5
Reward and Employee Engagement
Course Code : 13B-C05
Date(s) : 31/10/2013
Time : 0930 - 1700 (6 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants :

The full programme is designed for NGO staff at managerial or supervisory level

Individual sessions are suitable for Centre Supervisors, Service Managers or Management Staff who are interested in the topic
Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 980.00
    HKD 880.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee : HKD 800.00 (Payment on or before 10/10/2013 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2470 or [email protected]
Speaker(s) :
Mr. K T Lai 黎鑑棠先生
F.I.H.R.M (HK), M.HKIoD
Independent Human Resources Consultant
With over forty years of service in the people management profession, Mr Lai is experienced in HR management strategy, reward management, performance management, employee engagement and succession planning. Prior to his current role, he was the Group HR Manager of CLP Holdings, Ltd., the parent company of China Light & Power Group, managing the Group's remuneration policies and practices, as well as its HR Information System. He is also a regular speaker and guest lecturer at local universities and professional bodies.
View individual
Session 6
Performance Management - Coaching and Mentoring
Course Code : 13B-06
Date(s) : 11/11/2013
Time : 0930 - 1700 (6 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants : NGO Managerial and Supervisory Staff
Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 980.00
    HKD 880.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee : HKD 800.00 (Payment on or before 21/10/2013 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2470 or [email protected]
Speaker(s) :
Dr. KWONG , Michael 鄺俊偉博士
Principal Trainer
InnoEdge Consulting Limited
Dr Michael Kwong holds degree from the University of Nottingham (U.K.) and Newport University (U.S.). He has worked in various leading media corporations including Asia Television, The Express News (Deputy Sales Director) and the New Evening Post (General Manager, Advertising Dept.) with over fifteen years’ successful experience in the sales and marketing field.

Dr Kwong has been a business consultant and a part-time lecturer for a few institutions including HKMA, CUHK SCS, CityU SCOPE, PolyU (CBC, HKCC & SPEED), etc. He is especially strong to deliver training with topics in: win-win negotiation, supervisory skills, Leadership with Chinese Wisdom, EQ and AQ, customer service excellence, customer relationship management, professional selling skills, marketing strategy, creative thinking, team building and communication.

Dr Kwong is a training consultant specializing in the area of Chinese Wisdom Leadership Skills, Media Skills, Selling and Negotiation Skills. He was also the co-author of "Relationship Marketing: the business strategy for e-commerce" (2000) and a contributing author of "The 21st Century Business Strategy" (2001) and "Strategies in Performance Management" (2006).
View individual
Performance Management–How to Conduct a Meaningful Appraisal
Course Code : 13B-07
Date(s) : 19/11/2013
Time : 0930 - 1700 (6 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants :

NGO Managerial and Supervisory Staff

Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 980.00
    HKD 880.00 (For HKCSS Agency Member Staff Only)
Early Bird Fee : HKD 800.00 (Payment on or before 29/10/2013 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2470 or [email protected]
Speaker(s) :
Mr. CHUNG Hillman 鍾衍文先生
Human Resources Director
Hon Kwok Land Investment Co., Ltd.
Mr. Chung has 38 years of working experience in Human Resources and Consulting field. He has assumed human resources leadership in different business natures such as hotel, food and beverage operations, estate management, transportation services and resort establishment. Hillman holds a master degree in Human Resources Management from the University of Surrey. He has been a licensed Trainer of a series of programs under an American consulting firm and accredited practitioner of the Myers-Briggs Type Indicator (MBTI)® Step I & II, a certified administrator of DISC Behavioral Assessment and a certified coach of Marshall Goldsmith Stakeholder Centered Coaching.
View individual
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