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Certificate for Newly Promoted Supervisors in NGOs

Introduction

According to the HKCSS Institute’s Training Need Analysis (NGO TNA, 2018), junior managers were found to be having difficulties in managing their changed role in terms of attitude and skill set, especially on staff supervision and, workload and work level management. There is also a need for them to have a mutual-support network for on-going challenges and to have different exposure to widen their horizon. "The First-time Manager” (2015) specifies that role and function of a supervisor include recruitment, communication, planning, organizing, training, supervising, performance assessment and dismissal. Based on the needs found, a 5-day programme in 2 months with two clusters of skills is designed to cater for the changing role of a newly promoted supervisor, which are personal efficacy and people management. Besides, a programme in 2-month long in 5 meetings may facilitate participants to build peer network outside the organisation.

The 1st half will focus on personal Growth, self-management and leadership development while the 2nd half will focus HR essences on working with people as a supervisor.


Objective

• To equip with newly promoted supervisors with the needed mindset and skills as a people manager
• To enhance the understanding of participants on their strengths and weaknesses on being a people manager for continued learning and growth
• To broaden the network of participants in the NGO sector

Details

Course Code : 20A-C15 to C20 (original: 19B-C05 to C10 )
Date(s) : 23/9, 9/10, 20/10, 3/11, 18/11/2020
Time : 34 Hours
Target Participants :

Newly promoted supervisor (preferably within 24 months) with people management role and direct report subordinate(s)

Fee : HKD 6,160.00
    HKD 5,730.00 (For HKCSS Agency Member Staff Only)
    HKD 996.00 ("Small NGO Capacity Development Subsidy Programme"- the highest subsidy amount is 80% of the course fee. Please refer to “Financial Assistance”.)
Early Bird Fee : HKD 4,980.00 (Payment on or before 02/09/2020 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2434 or institute@hkcss.org.hk


Speaker(s) :
Mr. CHUNG , Hillman 鍾衍文先生
Principal Consultant
Human Focus Consulting
Mr Chung has 30 years of working experience in Human Resources and Consulting field. He has assumed human resources leadership in different business natures such as hotel, food and beverage operations, estate management, transportation services and resort establishment. Hillman holds a master degree in Human Resources Management from the University of Surrey. He has been a licensed Trainer of a series of programs under an American consulting firm and accredited practitioner of the Myers-Briggs Type Indicator (MBTI) ® Step I & II, a certified administrator of DISC Behavioral Assessment and a certified coach of Marshall Goldsmith Stakeholder Centered Coaching.
Mr. Ho L C , Charles 何朗秋先生
Learning & Development Manager
MTR Corporation Limited
Charles is responsible for steering and managing different Learning & Development initiatives in HK and other business hubs in order to facilitate cross-fertilization and build up staff competencies to accelerate the growth of MTR operations in HK, Macau and overseas.

Prior to joining MTR, Charles held management positions in both corporate and HR consultancy companies. He graduated from HKU with an engineering degree, and acquired MBA in HKUST. Besides, Charles was awarded British Chevening Scholarship to study in London Business School and Cambridge University. He is also the certified trainer of “7 Habits” and “NLP”, and was awarded the “Distinguished Trainer” by HKMA and “Top 5 Emerging Training Leader” by US Training Magazine.
Ms. LAM , Lois 林莉君女士
Head, HKCSS Institute
The Hong Kong Council of Social Service
Ms Lam has over 10 years’ experience in the social service sector. She specializes in NGO’s capacity building and cross-sectoral collaboration. She assisted the Council to establish the HKCSS Institute in 2007 with an aim to enhance management quality of the sector. Ms Lam has provided management consultancy on organization review and talent development for a number of organizations. She is also the project-in-charge of salary survey and competency modeling on leadership. She is a certified DISC behavioral consultant of the Institute for Motivational Living and certified practitioner of Workplace Big Five Profile of the Center for Applied Cognitive Studies (CentACS), USA, and Harrison AssessmentsTM. She holds an EMBA (HKUST), MSc in Social and Public Communication (LSE) and a GDip in Management Consulting (HKU).
Mr. K T Lai 黎鑑棠先生
F.I.H.R.M (HK), M.HKIoD
Independent Human Resources Consultant
With over forty years of service in the people management profession, Mr Lai is experienced in HR management strategy, reward management, performance management, employee engagement and succession planning. Prior to his current role, he was the Group HR Manager of CLP Holdings, Ltd., the parent company of China Light & Power Group, managing the Group's remuneration policies and practices, as well as its HR Information System. He is also a regular speaker and guest lecturer at local universities and professional bodies.

Remarks

Quota is set for each course in "Small NGO Capacity Development Subsidy Programme". All applications are subject to approval. For details, please click HERE .

• This certificate course is not processed on a first come, first served basis, applicant may go through selection process by HKCSS Institute and trainers
• Tuition fee for certificate participants includes a graduation luncheon and a tool book on leadership enhancement

Peer case learning
Certificate participants are required to contribute to case l earning by case preparation, discussion and presentation

Subsidy
Successful applicants, who are eligible to apply "Small NGO Capacity Development Subsidy Programme” (Subsidy), are entitled for a subsidy at 80% off of the course fee. Individual sessions and full certificate are applicable; a maximum of 5 quotas will be given to each session. The full certificate participants have higher priority to apply for the subsidy. Application results will be sent to applicants by email. For details, please visit HKCSS Institute website via the QR code.

Certificate
• "Certificate for Newly Promoted Supervisors in NGO” will be issued by HKCSS Institute to full certificate participants who enrolled all sessions and successful completed 80% of the training hours required in every session
• Attendance certificates for individual sessions will be issued by HKCSS Institute to participants upon successful completion of 80% of the training hours required

• 課程內容只提供英文版本

證書課程延期至9月至11月舉行。 

Course Structure

Session 1
Certificate for Newly Promoted Supervisors in NGOs - Enhancing Personal Effectiveness in Role Transition (Session 1)
Course Code : 20A-C15 (original: 19B-C05)
Date(s) : 23/9/2020
Time : 0930 - 1730 (6 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants : Newly promoted supervisor (preferably within 24 months) with people management role and direct report subordinate(s)
Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 1,140.00
    HKD 1,060.00 (For HKCSS Agency Member Staff Only)
    HKD 184.00 ("Small NGO Capacity Development Subsidy Programme"- the highest subsidy amount is 80% of the course fee. Please refer to “Financial Assistance”.)
Early Bird Fee : HKD 920.00 (Payment on or before 02/09/2020 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2434 or institute@hkcss.org.hk


Speaker(s) :
Mr. CHUNG , Hillman 鍾衍文先生
Principal Consultant
Human Focus Consulting
Mr Chung has 30 years of working experience in Human Resources and Consulting field. He has assumed human resources leadership in different business natures such as hotel, food and beverage operations, estate management, transportation services and resort establishment. Hillman holds a master degree in Human Resources Management from the University of Surrey. He has been a licensed Trainer of a series of programs under an American consulting firm and accredited practitioner of the Myers-Briggs Type Indicator (MBTI) ® Step I & II, a certified administrator of DISC Behavioral Assessment and a certified coach of Marshall Goldsmith Stakeholder Centered Coaching.
View individual
Session 2
Certificate for Newly Promoted Supervisors in NGOs - Driving Innovation and Leadership Effectiveness in Team (Session 2)
Course Code : 20A-C16 (original: 19B-C06)
Date(s) : 9/10/2020
Time : 0930 - 1700 (6 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants :

Newly promoted supervisor (preferably within 24 months) with people management role and direct report subordinate(s)

Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 1,140.00
    HKD 1,060.00 (For HKCSS Agency Member Staff Only)
    HKD 184.00 ("Small NGO Capacity Development Subsidy Programme"- the highest subsidy amount is 80% of the course fee. Please refer to “Financial Assistance”.)
Early Bird Fee : HKD 920.00 (Payment on or before 18/09/2020 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2434 or institute@hkcss.org.hk
Speaker(s) :
Mr. Ho L C , Charles 何朗秋先生
Learning & Development Manager
MTR Corporation Limited
Charles is responsible for steering and managing different Learning & Development initiatives in HK and other business hubs in order to facilitate cross-fertilization and build up staff competencies to accelerate the growth of MTR operations in HK, Macau and overseas.

Prior to joining MTR, Charles held management positions in both corporate and HR consultancy companies. He graduated from HKU with an engineering degree, and acquired MBA in HKUST. Besides, Charles was awarded British Chevening Scholarship to study in London Business School and Cambridge University. He is also the certified trainer of “7 Habits” and “NLP”, and was awarded the “Distinguished Trainer” by HKMA and “Top 5 Emerging Training Leader” by US Training Magazine.
View individual
Session 3
Certificate for Newly Promoted Supervisors in NGOs - Managing Communications and Conflicts by DISC Personality Profiling (Session 3)
Course Code : 20A-C17 (original: 19B-C07)
Date(s) : 20/10/2020
Time : 0930 - 1700 (6 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants : Newly promoted supervisor (preferably within 24 months) with people management role and direct report subordinate(s)
Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 1,435.00
    HKD 1,345.00 (For HKCSS Agency Member Staff Only)
    HKD 236.00 ("Small NGO Capacity Development Subsidy Programme"- the highest subsidy amount is 80% of the course fee. Please refer to “Financial Assistance”.)
Early Bird Fee : HKD 1,180.00 (Payment on or before 29/09/2020 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2434 or institute@hkcss.org.hk
Speaker(s) :
Ms. LAM , Lois 林莉君女士
Head, HKCSS Institute
The Hong Kong Council of Social Service
Ms Lam has over 10 years’ experience in the social service sector. She specializes in NGO’s capacity building and cross-sectoral collaboration. She assisted the Council to establish the HKCSS Institute in 2007 with an aim to enhance management quality of the sector. Ms Lam has provided management consultancy on organization review and talent development for a number of organizations. She is also the project-in-charge of salary survey and competency modeling on leadership. She is a certified DISC behavioral consultant of the Institute for Motivational Living and certified practitioner of Workplace Big Five Profile of the Center for Applied Cognitive Studies (CentACS), USA, and Harrison AssessmentsTM. She holds an EMBA (HKUST), MSc in Social and Public Communication (LSE) and a GDip in Management Consulting (HKU).
View individual
Session 4
Certificate for Newly Promoted Supervisors in NGOs - HR Essence in Performance Management and Coaching (Session 4)
Course Code : 20A-C18 (original: 19B-C08)
Date(s) : 3/11/2020
Time : 0930 - 1700 (6 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants : Newly promoted supervisor (preferably within 24 months) with people management role and direct report subordinate(s)
Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 1,140.00
    HKD 1,060.00 (For HKCSS Agency Member Staff Only)
    HKD 184.00 ("Small NGO Capacity Development Subsidy Programme"- the highest subsidy amount is 80% of the course fee. Please refer to “Financial Assistance”.)
Early Bird Fee : HKD 920.00 (Payment on or before 13/10/2020 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2434 or institute@hkcss.org.hk
Speaker(s) :
Mr. CHUNG , Hillman 鍾衍文先生
Principal Consultant
Human Focus Consulting
Mr Chung has 30 years of working experience in Human Resources and Consulting field. He has assumed human resources leadership in different business natures such as hotel, food and beverage operations, estate management, transportation services and resort establishment. Hillman holds a master degree in Human Resources Management from the University of Surrey. He has been a licensed Trainer of a series of programs under an American consulting firm and accredited practitioner of the Myers-Briggs Type Indicator (MBTI) ® Step I & II, a certified administrator of DISC Behavioral Assessment and a certified coach of Marshall Goldsmith Stakeholder Centered Coaching.
View individual
Session 5
Certificate for Newly Promoted Supervisors in NGOs - Employment Related Law in Hong Kong - Awareness and Ethical Practice (Session 5)
Course Code : 20A-C19 (original: 19B-C09)
Date(s) : 18/11/2020
Time : 0930 - 1230 (3 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants : Newly promoted supervisor (preferably within 24 months) with people management role and direct report subordinate(s)
Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 570.00
    HKD 530.00 (For HKCSS Agency Member Staff Only)
    HKD 92.00 ("Small NGO Capacity Development Subsidy Programme"- the highest subsidy amount is 80% of the course fee. Please refer to “Financial Assistance”.)
Early Bird Fee : HKD 460.00 (Payment on or before 28/10/2020 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2434 or institute@hkcss.org.hk
Speaker(s) :
Mr. K T Lai 黎鑑棠先生
F.I.H.R.M (HK), M.HKIoD
Independent Human Resources Consultant
With over forty years of service in the people management profession, Mr Lai is experienced in HR management strategy, reward management, performance management, employee engagement and succession planning. Prior to his current role, he was the Group HR Manager of CLP Holdings, Ltd., the parent company of China Light & Power Group, managing the Group's remuneration policies and practices, as well as its HR Information System. He is also a regular speaker and guest lecturer at local universities and professional bodies.
View individual
Session 6
Certificate for Newly Promoted Supervisors in NGOs - HR Essence on Recruitment, Selection and People Development in Aligning Goals and Values (Session 6)
Course Code : 20A-C20 (original: 19B-C10)
Date(s) : 18/11/2020
Time : 1400 - 1700 (3 Hours)
Venue : Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, HK
Target Participants : Newly promoted supervisor (preferably within 24 months) with people management role and direct report subordinate(s)
Class Size : 30
Language : Cantonese (supplemented with English)
Fee : HKD 570.00
    HKD 530.00 (For HKCSS Agency Member Staff Only)
    HKD 92.00 ("Small NGO Capacity Development Subsidy Programme"- the highest subsidy amount is 80% of the course fee. Please refer to “Financial Assistance”.)
Early Bird Fee : HKD 460.00 (Payment on or before 28/10/2020 for HKCSS Agency Member Staff Only)
Enquiries : 2876 2434 or institute@hkcss.org.hk
Speaker(s) :
Ms. LAM , Lois 林莉君女士
Head, HKCSS Institute
The Hong Kong Council of Social Service
Ms Lam has over 10 years’ experience in the social service sector. She specializes in NGO’s capacity building and cross-sectoral collaboration. She assisted the Council to establish the HKCSS Institute in 2007 with an aim to enhance management quality of the sector. Ms Lam has provided management consultancy on organization review and talent development for a number of organizations. She is also the project-in-charge of salary survey and competency modeling on leadership. She is a certified DISC behavioral consultant of the Institute for Motivational Living and certified practitioner of Workplace Big Five Profile of the Center for Applied Cognitive Studies (CentACS), USA, and Harrison AssessmentsTM. She holds an EMBA (HKUST), MSc in Social and Public Communication (LSE) and a GDip in Management Consulting (HKU).
View individual
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